Housekeepers perform cleaning and housekeeping duties in hotels, motels and other commercial premises, and in private residences.

    You can work as a Housekeeper without formal qualifications. Some on the job training may be provided. A course in cleaning operations might be helpful.

    Tasks

    • cleaning the interior of buildings and the immediate outside areas
    • sweeping, mopping and polishing floors, vacuuming and shampooing carpets, and cleaning curtains and upholstered furniture
    • dusting and polishing furniture, fixtures and fittings
    • picking up rubbish, emptying garbage containers, and taking contents to waste areas for removal
    • restocking minibars and replenishing items such as drinking glasses, writing equipment, linen and groceries
    • stripping and making beds, and changing bed linen
    • maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries and floors
    • picking up, sorting, washing, drying, ironing and mending linen and clothes
    • preparing and cooking meals, setting and clearing tables, and serving food and beverages
    • taking care of household pets and plants, receiving visitors, answering telephones, delivering messages, and shopping for groceries

    More about Housekeepers

    All Housekeepers

    All Housekeepers

    • $878 Weekly Pay
    • Strong Future Growth
    • Lower unemployment Unemployment
    • 34,000 workers Employment Size
    • Entry level Skill level rating
    • 22% Full-Time Full-Time Share
    • 43 hours Average full-time
    • 41 years Average age
    • 84% female Gender Share

    The number of people working as Housekeepers (in their main job) grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years:
    from 34,000 in 2018 to 38,300 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 33,000 job openings over 5 years (that's about 6,600 a year).

    • Size: This is a large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Housekeepers work in many regions of Australia.
    • Industries: Most work in Accommodation and Food Services; Administrative and Support Services; and Health Care and Social Assistance.
    • Earnings: Full-time workers on an adult wage earn around $878 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Less than half work full-time (22%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 41 years (compared to the average of 40 years).
    • Gender: 84% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200826300
    200923500
    201023700
    201128800
    201223100
    201325300
    201423900
    201528200
    201631500
    201730600
    201834000
    202338300

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsHousekeepersAll Jobs Average
    Full-Time Earnings8781460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Accommodation and Food Services60.0
    Administrative and Support Services23.6
    Health Care and Social Assistance9.3
    Arts and Recreation Services1.5
    Other Industries5.6

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateHousekeepersAll Jobs Average
    NSW28.831.6
    VIC21.125.6
    QLD24.920.0
    SA7.57.0
    WA10.410.8
    TAS3.22.0
    NT2.21.0
    ACT1.81.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketHousekeepersAll Jobs AverageAll Jobs Average
    15-192.3-5.05.0
    20-2410.6-9.39.3
    25-3425.3-22.922.9
    35-4419.4-22.022.0
    45-5422.9-21.621.6
    55-5910.1-9.09.0
    60-646.5-6.06.0
    65 and Over2.9-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationHousekeepersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate3.9-10.110.1
    Bachelor degree14.0-21.821.8
    Advanced Diploma/Diploma8.0-11.611.6
    Certificate III/IV12.8-21.121.1
    Year 1225.4-18.118.1
    Year 117.0-4.84.8
    Year 10 and below29.0-12.512.5

    You can work as a Housekeeper without formal qualifications. Some on the job training may be provided. A course in cleaning operations might be helpful.

    Checks, licences and tickets

    You may need:

    • national police check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Property Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Housekeepers who are hardworking, reliable and have good people skills.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and personal service

      53% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Education and training

      40% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    3. English language

      36% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Administration and management

      34% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    5. Transportation

      31% Skill level

      Moving people or goods by air, rail, sea, or road.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 37-2012.00 - Maids and Housekeeping Cleaners.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Spend time standing

      95% Important

      Spend time standing at work.

    2. Bending or twisting your body

      93% Important

      Spend time bending or twisting your body.

    3. Contact with people

      89% Important

      Have contact with people by telephone, face-to-face, or any other way.

    4. Wear common protective or safety equipment

      86% Important

      Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

    5. Making repetitive motions

      85% Important

      Spend time making repetitive motions.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 37-2012.00 - Maids and Housekeeping Cleaners.

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