Couriers and Postal Deliverers deliver small items such as documents, messages, mail and parcels.

    You can work as a Courier or Postal Deliverer without formal qualifications, however, they may be useful. A course in driving operations might be helpful.

    Tasks

    • sorting and sequencing items for delivery
    • delivering mail, parcels, documents and other items to customers' premises and mailboxes
    • receiving orders for deliveries from customers
    • collecting signatures and charges for cash-on-delivery orders
    • issuing and collecting receipts for pick-up and delivery items
    • keeping records of items received and delivered
    • maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
    • loading and unloading mail conveyances and internal mail handling equipment
    • assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail

    More about Couriers and Postal Deliverers

    All Couriers and Postal Deliverers

    All Couriers and Postal Deliverers

    • $1,277 Weekly Pay
    • Stable Future Growth
    • Unavailable Unemployment
    • 49,100 workers Employment Size
    • Entry level Skill level rating
    • 73% Full-Time Full-Time Share
    • 45 hours Average full-time
    • 49 years Average age
    • 17% female Gender Share

    The number of people working as Couriers and Postal Deliverers (in their main job) grew very strongly over 5 years:
    from 38,900 in 2014 to 49,100 in 2019.

    Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.

    • Size: This is a large occupation.
    • Location: Couriers and Postal Deliverers work in many regions of Australia.
    • Industries: Most work in Transport, Postal and Warehousing; Health Care and Social Assistance; and Retail Trade.
    • Earnings: Full-time workers on an adult wage earn around $1,277 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Many work full-time (73%, higher than the average of 66%).
    • Hours: Full-time workers spend around 45 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 49 years (compared to the average of 40 years). Many workers are 45 years or older (60%).
    • Gender: 17% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.
    YearNumber of Workers
    200953500
    201046700
    201148900
    201241800
    201342000
    201438900
    201545200
    201648100
    201741000
    201844400
    201949100
    202448100

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsCouriers and Postal DeliverersAll Jobs Average
    Full-Time Earnings12771460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Transport, Postal and Warehousing87.4
    Health Care and Social Assistance6.6
    Retail Trade1.4
    Wholesale Trade1.1
    Other Industries3.5

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateCouriers and Postal DeliverersAll Jobs Average
    NSW33.131.6
    VIC25.125.6
    QLD19.220.0
    SA7.97.0
    WA10.610.8
    TAS2.12.0
    NT0.61.0
    ACT1.41.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketCouriers and Postal DeliverersAll Jobs AverageAll Jobs Average
    15-190.9-5.05.0
    20-244.3-9.39.3
    25-3415.7-22.922.9
    35-4418.9-22.022.0
    45-5426.7-21.621.6
    55-5914.4-9.09.0
    60-6411.3-6.06.0
    65 and Over7.7-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationCouriers and Postal DeliverersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate2.5-10.110.1
    Bachelor degree8.1-21.821.8
    Advanced Diploma/Diploma8.2-11.611.6
    Certificate III/IV20.4-21.121.1
    Year 1225.8-18.118.1
    Year 118.8-4.84.8
    Year 10 and below26.2-12.512.5

    You can work as a Courier or Postal Deliverer without formal qualifications, however, they may be useful. A course in driving operations might be helpful.

    Checks, licences and tickets

    You may need:

    • forklift licence
    • driver's licence
    • medium rigid (MR) driver's licence
    • heavy ridged (HR) driver's licence
    • national police check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Couriers and Postal Deliverers who are reliable, have good people skills and who can work independently.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and personal service

      51% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Transportation

      46% Skill level

      Moving people or goods by air, rail, sea, or road.

    3. English language

      41% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Computers and electronics

      31% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    5. Public safety and security

      28% Skill level

      Use of equipment, rules and ideas to protect people, data, property, and institutions.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5021.00 - Couriers and Messengers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Telephone

      99% Important

      Talk on the telephone.

    2. Freedom to make decisions

      96% Important

      Have freedom to make decision on your own.

    3. Face-to-face discussions

      94% Important

      Talk with people face-to-face.

    4. Time pressure

      94% Important

      Work to strict deadlines.

    5. Contact with people

      94% Important

      Have contact with people by telephone, face-to-face, or any other way.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5021.00 - Couriers and Messengers.

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