Keyboard Operators input and process text and data, and prepare, edit and generate documents for storage, processing, publication and transmission.

    You can work as a Keyboard Operator without formal qualifications. Some on the job training may be provided. A course in a technology or business field might be helpful.

    Tasks

    • entering data and codes required to process information
    • retrieving, confirming and updating data in storage and keeping records of data input
    • taking verbatim records of proceedings in rapid shorthand using computerised equipment and shorthand-writing machines
    • transcribing information recorded in shorthand and on sound recording equipment, and proofreading and correcting copy
    • reading portions of transcripts during trials and other proceedings on request of Judges and other officials
    • reproducing the spoken word, environmental sounds and song lyrics as captions for television programming, and the deaf and hearing impaired
    • preparing reports, letters and similar material for publication and electronic transmission
    • sorting outgoing material and preparing documents for transmission

    More about Keyboard Operators

    All Keyboard Operators

    All Keyboard Operators

    • $1,035 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment
    • 65,600 workers Employment Size
    • Lower skill Skill level rating
    • 53% Full-Time Full-Time Share
    • 40 hours Average full-time
    • 42 years Average age
    • 84% female Gender Share

    The number of people working as Keyboard Operators (in their main job) is about the same as 5 years ago and is expected to stay about the same over the next 5 years:
    from 65,600 in 2018 to 64,500 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 41,000 job openings over 5 years (that's about 8,200 a year).

    • Size: This is a very large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Keyboard Operators work in many regions of Australia.
    • Industries: They work in many industries such as Health Care and Social Assistance; Public Administration and Safety; and Professional, Scientific and Technical Services.
    • Earnings: Full-time workers on an adult wage earn around $1,035 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Around half work full-time (53%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 40 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 42 years (compared to the average of 40 years).
    • Gender: 84% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    2008107000
    200979600
    201073200
    201177100
    201259600
    201364300
    201458200
    201550400
    201655400
    201762900
    201865600
    202364500

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsKeyboard OperatorsAll Jobs Average
    Full-Time Earnings10351460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance16.9
    Public Administration and Safety14.3
    Professional, Scientific and Technical Services8.8
    Administrative and Support Services6.6
    Other Industries53.4

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateKeyboard OperatorsAll Jobs Average
    NSW31.631.6
    VIC25.225.6
    QLD21.620.0
    SA7.17.0
    WA9.710.8
    TAS1.92.0
    NT0.91.0
    ACT2.01.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketKeyboard OperatorsAll Jobs AverageAll Jobs Average
    15-193.5-5.05.0
    20-2410.5-9.39.3
    25-3421.2-22.922.9
    35-4420.4-22.022.0
    45-5422.6-21.621.6
    55-5910.2-9.09.0
    60-647.1-6.06.0
    65 and Over4.5-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationKeyboard OperatorsAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate4.0-10.110.1
    Bachelor degree13.9-21.821.8
    Advanced Diploma/Diploma12.7-11.611.6
    Certificate III/IV16.7-21.121.1
    Year 1228.5-18.118.1
    Year 118.2-4.84.8
    Year 10 and below16.2-12.512.5

    You can work as a Keyboard Operator without formal qualifications. Some on the job training may be provided. A course in a technology or business field might be helpful.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Business Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Keyboard Operators who are accurate, pay attention to detail and have strong computer literacy.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Clerical

      80% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    2. Customer and Personal Service

      64% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Computers and Electronics

      58% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    4. English Language

      49% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    5. Mathematics

      45% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9021.00 - Data Entry Keyers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Being Exact or Accurate

      93% Important

      How important is being very exact or highly accurate?

    2. Spend Time Sitting

      92% Important

      How much time do you spend sitting?

    3. Face-to-Face Discussions

      91% Important

      How often do you talk with people face-to-face?

    4. Telephone

      90% Important

      How often do you talk on the telephone?

    5. Contact With Others

      87% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9021.00 - Data Entry Keyers.

    go to top