Transport Services Managers organise and control the buying and selling of vehicles for rental agencies and coordinate the leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.

    Relevant industry experience is needed to work as a Transport Services Manager. Formal qualifications might be useful but aren't essential. A course in logistics or management might be helpful.

    Tasks

    • organising the purchase and maintenance of transport vehicles, equipment and fuel
    • liaising with clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints
    • receiving orders and bookings, and planning and implementing transportation schedules
    • ensuring goods are stored and transported in conditions that will maintain their quality
    • arranging collection and delivery of vehicles and goods
    • maintaining business records and preparing operational statements and reports
    • coordinating activities associated with the arrival, departure, loading and unloading of trains
    • ensuring compliance with occupational health and safety regulations

    More about Transport Services Managers

    All Transport Services Managers

    All Transport Services Managers

    • $2,191 Weekly Pay
    • Moderate Future Growth
    • Lower unemployment Unemployment
    • 16,000 workers Employment Size
    • High skill Skill level rating
    • 86% Full-Time Full-Time Share
    • 49 hours Average full-time
    • 48 years Average age
    • 18% female Gender Share

    The number of people working as Transport Services Managers (in their main job) is about the same as 5 years ago and is expected to grow over the next 5 years:
    from 16,000 in 2018 to 16,700 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 10,000 job openings over 5 years (that's about 2,000 a year).

    • Size: This is a medium sized occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Transport Services Managers work in many regions of Australia.
    • Industries: Most work in Transport, Postal and Warehousing; Rental, Hiring and Real Estate Services; and Public Administration and Safety.
    • Earnings: Full-time workers on an adult wage earn around $2,191 per week (very high compared to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Most work full-time (86%, much higher than the average of 66%).
    • Hours: Full-time workers spend around 49 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 48 years (compared to the average of 40 years). Many workers are 45 years or older (62%).
    • Gender: 18% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200816000
    200919400
    201017600
    201118400
    201214900
    201315700
    201417700
    201515200
    201623100
    201721100
    201816000
    202316700

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsTransport Services ManagersAll Jobs Average
    Full-Time Earnings21911460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Transport, Postal and Warehousing67.3
    Rental, Hiring and Real Estate Services7.6
    Public Administration and Safety4.0
    Construction3.5
    Other Industries17.6

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateTransport Services ManagersAll Jobs Average
    NSW30.031.6
    VIC26.925.6
    QLD23.220.0
    SA5.87.0
    WA10.410.8
    TAS1.92.0
    NT0.91.0
    ACT0.81.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketTransport Services ManagersAll Jobs AverageAll Jobs Average
    15-190.1-5.05.0
    20-241.5-9.39.3
    25-3414.4-22.922.9
    35-4422.5-22.022.0
    45-5430.0-21.621.6
    55-5913.8-9.09.0
    60-649.8-6.06.0
    65 and Over7.9-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationTransport Services ManagersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate4.0-10.110.1
    Bachelor degree9.1-21.821.8
    Advanced Diploma/Diploma10.9-11.611.6
    Certificate III/IV26.4-21.121.1
    Year 1218.9-18.118.1
    Year 116.5-4.84.8
    Year 10 and below24.2-12.512.5

    Relevant industry experience is needed to work as a Transport Services Manager. Formal qualifications might be useful but aren't essential. A course in logistics or management might be helpful.

    Checks, licences and tickets

    You may need:

    • driver's licence

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      76% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Administration and Management

      70% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    3. Transportation

      64% Skill level

      Moving people or goods by air, rail, sea, or road.

    4. Personnel and Human Resources

      61% Skill level

      Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

    5. Clerical

      57% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Electronic Mail

      100% Important

      How often do you use electronic mail?

    2. Telephone

      100% Important

      How often do you talk on the telephone?

    3. Face-to-Face Discussions

      100% Important

      How often do you talk with people face-to-face?

    4. Contact With Others

      98% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    5. Indoors, Heat Controlled

      97% Important

      How often do you work indoors with access to heating or cooling?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.

    go to top