Welfare Centre Managers manage centres, programs or projects concerned with social welfare support.

Also known as: Welfare Project Manager.

Previous relevant experience and a formal qualification in business management, social work, community development or another related field is generally needed to work as a Welfare Centre Manager. VET (Vocational Education and Training) and university are both common study pathways for Welfare Centre Managers.

Tasks

  • Provides overall direction and management for the service, facility, organisation or centre.
  • Co-ordinates and administers health and welfare programmes and clinical services.
  • Monitors and evaluates resources devoted to health, welfare, recreation, housing, employment, training and other community facilities and centres.
  • Controls administrative operations such as budget planning, report preparation, expenditure on supplies, equipment and services.
  • Liaises with other health and welfare providers, boards and funding bodies to discuss areas of health and welfare service co-operation and co-ordination.
  • Represents the organisation in negotiations, conventions, seminars, public hearings and forums.
  • Controls selection, training and supervision of staff.

All Health and Welfare Services Managers

  • $2,148 Weekly Pay
  • Very strong Future Growth
  • Lower unemployment Unemployment

Welfare Centre Managers

  • 1,000 workers Employment Size
  • Very high skill Skill level rating
  • 83% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 48 years Average age
  • 70% female Gender Share

The number of people working as Welfare Centre Managers (in their main job) fell over 5 years:
from 1,500 in 2011 to 1,000 in 2016.

  • Size: This is a very small occupation.
  • Location: Welfare Centre Managers work in many regions of Australia.
  • Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Other Services.
  • Full-time: Most work full-time (83%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 48 years (compared to the average of 40 years). Many workers are 45 years or older (59%).
  • Gender: 70% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Health Care and Social Assistance60.6
Public Administration and Safety23.1
Other Services5.6
Education and Training3.8
Other Industries6.9

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateWelfare Centre ManagersAll Jobs Average
NSW32.731.6
VIC29.725.6
QLD12.020.0
SA8.47.0
WA8.610.8
TAS2.82.0
NT2.71.0
ACT3.21.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketWelfare Centre ManagersAll Jobs AverageAll Jobs Average
15-190.0-5.05.0
20-241.0-9.39.3
25-3415.0-22.922.9
35-4425.4-22.022.0
45-5433.6-21.621.6
55-5912.9-9.09.0
60-648.6-6.06.0
65 and Over3.5-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationWelfare Centre ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate21.6-10.110.1
Bachelor degree36.0-21.821.8
Advanced Diploma/Diploma23.6-11.611.6
Certificate III/IV9.5-21.121.1
Year 125.6-18.118.1
Year 111.1-4.84.8
Year 10 and below2.6-12.512.5

Previous relevant experience and a formal qualification in business management, social work, community development or another related field is generally needed to work as a Welfare Centre Manager. VET (Vocational Education and Training) and university are both common study pathways for Welfare Centre Managers.

Checks, licences and tickets

You may need:

  • working with children check

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Health Industry VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Health and Welfare Services Managers who have strong people skills, can communicate clearly and multitask under pressure.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    81% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Therapy and Counseling

    75% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  3. Psychology

    74% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  4. Education and Training

    69% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. English Language

    64% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    How often do you talk on the telephone?

  2. Face-to-Face Discussions

    100% Important

    How often do you talk with people face-to-face?

  3. Contact With Others

    97% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

  4. Work With Work Group or Team

    97% Important

    How important is it to work with others in a group or team?

  5. Deal With External Customers

    93% Important

    How important is it to work with customers or the public?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.

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