Social Security Assessors assess social welfare claims and entitlements under government legislation and investigate fraud and suspected breaches of legislation.

    Either extensive experience or a formal qualification in social work or a related field is needed to work as a Social Security Assessor. University and VET (Vocational Education and Training) are both common study pathways for Social Security Assessors.

    Tasks

    • Assesses claims for government benefits.

    All Inspectors and Regulatory Officers

    • $1,424 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment

    Social Security Assessors

    • 8,100 workers Employment Size
    • Lower skill Skill level rating
    • 69% Full-Time Full-Time Share
    • 40 hours Average full-time
    • 44 years Average age
    • 77% female Gender Share

    The number of people working as Social Security Assessors (in their main job) fell over 5 years:
    from 10,000 in 2011 to 8,100 in 2016.

    • Size: This is a small occupation.
    • Location: Social Security Assessors work in many regions of Australia.
    • Industries: Most work in the Public Administration and Safety industry.
    • Full-time: Many work full-time (69%, similar to the average of 66%).
    • Hours: Full-time workers spend around 40 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 44 years (compared to the average of 40 years).
    • Gender: 77% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Public Administration and Safety95.2
    Health Care and Social Assistance2.9
    Financial and Insurance Services0.4
    Rental, Hiring and Real Estate Services0.3
    Other Industries1.2

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateSocial Security AssessorsAll Jobs Average
    NSW32.631.6
    VIC22.125.6
    QLD21.520.0
    SA7.47.0
    WA7.310.8
    TAS5.92.0
    NT1.81.0
    ACT1.51.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketSocial Security AssessorsAll Jobs AverageAll Jobs Average
    15-190.6-5.05.0
    20-244.1-9.39.3
    25-3417.0-22.922.9
    35-4429.1-22.022.0
    45-5429.9-21.621.6
    55-5911.5-9.09.0
    60-646.1-6.06.0
    65 and Over1.6-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationSocial Security AssessorsAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate5.4-10.110.1
    Bachelor degree17.3-21.821.8
    Advanced Diploma/Diploma15.4-11.611.6
    Certificate III/IV20.5-21.121.1
    Year 1225.7-18.118.1
    Year 115.7-4.84.8
    Year 10 and below10.0-12.512.5

    Either extensive experience or a formal qualification in social work or a related field is needed to work as a Social Security Assessor. University and VET (Vocational Education and Training) are both common study pathways for Social Security Assessors.

    Checks, licences and tickets

    You may need:

    • driver's licence
    • national police check
    • working with vulnerable people and children check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Local Government and Public Sector VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Inspectors and Regulatory Officers who have a good attention to detail, strong people skills and a good work ethic.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and personal service

      82% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Clerical

      63% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    3. English language

      59% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Computers and electronics

      49% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    5. Psychology

      48% Skill level

      Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4061.00 - Eligibility Interviewers, Government Programs.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Telephone

      97% Important

      Talk on the telephone.

    2. Contact with people

      95% Important

      Have contact with people by telephone, face-to-face, or any other way.

    3. Frequent decision making

      95% Important

      Frequently make decisions that impact other people.

    4. Spend time sitting

      93% Important

      Spend time sitting at work.

    5. Electronic mail

      91% Important

      Use electronic mail.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4061.00 - Eligibility Interviewers, Government Programs.

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