Personal Care Assistants provide routine personal care services to people in a range of health care facilities or in a person's home.

    Either extensive experience or a formal qualification in individual support, aged care or another related field is needed to work as a Personal Care Assistant. Personal Care Assistants often complete a certificate III or IV.

    Tasks

    • Assists with personal care needs such as showering, dressing, eating, mobility, communication.
    • Participates in care planning.
    • Follows therapy plans i.e. interventions to assist those with dementia and behavioural problems.
    • Observes/reports changes in patients' condition.
    • Reports complaints about care.
    • Assists with rehabilitation exercises, basic treatment and delivery of medications.

    More about Nursing Support and Personal Care Workers

    All Nursing Support and Personal Care Workers

    • $1,200 Weekly Pay
    • Strong Future Growth
    • Lower unemployment Unemployment

    Personal Care Assistants

    • 28,900 workers Employment Size
    • Lower skill Skill level rating
    • 31% Full-Time Full-Time Share
    • 43 hours Average full-time
    • 45 years Average age
    • 85% female Gender Share

    The number of people working as Personal Care Assistants (in their main job) grew moderately over 5 years:
    from 28,000 in 2011 to 28,900 in 2016.

    • Size: This is a large occupation.
    • Location: Personal Care Assistants work in many parts of Australia. Victoria and South Australia have a large share of workers.
    • Industries: Most work in the Health Care and Social Assistance industry.
    • Full-time: Less than half work full-time (31%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 45 years (compared to the average of 40 years).
    • Gender: 85% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance95.0
    Administrative and Support Services1.9
    Public Administration and Safety1.5
    Other Services0.6
    Other Industries1.0

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StatePersonal Care AssistantsAll Jobs Average
    NSW16.331.6
    VIC43.325.6
    QLD9.620.0
    SA11.57.0
    WA13.410.8
    TAS3.82.0
    NT1.41.0
    ACT0.91.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketPersonal Care AssistantsAll Jobs AverageAll Jobs Average
    15-191.5-5.05.0
    20-248.1-9.39.3
    25-3420.8-22.922.9
    35-4419.1-22.022.0
    45-5424.8-21.621.6
    55-5912.8-9.09.0
    60-648.8-6.06.0
    65 and Over4.1-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationPersonal Care AssistantsAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate4.0-10.110.1
    Bachelor degree13.8-21.821.8
    Advanced Diploma/Diploma13.2-11.611.6
    Certificate III/IV43.9-21.121.1
    Year 1211.9-18.118.1
    Year 113.1-4.84.8
    Year 10 and below10.1-12.512.5

    Either extensive experience or a formal qualification in individual support, aged care or another related field is needed to work as a Personal Care Assistant. Personal Care Assistants often complete a certificate III or IV.

    Checks, licences and tickets

    You may need:

    • food handling and hygiene certificate
    • manual handling and safe lifting practices certificate
    • driver's licence
    • national police check
    • working with vulnerable people and children check
    • first aid certificate
    • CPR certificate

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Health Industry and Community Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Nursing Support and Personal Care Workers who are caring, compassionate, empathetic and physically fit with good people skills.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      57% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. English Language

      42% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    3. Psychology

      41% Skill level

      Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

    4. Education and Training

      36% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    5. Administration and Management

      33% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-1011.00 - Home Health Aides.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact With Others

      87% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    2. Physical Proximity

      87% Important

      How physically close are you to other people?

    3. Being Exact or Accurate

      86% Important

      How important is being very exact or highly accurate?

    4. Face-to-Face Discussions

      84% Important

      How often do you talk with people face-to-face?

    5. Work With Work Group or Team

      84% Important

      How important is it to work with others in a group or team?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-1011.00 - Home Health Aides.

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