Import-Export Clerks arrange the clearance and collection of imported cargo from customs and bond stores, and the shipment of cargo for export.

Also known as: Customs Broker.

Specialisations: Bond Clerk, Customs Agent, Wharf Tally Clerk.

You can work as an Import-Export Clerk without formal qualifications, however, they may be useful. A Diploma in Customs Broking might be helpful.

Tasks

  • Examines shipping documents and verifies cargo to be released.
  • Records customs clearance requirements and authorises collection of cargo.
  • Calculates storage and clearance charges and bills customers.
  • Receives details of outgoing cargo, and arranges bookings of freight space and collection of goods from customers.
  • Provides information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods.

More about Transport and Despatch Clerks

All Transport and Despatch Clerks

  • $1,356 Weekly Pay
  • Moderate Future Growth
  • Lower unemployment Unemployment

Import-Export Clerks

  • 5,000 workers Employment Size
  • Lower skill Skill level rating
  • 86% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 40 years Average age
  • 48% female Gender Share

The number of people working as Import-Export Clerks (in their main job) fell over 5 years:
from 5,800 in 2011 to 5,000 in 2016.

  • Size: This is a small occupation.
  • Location: Many Import-Export Clerks work in Victoria.
  • Industries: Most work in Transport, Postal and Warehousing; Wholesale Trade; and Manufacturing.
  • Full-time: Most work full-time (86%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 40 years (compared to the average of 40 years).
  • Gender: 48% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Transport, Postal and Warehousing71.3
Wholesale Trade14.3
Manufacturing6.5
Public Administration and Safety2.1
Other Industries5.8

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateImport-Export ClerksAll Jobs Average
NSW35.631.6
VIC32.625.6
QLD16.120.0
SA5.67.0
WA8.310.8
TAS0.62.0
NT0.51.0
ACT0.61.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketImport-Export ClerksAll Jobs AverageAll Jobs Average
15-190.6-5.05.0
20-246.6-9.39.3
25-3427.5-22.922.9
35-4427.0-22.022.0
45-5421.7-21.621.6
55-597.5-9.09.0
60-645.7-6.06.0
65 and Over3.4-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationImport-Export ClerksAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate8.4-10.110.1
Bachelor degree19.2-21.821.8
Advanced Diploma/Diploma18.7-11.611.6
Certificate III/IV15.9-21.121.1
Year 1225.7-18.118.1
Year 114.9-4.84.8
Year 10 and below7.2-12.512.5

You can work as an Import-Export Clerk without formal qualifications, however, they may be useful. A Diploma in Customs Broking might be helpful.

Membership with the Customs Brokers and Forwarders Council of Australia Inc. may be useful.

Checks, licences and tickets

You may need:

  • ustoms broker licence
  • You may also need to register with the Department of Agriculture for accreditation to operate under the Non-commodity for Containerised Cargo Clearance (NCCC) and Automatic Entry Processing for Commodities (AEPCOMM) approved arrangements
  • national police check

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Transport and Despatch Clerks who provide good customer service, can work independently as well as part of a team and can communicate clearly.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    71% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Clerical

    71% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and management

    58% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Law and government

    56% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  5. English language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1199.03 - Customs Brokers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Being exact or accurate

    96% Important

    Be very exact or highly accurate.

  4. Spend time sitting

    96% Important

    Spend time sitting at work.

  5. Time pressure

    96% Important

    Work to strict deadlines.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1199.03 - Customs Brokers.

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