Flight Attendants provide services for the safety and comfort of aircraft passengers.

Specialisations: Cabin Supervisor (Aircraft), Crew Attendant (Air Force).

You can work as a Flight Attendant without formal qualifications, however, they may be useful. Traineeships may be available.

Tasks

  • Checks passengers' tickets and directs them to seats.
  • Receives and stows food, equipment and cabin baggage.
  • Makes public announcements.
  • Conducts safety checks and demonstrations of safety equipment and procedures.
  • Carries out emergency procedures, assists and directs passengers in emergencies.
  • Distributes reading material, pillows, blankets and other amenities for the comfort of passengers.
  • Operates galleys, prepares and heats food for passengers and serves refreshments and meals.
  • Co-ordinates the sale of goods to passengers.
  • Manages the completion of any customs and immigration documentation which may be required.
  • Tidies aircraft.

More about Travel Attendants

All Travel Attendants

  • $1,340 Weekly Pay
  • Moderate Future Growth
  • Lower unemployment Unemployment

Flight Attendants

  • 8,500 workers Employment Size
  • Medium skill Skill level rating
  • 51% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 38 years Average age
  • 74% female Gender Share

The number of people working as Flight Attendants (in their main job) stayed about the same over 5 years:
from 8,300 in 2011 to 8,500 in 2016.

  • Size: This is a small occupation.
  • Location: Flight Attendants work in many regions of Australia.
  • Industries: Most work in the Transport, Postal and Warehousing industry.
  • Full-time: Around half work full-time (51%, less than the average of 66%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 38 years (compared to the average of 40 years).
  • Gender: 74% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Transport, Postal and Warehousing95.9
Administrative and Support Services1.6
Public Administration and Safety1.5
Accommodation and Food Services0.6
Other Industries0.4

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateFlight AttendantsAll Jobs Average
NSW35.931.6
VIC23.125.6
QLD23.020.0
SA4.77.0
WA11.410.8
TAS0.42.0
NT0.61.0
ACT0.81.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketFlight AttendantsAll Jobs AverageAll Jobs Average
15-191.3-5.05.0
20-2412.3-9.39.3
25-3428.2-22.922.9
35-4422.7-22.022.0
45-5425.6-21.621.6
55-597.5-9.09.0
60-642.0-6.06.0
65 and Over0.4-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationFlight AttendantsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate2.5-10.110.1
Bachelor degree15.7-21.821.8
Advanced Diploma/Diploma17.6-11.611.6
Certificate III/IV17.3-21.121.1
Year 1237.5-18.118.1
Year 114.2-4.84.8
Year 10 and below5.2-12.512.5

You can work as a Flight Attendant without formal qualifications, however, they may be useful. Traineeships may be available.

Checks, licences and tickets

You may need:

  • Aviation Security Identification Card
  • responsible service of alcohol (RSA) certificate
  • first aid certificate
  • security clearance

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Tourism, Travel and Hospitality VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Travel Attendants who provide good customer service, are reliable and well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    88% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Psychology

    66% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  3. Public Safety and Security

    52% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  4. Transportation

    51% Skill level

    Moving people or goods by air, rail, sea, or road.

  5. Geography

    50% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-2031.00 - Flight Attendants.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Work With Work Group or Team

    98% Important

    How important is it to work with others in a group or team?

  2. Contact With Others

    98% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

  3. Physical Proximity

    96% Important

    How physically close are you to other people?

  4. Sounds, Loud or Uncomfortable

    93% Important

    How often are you there sounds and noise levels that are distracting or uncomfortable?

  5. Freedom to Make Decisions

    93% Important

    How much freedom do you have to make decision on your own?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-2031.00 - Flight Attendants.

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