Customs Officers administer and enforce customs and related legislation, and assist with customs control of overseas passengers, crew, aircraft, ships, cargo, mail and bond stores.

Also known as: Customs Inspector.

Specialisations: Customs Investigator.

You generally need to complete a Border Force Recruit Traineeship to work as a Customs Officer.

Tasks

  • Searches aircraft, ships, vehicles, premises and people, as well as checking documents and goods to detect illegal activities such as undocumented cargo, prohibited goods and illegal aliens.

All Inspectors and Regulatory Officers

  • $1,424 Weekly Pay
  • Stable Future Growth
  • Lower unemployment Unemployment

Customs Officers

  • 2,300 workers Employment Size
  • Lower skill Skill level rating
  • 81% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 44 years Average age
  • 44% female Gender Share

The number of people working as Customs Officers (in their main job) fell over 5 years:
from 4,000 in 2011 to 2,300 in 2016.

  • Size: This is a very small occupation.
  • Location: Customs Officers work in many regions of Australia.
  • Industries: Most work in Public Administration and Safety; Transport, Postal and Warehousing; and Professional, Scientific and Technical Services.
  • Full-time: Most work full-time (81%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 44 years (compared to the average of 40 years).
  • Gender: 44% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety87.9
Transport, Postal and Warehousing6.3
Professional, Scientific and Technical Services1.4
Wholesale Trade0.9
Other Industries3.5

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateCustoms OfficersAll Jobs Average
NSW33.631.6
VIC21.825.6
QLD20.020.0
SA3.97.0
WA11.510.8
TAS0.92.0
NT2.81.0
ACT5.01.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketCustoms OfficersAll Jobs AverageAll Jobs Average
15-190.5-5.05.0
20-243.0-9.39.3
25-3419.1-22.922.9
35-4430.9-22.022.0
45-5431.0-21.621.6
55-598.9-9.09.0
60-644.6-6.06.0
65 and Over2.1-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationCustoms OfficersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate7.3-10.110.1
Bachelor degree22.2-21.821.8
Advanced Diploma/Diploma17.6-11.611.6
Certificate III/IV21.8-21.121.1
Year 1224.1-18.118.1
Year 112.6-4.84.8
Year 10 and below4.4-12.512.5

You generally need to complete a Border Force Recruit Traineeship to work as a Customs Officer.

A security clearance from the Australian Government Security Vetting Agency may be needed.

Checks, licences and tickets

You may need:

  • medical test
  • fitness test
  • Psychometric or aptitude tests
  • security clearance

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Local Government and Public Sector VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Inspectors and Regulatory Officers who have a good attention to detail, strong people skills and a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    69% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Public safety and security

    65% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  3. Law and government

    64% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  4. English language

    59% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Psychology

    59% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-3021.05 - Immigration and Customs Inspectors.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Contact with the public

    96% Important

    Work with customers or the public.

  4. Indoors, heat controlled

    95% Important

    Work indoors with access to heating or cooling.

  5. Telephone

    94% Important

    Talk on the telephone.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-3021.05 - Immigration and Customs Inspectors.

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