ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.

    You usually need formal qualifications and experience in management and the ICT industry to work as an ICT Manager. ICT Managers often have university qualifications.

    Tasks

    • analysing information needs and specifying technology to meet those needs
    • formulating and directing information and communication technology (ICT) strategies, policies and plans
    • directing the selection and installation of ICT resources and the provision of user training
    • directing ICT operations and setting priorities between system developments, maintenance and operations
    • overseeing the security of ICT systems

    All ICT Managers

    • $2,766 Weekly Pay
    • Strong Future Growth
    • Lower unemployment Unemployment
    • 58,800 workers Employment Size
    • Very high skill Skill level rating
    • 94% Full-Time Full-Time Share
    • 44 hours Average full-time
    • 42 years Average age
    • 21% female Gender Share

    The number of people working as ICT Managers (in their main job) grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years:
    from 58,800 in 2018 to 67,000 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 36,000 job openings over 5 years (that's about 7,200 a year).

    • Size: This is a very large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: ICT Managers work in many parts of Australia. New South Wales and Victoria have a large share of workers.
    • Industries: Most work in Professional, Scientific and Technical Services; Information Media and Telecommunications; and Financial and Insurance Services.
    • Earnings: Full-time workers on an adult wage earn around $2,766 per week (higher than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Most work full-time (94%, much higher than the average of 66%).
    • Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 42 years (compared to the average of 40 years).
    • Gender: 21% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200832400
    200938300
    201038700
    201145600
    201248100
    201347200
    201451100
    201565800
    201654100
    201764800
    201858800
    202367000

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsICT ManagersAll Jobs Average
    Full-Time Earnings27661460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Professional, Scientific and Technical Services35.4
    Information Media and Telecommunications11.6
    Financial and Insurance Services11.3
    Public Administration and Safety10.4
    Other Industries31.3

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateICT ManagersAll Jobs Average
    NSW39.531.6
    VIC30.625.6
    QLD13.020.0
    SA4.27.0
    WA6.010.8
    TAS0.82.0
    NT0.41.0
    ACT5.51.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketICT ManagersAll Jobs AverageAll Jobs Average
    15-190.1-5.05.0
    20-241.0-9.39.3
    25-3417.7-22.922.9
    35-4439.3-22.022.0
    45-5429.1-21.621.6
    55-598.3-9.09.0
    60-643.5-6.06.0
    65 and Over1.1-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationICT ManagersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate23.8-10.110.1
    Bachelor degree42.1-21.821.8
    Advanced Diploma/Diploma14.0-11.611.6
    Certificate III/IV5.8-21.121.1
    Year 1211.6-18.118.1
    Year 111.1-4.84.8
    Year 10 and below1.5-12.512.5

    You usually need formal qualifications and experience in management and the ICT industry to work as an ICT Manager. ICT Managers often have university qualifications.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Information and Communications Technology VET training pathways may interest you.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for ICT Managers who can communicate clearly to a diverse range of people, and provide leadership, direction and planning.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Computers and Electronics

      71% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    2. Administration and Management

      66% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    3. Customer and Personal Service

      66% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    4. Mathematics

      63% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    5. English Language

      60% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.09 - Information Technology Project Managers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Electronic Mail

      99% Important

      How often do you use electronic mail?

    2. Telephone

      95% Important

      How often do you talk on the telephone?

    3. Work With Work Group or Team

      92% Important

      How important is it to work with others in a group or team?

    4. Contact With Others

      91% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    5. Face-to-Face Discussions

      89% Important

      How often do you talk with people face-to-face?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.09 - Information Technology Project Managers.

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