Filing and Registry Clerks process and handle information and documents to maintain access to and security of database and record management systems.

Also known as: Records Clerk.

Specialisations: Medical Record Clerk.

You can work as a Filing or Registry Clerk without formal qualifications. Some on the job training may be provided. A course in business or business administration (or a traineeship) might be helpful.

Tasks

  • sorting information and documents for filing according to database and record management system protocols
  • classifying and coding information and documents for inclusion in database and record management systems
  • updating and modifying records
  • filing information and documents in database and record management systems
  • identifying and retrieving information and documents for users
  • recording file and document movements
  • labelling storage locations, and assembling and labelling new files
  • removing inactive and dead files

All Filing and Registry Clerks

  • $1,265 Weekly Pay
  • Stable Future Growth
  • Lower unemployment Unemployment
  • 15,500 workers Employment Size
  • Entry level Skill level rating
  • 59% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 42 years Average age
  • 79% female Gender Share

The number of people working as Filing and Registry Clerks (in their main job) fell over the past 5 years and is expected to stay about the same over the next 5 years:
from 15,500 in 2018 to 15,600 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 10,000 job openings over 5 years (that's about 2,000 a year).

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was below average in 2018.
  • Location: Filing and Registry Clerks work in many regions of Australia.
  • Industries: Most work in Public Administration and Safety; Health Care and Social Assistance; and Professional, Scientific and Technical Services.
  • Earnings: Full-time workers on an adult wage earn around $1,265 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: More than half work full-time (59%, similar to the average of 66%), but there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 40 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 42 years (compared to the average of 40 years).
  • Gender: 79% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
200821700
200924100
201020800
201127400
201218200
201317900
201420400
201519000
201619900
201716200
201815500
202315600

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsFiling and Registry ClerksAll Jobs Average
Full-Time Earnings12651460

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety27.2
Health Care and Social Assistance21.4
Professional, Scientific and Technical Services11.5
Construction5.4
Other Industries34.5

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateFiling and Registry ClerksAll Jobs Average
NSW29.431.6
VIC22.925.6
QLD19.320.0
SA7.17.0
WA15.210.8
TAS1.52.0
NT1.51.0
ACT3.01.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketFiling and Registry ClerksAll Jobs AverageAll Jobs Average
15-195.6-5.05.0
20-249.6-9.39.3
25-3419.7-22.922.9
35-4419.6-22.022.0
45-5422.0-21.621.6
55-5910.5-9.09.0
60-647.5-6.06.0
65 and Over5.5-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationFiling and Registry ClerksAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate6.7-10.110.1
Bachelor degree17.5-21.821.8
Advanced Diploma/Diploma13.5-11.611.6
Certificate III/IV15.7-21.121.1
Year 1226.1-18.118.1
Year 116.3-4.84.8
Year 10 and below14.2-12.512.5

You can work as a Filing or Registry Clerk without formal qualifications. Some on the job training may be provided. A course in business or business administration (or a traineeship) might be helpful.

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Public Sector VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

The course listings on this page are provided by Good Education Group.

Employers look for Filing and Registry Clerks who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    69% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Computers and electronics

    55% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Customer and personal service

    54% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. English language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Mathematics

    44% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Electronic mail

    92% Important

    Use electronic mail.

  3. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  4. Contact with people

    90% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Teamwork

    86% Important

    Work with people in a group or team.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.

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