Postal Delivery Officers deliver mail on foot, by bicycle or by motorised transport over allocated delivery rounds.

    You can work as a Postal Delivery Officer without formal qualifications, however, they may be useful. A course in driving operations might be helpful.

    Tasks

    • Sorts and sequences items for delivery.
    • Delivers mail, parcels, documents and other items to customers' premises and mailboxes.
    • Loads and unloads mail conveyances and internal mail handling equipment.
    • Maintains log books, directories, mail counts, equipment maintenance logs and other delivery records.
    • Assists with receipting inward mail, checking wrongly addressed, mis-sorted, undelivered and redirected mail, and processing freepost and underpaid mail and some freight.

    More about Couriers and Postal Deliverers

    All Couriers and Postal Deliverers

    • $1,277 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment

    Postal Delivery Officers

    • 13,500 workers Employment Size
    • Entry level Skill level rating
    • 71% Full-Time Full-Time Share
    • 43 hours Average full-time
    • 50 years Average age
    • 25% female Gender Share

    The number of people working as Postal Delivery Officers (in their main job) fell over 5 years:
    from 14,000 in 2011 to 13,500 in 2016.

    • Size: This is a medium sized occupation.
    • Location: Postal Delivery Officers work in many regions of Australia.
    • Industries: Most work in the Transport, Postal and Warehousing industry.
    • Full-time: Many work full-time (71%, higher than the average of 66%).
    • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 50 years (compared to the average of 40 years). Many workers are 45 years or older (67%).
    • Gender: 25% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Transport, Postal and Warehousing98.5
    Public Administration and Safety0.6
    Retail Trade0.1
    Professional, Scientific and Technical Services0.1
    Other Industries0.7

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StatePostal Delivery OfficersAll Jobs Average
    NSW34.031.6
    VIC24.525.6
    QLD19.820.0
    SA6.97.0
    WA9.810.8
    TAS2.62.0
    NT0.61.0
    ACT1.71.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketPostal Delivery OfficersAll Jobs AverageAll Jobs Average
    15-190.6-5.05.0
    20-243.0-9.39.3
    25-3410.1-22.922.9
    35-4419.2-22.022.0
    45-5433.4-21.621.6
    55-5916.8-9.09.0
    60-6411.1-6.06.0
    65 and Over5.7-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationPostal Delivery OfficersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate2.0-10.110.1
    Bachelor degree6.7-21.821.8
    Advanced Diploma/Diploma7.6-11.611.6
    Certificate III/IV21.6-21.121.1
    Year 1224.3-18.118.1
    Year 1110.2-4.84.8
    Year 10 and below27.6-12.512.5

    You can work as a Postal Delivery Officer without formal qualifications, however, they may be useful. A course in driving operations might be helpful.

    Checks, licences and tickets

    You may need:

    • driver's licence
    • national police check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Couriers and Postal Deliverers who are reliable, have good people skills and who can work independently.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      67% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Education and Training

      44% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    3. English Language

      43% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Sales and Marketing

      42% Skill level

      Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

    5. Public Safety and Security

      41% Skill level

      Use of equipment, rules and ideas to protect people, data, property, and institutions.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5052.00 - Postal Service Mail Carriers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Outdoors, Exposed to Weather

      98% Important

      How often do you work outdoors, exposed to the weather?

    2. In an Enclosed Vehicle or Equipment

      95% Important

      How often do you work in a closed vehicle (e.g., car)?

    3. Spend Time Making Repetitive Motions

      93% Important

      How much time do you spend making repetitive motions?

    4. Being Exact or Accurate

      90% Important

      How important is being very exact or highly accurate?

    5. Repeating Same Tasks

      85% Important

      How important is it to repeat the same tasks or activities (e.g., key entry) over and over, without stopping?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5052.00 - Postal Service Mail Carriers.

    go to top