Postal Sorting Officers receive, sort and despatch mail in post offices or postal sorting centres.

Specialisations: Parcel Post Officer.

You can work as a Postal Sorting Officer without formal qualifications. Some on the job training may be provided. Training is also available through VET (Vocational Education and Training).

Tasks

  • Receives and checks incoming mail and mail bags.
  • Assists with the verification of registered and special articles.
  • Operates mail processing equipment such as letter preparation lines, letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment.
  • Performs manual sorting duties and prepares documentation for dispatching mail.
  • Processes underpaid mail, bulk mail lodgements, express mail and other mail services.
  • Investigates complaints regarding lost items.

More about Mail Sorters

All Mail Sorters

  • $1,270 Weekly Pay
  • Decline Future Growth
  • Average unemployment Unemployment

Postal Sorting Officers

  • 7,200 workers Employment Size
  • Entry level Skill level rating
  • 65% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 50 years Average age
  • 50% female Gender Share

The number of people working as Postal Sorting Officers (in their main job) fell over 5 years:
from 8,200 in 2011 to 7,200 in 2016.

  • Size: This is a small occupation.
  • Location: Postal Sorting Officers work in many regions of Australia.
  • Industries: Most work in the Transport, Postal and Warehousing industry.
  • Full-time: Many work full-time (65%, similar to the average of 66%).
  • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 50 years (compared to the average of 40 years). Many workers are 45 years or older (67%).
  • Gender: 50% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Transport, Postal and Warehousing99.0
Public Administration and Safety0.5
Administrative and Support Services0.1
Manufacturing0.1
Other Industries0.3

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StatePostal Sorting OfficersAll Jobs Average
NSW33.531.6
VIC27.025.6
QLD18.120.0
SA6.37.0
WA11.110.8
TAS1.52.0
NT0.71.0
ACT1.71.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketPostal Sorting OfficersAll Jobs AverageAll Jobs Average
15-191.1-5.05.0
20-245.1-9.39.3
25-3410.0-22.922.9
35-4416.7-22.022.0
45-5431.7-21.621.6
55-5917.7-9.09.0
60-6412.1-6.06.0
65 and Over5.6-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationPostal Sorting OfficersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate2.9-10.110.1
Bachelor degree13.1-21.821.8
Advanced Diploma/Diploma8.1-11.611.6
Certificate III/IV12.6-21.121.1
Year 1232.4-18.118.1
Year 118.1-4.84.8
Year 10 and below22.7-12.512.5

You can work as a Postal Sorting Officer without formal qualifications. Some on the job training may be provided. Training is also available through VET (Vocational Education and Training).

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

The course listings on this page are provided by Good Education Group.

Employers look for Mail Sorters who are efficient, reliable and have a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. English Language

    33% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Clerical

    29% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and Management

    25% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Transportation

    25% Skill level

    Moving people or goods by air, rail, sea, or road.

  5. Computers and Electronics

    24% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5053.00 - Postal Service Mail Sorters, Processors, and Processing Machine Operators.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Indoors, Heat Controlled

    100% Important

    How often do you work indoors with access to heating or cooling?

  2. Time Pressure

    94% Important

    How often does this job require the worker to meet strict deadlines?

  3. Spend Time Making Repetitive Motions

    91% Important

    How much time do you spend making repetitive motions?

  4. Spend Time Using Your Hands to Handle, Control, or Feel

    90% Important

    How much time do you spend using your hands to handle, control, or feel objects, tools or controls?

  5. Sounds, Loud or Uncomfortable

    88% Important

    How often are you there sounds and noise levels that are distracting or uncomfortable?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5053.00 - Postal Service Mail Sorters, Processors, and Processing Machine Operators.

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