Retirement Village Managers organise and control the day-to-day operations of retirement villages to provide a range of accommodation, personal care services, and recreational and social activities for the use and enjoyment of residents.

    You can work as a Retirement Village Manager without formal qualifications, however, they may be useful. VET (Vocational Education and Training) and university are both common study pathways for Retirement Village Managers.

    Tasks

    • Plans, directs and co-ordinates the organisation, it's administration and the operation of the establishment.
    • Maintains standards required by hygiene, safety and other relevant regulations.
    • Engages and trains staff, as well as establishes and maintains standards of staff performance and services to residents.
    • Plans budgets and authorises expenditure.
    • Keeps appropriate records.
    • Exercises public relations and marketing responsibilities.
    • Handles resident complaints.

    All Other Accommodation and Hospitality Managers

    • $2,068 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment

    Retirement Village Managers

    • 1,000 workers Employment Size
    • High skill Skill level rating
    • 80% Full-Time Full-Time Share
    • 44 hours Average full-time
    • 55 years Average age
    • 70% female Gender Share

    The number of people working as Retirement Village Managers (in their main job) stayed about the same over 5 years:
    from 910 in 2011 to 1,000 in 2016.

    • Size: This is a very small occupation.
    • Location: Retirement Village Managers work in many regions of Australia.
    • Industries: Most work in Health Care and Social Assistance; Rental, Hiring and Real Estate Services; and Accommodation and Food Services.
    • Full-time: Many work full-time (80%, higher than the average of 66%).
    • Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 55 years (compared to the average of 40 years). Many workers are 45 years or older (82%).
    • Gender: 70% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance85.3
    Rental, Hiring and Real Estate Services5.9
    Accommodation and Food Services3.4
    Construction2.4
    Other Industries3.0

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateRetirement Village ManagersAll Jobs Average
    NSW32.431.6
    VIC21.425.6
    QLD22.520.0
    SA10.67.0
    WA10.810.8
    TAS1.22.0
    NT0.01.0
    ACT1.21.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketRetirement Village ManagersAll Jobs AverageAll Jobs Average
    15-190.4-5.05.0
    20-240.0-9.39.3
    25-344.1-22.922.9
    35-4413.6-22.022.0
    45-5430.5-21.621.6
    55-5919.5-9.09.0
    60-6418.4-6.06.0
    65 and Over13.5-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationRetirement Village ManagersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate6.6-10.110.1
    Bachelor degree14.5-21.821.8
    Advanced Diploma/Diploma29.0-11.611.6
    Certificate III/IV18.5-21.121.1
    Year 1214.1-18.118.1
    Year 115.9-4.84.8
    Year 10 and below11.5-12.512.5

    You can work as a Retirement Village Manager without formal qualifications, however, they may be useful. VET (Vocational Education and Training) and university are both common study pathways for Retirement Village Managers.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Tourism, Travel and Hospitality VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Other Accommodation and Hospitality Managers who provide good customer service, can communicate clearly and have strong people skills.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      67% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Administration and Management

      58% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    3. Education and Training

      53% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    4. Personnel and Human Resources

      51% Skill level

      Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

    5. Clerical

      50% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1021.00 - First-Line Supervisors of Personal Service Workers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact With Others

      99% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    2. Indoors, Heat Controlled

      96% Important

      How often do you work indoors with access to heating or cooling?

    3. Telephone

      94% Important

      How often do you talk on the telephone?

    4. Work With Work Group or Team

      93% Important

      How important is it to work with others in a group or team?

    5. Face-to-Face Discussions

      93% Important

      How often do you talk with people face-to-face?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1021.00 - First-Line Supervisors of Personal Service Workers.

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