Couriers and Postal Deliverers deliver small items such as documents, messages, mail and parcels.

    You can work as a Courier or Postal Deliverer without formal qualifications, however, they may be useful. A course in driving operations might be helpful.

    Tasks

    • sorting and sequencing items for delivery
    • delivering mail, parcels, documents and other items to customers' premises and mailboxes
    • receiving orders for deliveries from customers
    • collecting signatures and charges for cash-on-delivery orders
    • issuing and collecting receipts for pick-up and delivery items
    • keeping records of items received and delivered
    • maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
    • loading and unloading mail conveyances and internal mail handling equipment
    • assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail

    More about Couriers and Postal Deliverers

    All Couriers and Postal Deliverers

    All Couriers and Postal Deliverers

    • $1,277 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment
    • 44,000 workers Employment Size
    • Entry level Skill level rating
    • 73% Full-Time Full-Time Share
    • 45 hours Average full-time
    • 49 years Average age
    • 17% female Gender Share

    The number of people working as Couriers and Postal Deliverers (in their main job) grew moderately the past 5 years and is expected to stay about the same over the next 5 years:
    from 44,000 in 2018 to 44,400 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 28,000 job openings over 5 years (that's about 5,600 a year).

    • Size: This is a large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Couriers and Postal Deliverers work in many regions of Australia.
    • Industries: Most work in Transport, Postal and Warehousing; Health Care and Social Assistance; and Retail Trade.
    • Earnings: Full-time workers on an adult wage earn around $1,277 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Many work full-time (73%, higher than the average of 66%).
    • Hours: Full-time workers spend around 45 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 49 years (compared to the average of 40 years). Many workers are 45 years or older (60%).
    • Gender: 17% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200847700
    200953400
    201046700
    201149000
    201241800
    201342000
    201438700
    201544500
    201647600
    201740500
    201844000
    202344400

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsCouriers and Postal DeliverersAll Jobs Average
    Full-Time Earnings12771460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Transport, Postal and Warehousing87.4
    Health Care and Social Assistance6.6
    Retail Trade1.4
    Wholesale Trade1.1
    Other Industries3.5

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateCouriers and Postal DeliverersAll Jobs Average
    NSW33.131.6
    VIC25.125.6
    QLD19.220.0
    SA7.97.0
    WA10.610.8
    TAS2.12.0
    NT0.61.0
    ACT1.41.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketCouriers and Postal DeliverersAll Jobs AverageAll Jobs Average
    15-190.9-5.05.0
    20-244.3-9.39.3
    25-3415.7-22.922.9
    35-4418.9-22.022.0
    45-5426.7-21.621.6
    55-5914.4-9.09.0
    60-6411.3-6.06.0
    65 and Over7.7-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationCouriers and Postal DeliverersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate2.5-10.110.1
    Bachelor degree8.1-21.821.8
    Advanced Diploma/Diploma8.2-11.611.6
    Certificate III/IV20.4-21.121.1
    Year 1225.8-18.118.1
    Year 118.8-4.84.8
    Year 10 and below26.2-12.512.5

    You can work as a Courier or Postal Deliverer without formal qualifications, however, they may be useful. A course in driving operations might be helpful.

    Checks, licences and tickets

    You may need:

    • forklift licence
    • driver's licence
    • medium rigid (MR) driver's licence
    • heavy ridged (HR) driver's licence
    • national police check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Couriers and Postal Deliverers who are reliable, have good people skills and who can work independently.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      51% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Transportation

      46% Skill level

      Moving people or goods by air, rail, sea, or road.

    3. English Language

      41% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Computers and Electronics

      31% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    5. Public Safety and Security

      28% Skill level

      Use of equipment, rules and ideas to protect people, data, property, and institutions.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5021.00 - Couriers and Messengers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Telephone

      99% Important

      How often do you talk on the telephone?

    2. Freedom to Make Decisions

      96% Important

      How much freedom do you have to make decision on your own?

    3. Face-to-Face Discussions

      94% Important

      How often do you talk with people face-to-face?

    4. Time Pressure

      94% Important

      How often does this job require the worker to meet strict deadlines?

    5. Contact With Others

      94% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5021.00 - Couriers and Messengers.

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