Liaison Officers establish and facilitate communication between different community groups, organisations and governments.

Specialisations: Aboriginal Liaison Officer, Business Liaison Officer, Community Liaison Officer, Disability Liaison Officer, Police Liaison Officer.

You need a high level of communication skill to work as a Liaison Officer. Formal qualifications might be useful but aren't essential. VET (Vocational Education and Training) and university are both common study pathways for Liaison Officers.

Tasks

  • Liaises with members of the public establishing communication between various parties, organisations or government organisation.
  • Researches and prepares reports, briefing notes, memoranda, correspondence and other routine documents to help facilitate communication.
  • Maintains confidential files and documents.
  • Attends meetings.
  • Processes incoming and outgoing mail, files correspondence and maintains records.

All Other Information and Organisation Professionals

  • $1,889 Weekly Pay
  • Very strong Future Growth
  • Average unemployment Unemployment

Liaison Officers

  • 4,200 workers Employment Size
  • Very high skill Skill level rating
  • 73% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 42 years Average age
  • 69% female Gender Share

The number of people working as Liaison Officers (in their main job) grew very strongly over 5 years:
from 3,600 in 2011 to 4,200 in 2016.

  • Size: This is a very small occupation.
  • Location: Liaison Officers work in many regions of Australia.
  • Industries: Most work in Public Administration and Safety; Health Care and Social Assistance; and Education and Training.
  • Full-time: Many work full-time (73%, higher than the average of 66%).
  • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 42 years (compared to the average of 40 years).
  • Gender: 69% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety44.3
Health Care and Social Assistance17.4
Education and Training12.4
Professional, Scientific and Technical Services4.4
Other Industries21.5

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateLiaison OfficersAll Jobs Average
NSW26.931.6
VIC20.125.6
QLD20.220.0
SA8.07.0
WA11.210.8
TAS2.62.0
NT5.11.0
ACT5.91.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketLiaison OfficersAll Jobs AverageAll Jobs Average
15-190.4-5.05.0
20-244.3-9.39.3
25-3425.4-22.922.9
35-4426.0-22.022.0
45-5425.2-21.621.6
55-598.8-9.09.0
60-645.9-6.06.0
65 and Over4.1-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationLiaison OfficersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate17.6-10.110.1
Bachelor degree29.7-21.821.8
Advanced Diploma/Diploma16.5-11.611.6
Certificate III/IV13.9-21.121.1
Year 1213.1-18.118.1
Year 112.6-4.84.8
Year 10 and below6.5-12.512.5

You need a high level of communication skill to work as a Liaison Officer. Formal qualifications might be useful but aren't essential. VET (Vocational Education and Training) and university are both common study pathways for Liaison Officers.

Checks, licences and tickets

You may need:

  • driver's licence
  • national police check
  • medical test

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Gas Industry VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

The course listings on this page are provided by Good Education Group.

Employers look for Other Information and Organisation Professionals who work well in a team, can communicate clearly and are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Communications and Media

    79% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  2. English Language

    76% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Sales and Marketing

    74% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  4. Customer and Personal Service

    70% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    62% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 27-3031.00 - Public Relations Specialists.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic Mail

    100% Important

    How often do you use electronic mail?

  2. Telephone

    100% Important

    How often do you talk on the telephone?

  3. Face-to-Face Discussions

    95% Important

    How often do you talk with people face-to-face?

  4. Indoors, Heat Controlled

    93% Important

    How often do you work indoors with access to heating or cooling?

  5. Contact With Others

    92% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 27-3031.00 - Public Relations Specialists.

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