Survey Interviewers interview people and record their responses to survey and market research questions on a range of topics.

Specialisations: Market Research Interviewer.

You can work as a Survey Interviewer without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

Tasks

  • contacting people face-to-face and via the telephone to conduct surveys
  • recording answers to survey questions manually and electronically
  • recording the distribution of questionnaires
  • collecting questionnaires and returning them to supervisors
  • scanning questionnaires to ensure that important questions have been answered
  • may interview people at random in crowds and on the street
  • may provide self-completion questionnaires
  • may encode responses and check their consistency
  • may work in a call centre

All Survey Interviewers

  • Unavailable Weekly Pay
  • Stable Future Growth
  • Higher Unemployment Unemployment
  • 3,100 workers Employment Size
  • Entry level Skill level rating
  • 20% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 43 years Average age
  • 59% female Gender Share

The number of people working as Survey Interviewers (in their main job) fell over the past 5 years and is expected to stay about the same over the next 5 years:
from 3,100 in 2018 to 3,100 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 2,000 job openings over 5 years (that's about 400 a year).

  • Size: This is a very small occupation.
  • Unemployment: Unemployment was above average in 2018.
  • Location: Survey Interviewers work in many parts of Australia. Victoria has a large share of workers.
  • Industries: Most work in Professional, Scientific and Technical Services; Public Administration and Safety; and Education and Training.
  • Full-time: Less than half work full-time (20%, less than the average of 66%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 43 years (compared to the average of 40 years). Many workers are under 25 years of age (23%).
  • Gender: 59% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
20085700
20094500
20103900
20113600
20126300
20135000
20142800
20152800
20162400
20172500
20183100
20233100

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services84.3
Public Administration and Safety4.1
Education and Training3.4
Administrative and Support Services1.9
Other Industries6.3

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateSurvey InterviewersAll Jobs Average
NSW25.231.6
VIC39.225.6
QLD14.320.0
SA6.57.0
WA7.910.8
TAS3.72.0
NT1.91.0
ACT1.31.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketSurvey InterviewersAll Jobs AverageAll Jobs Average
15-193.4-5.05.0
20-2419.8-9.39.3
25-3416.6-22.922.9
35-4411.3-22.022.0
45-5414.7-21.621.6
55-5910.6-9.09.0
60-6411.4-6.06.0
65 and Over12.2-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationSurvey InterviewersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate11.7-10.110.1
Bachelor degree28.0-21.821.8
Advanced Diploma/Diploma12.6-11.611.6
Certificate III/IV10.8-21.121.1
Year 1225.3-18.118.1
Year 113.7-4.84.8
Year 10 and below7.9-12.512.5

You can work as a Survey Interviewer without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

Checks, licences and tickets

You may need:

  • driver's licence

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Sport, Fitness and Recreation VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

The course listings on this page are provided by Good Education Group.

Employers look for Survey Interviewers who have strong communication skills, interact well with others and who are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. English Language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Computers and Electronics

    45% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Clerical

    45% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Customer and Personal Service

    42% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Mathematics

    33% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    How often do you talk on the telephone?

  2. Contact With Others

    98% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

  3. Indoors, Heat Controlled

    95% Important

    How often do you work indoors with access to heating or cooling?

  4. Spend Time Sitting

    94% Important

    How much time do you spend sitting?

  5. Being Exact or Accurate

    88% Important

    How important is being very exact or highly accurate?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.

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