ICT Quality Assurance Engineers create, maintain and manage technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments, and audit systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. They may supervise the work of ICT quality assurance teams.

Also known as: Quality Analyst (ICT), Quality Manager (ICT) or Specialist (ICT).

Specialisations: Computer Systems Auditor, Systems Auditor (ICT).

You can work as an ICT Quality Assurance Engineer without formal qualifications if you are able to demonstrate your technical competency to employers. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers. However, most workers do hold a VET or university qualification.

Tasks

  • Schedules and conducts quality audit inspections, and analyses and reviews systems, data and documentation.
  • Identifies variations and potential high risk areas in securing adherence to standards and procedures.
  • Recommends corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures.
  • Communicates, educates and liaises with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities.

All ICT Support and Test Engineers

  • $2,019 Weekly Pay
  • Very strong Future Growth
  • Lower unemployment Unemployment

ICT Quality Assurance Engineers

  • 640 workers Employment Size
  • Very high skill Skill level rating
  • 88% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 40 years Average age
  • 31% female Gender Share

The number of people working as ICT Quality Assurance Engineers (in their main job) stayed about the same over 5 years:
from 720 in 2011 to 640 in 2016.

  • Size: This is a very small occupation.
  • Location: ICT Quality Assurance Engineers work in many parts of Australia. New South Wales and Victoria have a large share of workers.
  • Industries: Most work in Professional, Scientific and Technical Services; Financial and Insurance Services; and Public Administration and Safety.
  • Full-time: Most work full-time (88%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 40 years (compared to the average of 40 years).
  • Gender: 31% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services44.9
Financial and Insurance Services11.8
Public Administration and Safety11.0
Information Media and Telecommunications6.1
Other Industries26.2

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateICT Quality Assurance EngineersAll Jobs Average
NSW40.931.6
VIC30.925.6
QLD10.620.0
SA4.47.0
WA6.210.8
TAS1.42.0
NT0.01.0
ACT5.61.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketICT Quality Assurance EngineersAll Jobs AverageAll Jobs Average
15-190.0-5.05.0
20-243.6-9.39.3
25-3430.3-22.922.9
35-4429.5-22.022.0
45-5419.6-21.621.6
55-597.9-9.09.0
60-645.7-6.06.0
65 and Over3.5-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationICT Quality Assurance EngineersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate29.8-10.110.1
Bachelor degree44.1-21.821.8
Advanced Diploma/Diploma11.7-11.611.6
Certificate III/IV4.4-21.121.1
Year 128.4-18.118.1
Year 110.5-4.84.8
Year 10 and below1.2-12.512.5

You can work as an ICT Quality Assurance Engineer without formal qualifications if you are able to demonstrate your technical competency to employers. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers. However, most workers do hold a VET or university qualification.

Membership with information technology associations or peak bodies may be useful.

Checks, licences and tickets

You may need:

  • additional IT certifications offered by peak bodies, industry associations and vendors

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Information and Communications Technology VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for ICT Support and Test Engineers who can communicate clearly, work well in a team and have strong computer skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and Electronics

    76% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. English Language

    61% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Mathematics

    53% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Engineering and Technology

    52% Skill level

    The use engineering science and technology to design and produce goods and services.

  5. Education and Training

    48% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.01 - Software Quality Assurance Engineers and Testers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic Mail

    97% Important

    How often do you use electronic mail?

  2. Spend Time Sitting

    95% Important

    How much time do you spend sitting?

  3. Face-to-Face Discussions

    95% Important

    How often do you talk with people face-to-face?

  4. Work With Work Group or Team

    91% Important

    How important is it to work with others in a group or team?

  5. Being Exact or Accurate

    87% Important

    How important is being very exact or highly accurate?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.01 - Software Quality Assurance Engineers and Testers.

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