General Managers plan, organise, direct, control and review the day-to-day operations and major functions of commercial, industrial, government and defence organisations through departmental managers and subordinate executives.

    Extensive industry experience is needed to work as a General Manager. Formal qualifications might be useful but aren't essential. General Managers often have university qualifications.

    Tasks

    • planning policy, and setting standards and objectives for organisations
    • providing day-to-day direction and management of organisations, and directing and endorsing policy to fulfil objectives, achieve specific goals, and maximise profit and efficiency
    • assessing changing situations and responding accordingly by issuing commands and directives to subordinate staff
    • consulting with immediate subordinates and departmental heads on matters such as methods of operation, equipment requirements, finance, sales and human resources
    • authorising the funding of major policy implementation programs
    • representing the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaising between areas of responsibility
    • preparing, or arranging for the preparation of, reports, budgets and forecasts, and presenting them to governing bodies
    • selecting and managing the performance of senior staff
    • may undertake responsibility for some or all of accounting, sales, marketing, human resources and other specialist operations

    More about General Managers

    All General Managers

    All General Managers

    • Unavailable Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment
    • 42,100 workers Employment Size
    • Very high skill Skill level rating
    • 89% Full-Time Full-Time Share
    • 49 hours Average full-time
    • 46 years Average age
    • 29% female Gender Share

    The number of people working as General Managers (in their main job) fell over the past 5 years and is expected to stay about the same over the next 5 years:
    from 42,100 in 2018 to 41,100 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 15,000 job openings over 5 years (that's about 3,000 a year).

    • Size: This is a large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: General Managers work in many regions of Australia.
    • Industries: They work in many industries such as Manufacturing; Health Care and Social Assistance; and Public Administration and Safety.
    • Full-time: Most work full-time (89%, much higher than the average of 66%).
    • Hours: Full-time workers spend around 49 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 46 years (compared to the average of 40 years). Many workers are 45 years or older (57%).
    • Gender: 29% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200844200
    200945300
    201047800
    201144200
    201254500
    201353600
    201453300
    201552200
    201651000
    201743300
    201842100
    202341100

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Manufacturing9.1
    Health Care and Social Assistance8.6
    Public Administration and Safety8.4
    Professional, Scientific and Technical Services8.4
    Other Industries65.5

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateGeneral ManagersAll Jobs Average
    NSW32.031.6
    VIC27.225.6
    QLD17.820.0
    SA6.57.0
    WA11.010.8
    TAS1.62.0
    NT1.11.0
    ACT2.71.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketGeneral ManagersAll Jobs AverageAll Jobs Average
    15-190.1-5.05.0
    20-240.9-9.39.3
    25-3412.3-22.922.9
    35-4429.6-22.022.0
    45-5433.0-21.621.6
    55-5911.5-9.09.0
    60-646.9-6.06.0
    65 and Over5.7-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationGeneral ManagersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate21.7-10.110.1
    Bachelor degree29.6-21.821.8
    Advanced Diploma/Diploma15.6-11.611.6
    Certificate III/IV12.4-21.121.1
    Year 1213.5-18.118.1
    Year 112.5-4.84.8
    Year 10 and below4.7-12.512.5

    Extensive industry experience is needed to work as a General Manager. Formal qualifications might be useful but aren't essential. General Managers often have university qualifications.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Business Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for General Managers who have strong communication skills, provide leadership and direction and can interact with a variety of people.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Administration and Management

      74% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    2. Customer and Personal Service

      72% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Personnel and Human Resources

      63% Skill level

      Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

    4. Production and Processing

      62% Skill level

      Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

    5. Mathematics

      59% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Face-to-Face Discussions

      99% Important

      How often do you talk with people face-to-face?

    2. Telephone

      99% Important

      How often do you talk on the telephone?

    3. Electronic Mail

      97% Important

      How often do you use electronic mail?

    4. Structured versus Unstructured Work

      96% Important

      How much freedom do you have to decide on tasks, priorities, and goals?

    5. Contact With Others

      96% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

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