Residential Care Officers provide care and supervision for children or disabled persons in group housing or institutional care.

    You usually need a formal qualification in home and community care to work as a Residential Care Officer. Residential Care Officers often complete a certificate III or IV.

    Tasks

    • Supports families and provides education and care for children and disabled persons in adult service units, group housing and government institutions.
    • Assesses clients' needs and plans, develops and implements educational, training and support programmes.
    • Interviews clients and assesses the nature and extent of difficulties.
    • Monitors and reports on the progress of clients.

    All Welfare Support Workers

    • $1,328 Weekly Pay
    • Strong Future Growth
    • Lower unemployment Unemployment

    Residential Care Officers

    • 1,600 workers Employment Size
    • High skill Skill level rating
    • 81% Full-Time Full-Time Share
    • 42 hours Average full-time
    • 48 years Average age
    • 68% female Gender Share

    The number of people working as Residential Care Officers (in their main job) stayed about the same over 5 years:
    from 1,500 in 2011 to 1,600 in 2016.

    • Size: This is a very small occupation.
    • Location: Many Residential Care Officers work in Queensland.
    • Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Accommodation and Food Services.
    • Full-time: Most work full-time (81%, much higher than the average of 66%).
    • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 48 years (compared to the average of 40 years). Many workers are 45 years or older (60%).
    • Gender: 68% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance63.6
    Public Administration and Safety31.1
    Accommodation and Food Services1.4
    Other Services1.4
    Other Industries2.5

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateResidential Care OfficersAll Jobs Average
    NSW16.331.6
    VIC18.025.6
    QLD48.620.0
    SA2.37.0
    WA12.610.8
    TAS0.82.0
    NT0.71.0
    ACT0.71.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketResidential Care OfficersAll Jobs AverageAll Jobs Average
    15-190.3-5.05.0
    20-243.0-9.39.3
    25-3415.6-22.922.9
    35-4420.9-22.022.0
    45-5429.4-21.621.6
    55-5916.5-9.09.0
    60-649.5-6.06.0
    65 and Over4.8-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationResidential Care OfficersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate4.9-10.110.1
    Bachelor degree16.7-21.821.8
    Advanced Diploma/Diploma30.3-11.611.6
    Certificate III/IV34.4-21.121.1
    Year 127.3-18.118.1
    Year 111.0-4.84.8
    Year 10 and below5.4-12.512.5

    You usually need a formal qualification in home and community care to work as a Residential Care Officer. Residential Care Officers often complete a certificate III or IV.

    Membership with the Australian Community Workers Association may be useful.

    Checks, licences and tickets

    You may need:

    • national police check
    • working with children check
    • first aid certificate

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Community Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Welfare Support Workers who are caring, compassionate and empathetic, and can communicate well with others.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      59% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Psychology

      48% Skill level

      Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

    3. English Language

      39% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Education and Training

      33% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    5. Therapy and Counseling

      30% Skill level

      Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9021.00 - Personal Care Aides.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Physical Proximity

      89% Important

      How physically close are you to other people?

    2. Contact With Others

      87% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    3. Work With Work Group or Team

      84% Important

      How important is it to work with others in a group or team?

    4. Being Exact or Accurate

      84% Important

      How important is being very exact or highly accurate?

    5. Face-to-Face Discussions

      81% Important

      How often do you talk with people face-to-face?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9021.00 - Personal Care Aides.

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