Clerical and Office Support Workers (not covered elsewhere) includes jobs like Cash Processor, and Media Monitor.

    There are several occupations in this group, which may have varying study pathways.

    Tasks

    • Prepares and processes documentation.
    • Orders and monitors supply levels.
    • Assists professionals in the completion of their duties, or undertakes research on their behalf.
    • Carries out general office duties.
    • May work in a call centre.

    More about Other Clerical and Office Support Workers

    All Other Clerical and Office Support Workers

    • $1,165 Weekly Pay
    • Stable Future Growth
    • Higher Unemployment Unemployment

    Clerical and Office Support Workers (not covered elsewhere)

    • 7,900 workers Employment Size
    • Entry level Skill level rating
    • 41% Full-Time Full-Time Share
    • 41 hours Average full-time
    • 44 years Average age
    • 70% female Gender Share

    The number of people working as Clerical and Office Support Workers (not covered elsewhere) (in their main job) fell over 5 years:
    from 14,500 in 2011 to 7,900 in 2016.

    • Size: This is a small occupation.
    • Location: Clerical and Office Support Workers (not covered elsewhere) work in many regions of Australia.
    • Industries: Most work in Professional, Scientific and Technical Services; Public Administration and Safety; and Retail Trade.
    • Full-time: Less than half work full-time (41%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 44 years (compared to the average of 40 years). Many workers are under 25 years of age (23%).
    • Gender: 70% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Professional, Scientific and Technical Services48.3
    Public Administration and Safety18.5
    Retail Trade15.1
    Financial and Insurance Services2.6
    Other Industries15.5

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateClerical and Office Support Workers (not covered elsewhere)All Jobs Average
    NSW29.831.6
    VIC22.825.6
    QLD21.820.0
    SA9.07.0
    WA9.710.8
    TAS3.62.0
    NT1.91.0
    ACT1.41.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketClerical and Office Support Workers (not covered elsewhere)All Jobs AverageAll Jobs Average
    15-1911.3-5.05.0
    20-2411.4-9.39.3
    25-3413.9-22.922.9
    35-4414.2-22.022.0
    45-5417.6-21.621.6
    55-5910.4-9.09.0
    60-6410.5-6.06.0
    65 and Over10.7-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationClerical and Office Support Workers (not covered elsewhere)All Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate7.7-10.110.1
    Bachelor degree16.7-21.821.8
    Advanced Diploma/Diploma11.9-11.611.6
    Certificate III/IV16.7-21.121.1
    Year 1225.9-18.118.1
    Year 117.3-4.84.8
    Year 10 and below13.7-12.512.5

    There are several occupations in this group, which may have varying study pathways.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Public Sector VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Clerical and Office Support Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Clerical

      86% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    2. Customer and Personal Service

      62% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. English Language

      52% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Computers and Electronics

      47% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    5. Mathematics

      40% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Electronic Mail

      96% Important

      How often do you use electronic mail?

    2. Telephone

      96% Important

      How often do you talk on the telephone?

    3. Contact With Others

      94% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    4. Spend Time Sitting

      90% Important

      How much time do you spend sitting?

    5. Structured versus Unstructured Work

      90% Important

      How much freedom do you have to decide on tasks, priorities, and goals?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

    go to top