Quality Assurance Managers manage the deployment of quality systems and certification processes within organisations.

Also known as: Quality Facilitator.

Relevant work experience and a formal qualification in business management, science, engineering or another related field are both generally needed to work as a Quality Assurance Manager. VET (Vocational Education and Training) and university are both common study pathways for Quality Assurance Managers.

Tasks

  • Identifies and develops objectives, strategies and plans to achieve customer satisfaction and maximise efficient use of an organisation's resources, including identifying potential improvements to systems, processes and work flows.
  • Identifies formal standards and regulatory codes appropriate to an organisation's needs and assists with the documentation of processes and operating procedures.
  • Implements statistical methodologies and quality tools to monitor and control quality to satisfy internal and external customer requirements.

All Other Specialist Managers

  • $2,259 Weekly Pay
  • Strong Future Growth
  • Lower unemployment Unemployment

Quality Assurance Managers

  • 14,100 workers Employment Size
  • Very high skill Skill level rating
  • 85% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 43 years Average age
  • 52% female Gender Share

The number of people working as Quality Assurance Managers (in their main job) grew strongly over 5 years:
from 12,500 in 2011 to 14,100 in 2016.

  • Size: This is a medium sized occupation.
  • Location: Quality Assurance Managers work in many parts of Australia. Victoria has a large share of workers.
  • Industries: They work in many industries such as Manufacturing; Health Care and Social Assistance; and Professional, Scientific and Technical Services.
  • Full-time: Most work full-time (85%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 43 years (compared to the average of 40 years).
  • Gender: 52% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Manufacturing32.9
Health Care and Social Assistance9.5
Professional, Scientific and Technical Services7.7
Financial and Insurance Services7.5
Other Industries42.4

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateQuality Assurance ManagersAll Jobs Average
NSW32.631.6
VIC31.525.6
QLD16.920.0
SA6.57.0
WA8.710.8
TAS1.52.0
NT0.61.0
ACT1.51.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketQuality Assurance ManagersAll Jobs AverageAll Jobs Average
15-190.2-5.05.0
20-242.4-9.39.3
25-3421.9-22.922.9
35-4430.2-22.022.0
45-5426.8-21.621.6
55-599.7-9.09.0
60-645.8-6.06.0
65 and Over3.0-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationQuality Assurance ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate21.6-10.110.1
Bachelor degree35.4-21.821.8
Advanced Diploma/Diploma16.2-11.611.6
Certificate III/IV12.4-21.121.1
Year 129.0-18.118.1
Year 112.0-4.84.8
Year 10 and below3.6-12.512.5

Relevant work experience and a formal qualification in business management, science, engineering or another related field are both generally needed to work as a Quality Assurance Manager. VET (Vocational Education and Training) and university are both common study pathways for Quality Assurance Managers.

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Business Services VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Other Specialist Managers who have strong leadership skills, the ability to communicate with a wide variety of people and strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and Training

    81% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. Clerical

    68% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Chemistry

    66% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  4. Administration and Management

    64% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  5. Mathematics

    62% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3051.01 - Quality Control Systems Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic Mail

    100% Important

    How often do you use electronic mail?

  2. Face-to-Face Discussions

    100% Important

    How often do you talk with people face-to-face?

  3. Indoors, Heat Controlled

    100% Important

    How often do you work indoors with access to heating or cooling?

  4. Telephone

    100% Important

    How often do you talk on the telephone?

  5. Work With Work Group or Team

    99% Important

    How important is it to work with others in a group or team?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3051.01 - Quality Control Systems Managers.

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