Sales Representatives (Business Services) represent their company in selling financial, advertising and other business services.

Specialisations: Sales Representative (Advertising), Sales Representative (Printing).

You can work as a Sales Representative (Business Services) without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

Tasks

  • Promotes and sells their company's products and services.
  • Acquires and updates knowledge of employer's and competitors' goods and services, and market conditions.
  • Uses directories and other sources to compile lists of prospective business clients.
  • Visits clients and retail outlets to establish selling opportunities.
  • Quotes prices and credit terms, records orders and arranges deliveries.
  • Follows up clients and ensures satisfaction with goods and services and resolves any problems.
  • Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management.
  • Prepares sales reports.
  • Maintains and submits records of business expenses incurred.

All Sales Representatives

  • $1,419 Weekly Pay
  • Stable Future Growth
  • Lower unemployment Unemployment

Sales Representatives (Business Services)

  • 18,200 workers Employment Size
  • Lower skill Skill level rating
  • 85% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 40 years Average age
  • 44% female Gender Share

The number of people working as Sales Representatives (Business Services) (in their main job) grew very strongly over 5 years:
from 11,000 in 2011 to 18,200 in 2016.

  • Size: This is a medium sized occupation.
  • Location: Sales Representatives (Business Services) work in many regions of Australia.
  • Industries: Most work in Information Media and Telecommunications; Professional, Scientific and Technical Services; and Manufacturing.
  • Full-time: Most work full-time (85%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 40 years (compared to the average of 40 years).
  • Gender: 44% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Information Media and Telecommunications22.3
Professional, Scientific and Technical Services17.3
Manufacturing13.5
Transport, Postal and Warehousing11.7
Other Industries35.2

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateSales Representatives (Business Services)All Jobs Average
NSW36.231.6
VIC30.025.6
QLD17.720.0
SA5.37.0
WA8.110.8
TAS1.42.0
NT0.51.0
ACT0.81.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketSales Representatives (Business Services)All Jobs AverageAll Jobs Average
15-190.9-5.05.0
20-246.9-9.39.3
25-3429.2-22.922.9
35-4425.4-22.022.0
45-5421.8-21.621.6
55-597.2-9.09.0
60-645.0-6.06.0
65 and Over3.6-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationSales Representatives (Business Services)All Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate5.7-10.110.1
Bachelor degree25.0-21.821.8
Advanced Diploma/Diploma14.7-11.611.6
Certificate III/IV14.8-21.121.1
Year 1225.8-18.118.1
Year 115.2-4.84.8
Year 10 and below8.8-12.512.5

You can work as a Sales Representative (Business Services) without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

Checks, licences and tickets

You may need:

  • driver's licence

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Property Services VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Sales Representatives who have good interpersonal and communication skills, can provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Sales and marketing

    74% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  2. Customer and personal service

    68% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and management

    53% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. English language

    49% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Clerical

    46% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Electronic mail

    97% Important

    Use electronic mail.

  3. Contact with people

    96% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Face-to-face discussions

    90% Important

    Talk with people face-to-face.

  5. Unstructured work

    89% Important

    Have freedom to decide on tasks, priorities, and goals.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.

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