Retail Loss Prevention Officers detect and investigate shoplifting, fraud and other unlawful acts of employees or customers in retail establishments.

    You can work as a Retail Loss Prevention Officer without formal qualifications, however, they may be useful. A VET (Vocational Education and Training) course in security operations may be desirable.

    Tasks

    • Detects and investigates theft and other unlawful acts carried out in retail establishments.
    • Apprehends offenders and calls police.
    • Prepares reports.

    All Security Officers and Guards

    • $1,318 Weekly Pay
    • Strong Future Growth
    • Average unemployment Unemployment

    Retail Loss Prevention Officers

    • 1,300 workers Employment Size
    • Entry level Skill level rating
    • 33% Full-Time Full-Time Share
    • 43 hours Average full-time
    • 42 years Average age
    • 61% female Gender Share

    The number of people working as Retail Loss Prevention Officers (in their main job) stayed about the same over 5 years:
    from 1,200 in 2011 to 1,300 in 2016.

    • Size: This is a very small occupation.
    • Location: Retail Loss Prevention Officers work in many regions of Australia.
    • Industries: Most work in Retail Trade; Public Administration and Safety; and Arts and Recreation Services.
    • Full-time: Less than half work full-time (33%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 42 years (compared to the average of 40 years). Many workers are under 25 years of age (23%).
    • Gender: 61% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Retail Trade73.5
    Public Administration and Safety7.7
    Arts and Recreation Services3.9
    Accommodation and Food Services3.4
    Other Industries11.5

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateRetail Loss Prevention OfficersAll Jobs Average
    NSW29.531.6
    VIC28.325.6
    QLD19.720.0
    SA8.87.0
    WA10.310.8
    TAS1.22.0
    NT0.31.0
    ACT1.91.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketRetail Loss Prevention OfficersAll Jobs AverageAll Jobs Average
    15-1913.6-5.05.0
    20-249.4-9.39.3
    25-3415.9-22.922.9
    35-4415.2-22.022.0
    45-5418.0-21.621.6
    55-5911.4-9.09.0
    60-648.8-6.06.0
    65 and Over7.8-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationRetail Loss Prevention OfficersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate3.0-10.110.1
    Bachelor degree7.6-21.821.8
    Advanced Diploma/Diploma12.4-11.611.6
    Certificate III/IV16.1-21.121.1
    Year 1227.6-18.118.1
    Year 118.0-4.84.8
    Year 10 and below25.5-12.512.5

    You can work as a Retail Loss Prevention Officer without formal qualifications, however, they may be useful. A VET (Vocational Education and Training) course in security operations may be desirable.

    Registration with the relevant state or territory board is needed to work as a Retail Loss Prevention Officer.

    Checks, licences and tickets

    You may need:

    • driver's licence
    • national police check
    • first aid certificate
    • security clearance

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Property Services and Public Sector VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Security Officers and Guards who can connect with others, are trustworthy, responsible and reliable.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Public Safety and Security

      64% Skill level

      Use of equipment, rules and ideas to protect people, data, property, and institutions.

    2. Customer and Personal Service

      62% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Education and Training

      60% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    4. Clerical

      59% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    5. English Language

      57% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-9099.02 - Retail Loss Prevention Specialists.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact With Others

      95% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    2. Work With Work Group or Team

      95% Important

      How important is it to work with others in a group or team?

    3. Telephone

      95% Important

      How often do you talk on the telephone?

    4. Face-to-Face Discussions

      91% Important

      How often do you talk with people face-to-face?

    5. Indoors, Heat Controlled

      91% Important

      How often do you work indoors with access to heating or cooling?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-9099.02 - Retail Loss Prevention Specialists.

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