Telephone Betting Clerks record and process customer bets and account details over the telephone for horse and dog racing, and other sports events. They may work in call centres.

    You can work as a Telephone Betting Clerk without formal qualifications. Some on the job training may be provided.

    Tasks

    • Records and enters bets, debiting credit and bank accounts electronically.
    • Records and enters bets electronically and in transaction ledgers.
    • Issues electronic tickets and prepares summaries of transactions.
    • Monitors amounts of money placed on race entrants.
    • Checks details and numbers on winning betting tickets against those in electronic records, and pays out money on winning tickets.
    • Verifies the identity and account balances of betting agency customers.
    • Answers betting inquiries over the telephone, via email and in person.
    • May work in a call centre.

    All Betting Clerks

    • $961 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment

    Telephone Betting Clerks

    • 310 workers Employment Size
    • Entry level Skill level rating
    • 27% Full-Time Full-Time Share
    • 42 hours Average full-time
    • 36 years Average age
    • 68% female Gender Share

    The number of people working as Telephone Betting Clerks (in their main job) fell over 5 years:
    from 520 in 2011 to 310 in 2016.

    • Size: This is a very small occupation.
    • Location: Telephone Betting Clerks work in many parts of Australia. Queensland, Northern Territory and South Australia have a large share of workers.
    • Industries: Most work in the Arts and Recreation Services industry.
    • Full-time: Less than half work full-time (27%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 36 years (compared to the average of 40 years). Many workers are under 25 years of age (28%).
    • Gender: 68% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Arts and Recreation Services98.7
    Administrative and Support Services1.3

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateTelephone Betting ClerksAll Jobs Average
    NSW28.731.6
    VIC1.925.6
    QLD28.720.0
    SA13.67.0
    WA9.110.8
    TAS3.52.0
    NT14.51.0
    ACT0.01.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketTelephone Betting ClerksAll Jobs AverageAll Jobs Average
    15-196.5-5.05.0
    20-2421.0-9.39.3
    25-3422.0-22.922.9
    35-449.7-22.022.0
    45-5412.0-21.621.6
    55-5912.9-9.09.0
    60-646.1-6.06.0
    65 and Over9.7-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationTelephone Betting ClerksAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate1.5-10.110.1
    Bachelor degree8.0-21.821.8
    Advanced Diploma/Diploma5.1-11.611.6
    Certificate III/IV12.7-21.121.1
    Year 1242.2-18.118.1
    Year 118.4-4.84.8
    Year 10 and below22.2-12.512.5

    You can work as a Telephone Betting Clerk without formal qualifications. Some on the job training may be provided.

    Checks, licences and tickets

    You may need:

    • national police check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Racing VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Betting Clerks who have a high attention to detail, provide good customer service and are reliable.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and personal service

      51% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Mathematics

      50% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    3. English language

      40% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Sales and marketing

      39% Skill level

      Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

    5. Economics and accounting

      36% Skill level

      Economics and accounting, the financial markets, banking and checking and reporting of financial data.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-3012.00 - Gaming and Sports Book Writers and Runners.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Indoors, heat controlled

      94% Important

      Work indoors with access to heating or cooling.

    2. Contact with people

      92% Important

      Have contact with people by telephone, face-to-face, or any other way.

    3. Teamwork

      89% Important

      Work with people in a group or team.

    4. Physically close to people

      88% Important

      Work physically close to other people.

    5. Being exact or accurate

      87% Important

      Be very exact or highly accurate.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-3012.00 - Gaming and Sports Book Writers and Runners.

    go to top