Transport and Despatch Clerks verify and maintain records of incoming and outgoing goods, prepare goods for despatch, arrange clearance and collection of imported cargo from customs and bond stores, and arrange shipment of cargo for export.

    Either extensive experience or a formal qualification in logistics or warehousing operations is needed to work as a Transport or Despatch Clerk. Training is available through VET (Vocational Education and Training). Traineeships may be available.

    Tasks

    • identifying items and containers of incoming and outgoing shipments and verifying them against consignment records
    • ensuring outgoing shipments are in good condition and meet specifications
    • arranging internal distribution of goods received
    • organising the despatch of goods with completed documentation
    • maintaining prescribed records of goods received and despatched
    • examining shipping documents and verifying cargo to be released
    • recording customs clearance requirements and authorising collection of cargo
    • calculating storage and clearance charges and billing customers
    • receiving details of outgoing cargo, and arranging bookings of freight space and collection of goods from customers
    • providing information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods

    More about Transport and Despatch Clerks

    All Transport and Despatch Clerks

    All Transport and Despatch Clerks

    • $1,356 Weekly Pay
    • Moderate Future Growth
    • Lower unemployment Unemployment
    • 37,000 workers Employment Size
    • Lower skill Skill level rating
    • 88% Full-Time Full-Time Share
    • 44 hours Average full-time
    • 42 years Average age
    • 35% female Gender Share

    The number of people working as Transport and Despatch Clerks (in their main job) fell over the past 5 years and is expected to grow over the next 5 years:
    from 37,000 in 2018 to 39,700 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 22,000 job openings over 5 years (that's about 4,400 a year).

    • Size: This is a large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Transport and Despatch Clerks work in many regions of Australia.
    • Industries: Most work in Transport, Postal and Warehousing; Manufacturing; and Wholesale Trade.
    • Earnings: Full-time workers on an adult wage earn around $1,356 per week (similar to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Most work full-time (88%, much higher than the average of 66%).
    • Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 42 years (compared to the average of 40 years).
    • Gender: 35% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200833000
    200935200
    201030400
    201134400
    201229900
    201338600
    201432000
    201535800
    201639400
    201737900
    201837000
    202339700

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsTransport and Despatch ClerksAll Jobs Average
    Full-Time Earnings13561460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Transport, Postal and Warehousing51.1
    Manufacturing13.2
    Wholesale Trade9.8
    Retail Trade6.8
    Other Industries19.1

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateTransport and Despatch ClerksAll Jobs Average
    NSW31.231.6
    VIC27.325.6
    QLD20.520.0
    SA6.57.0
    WA11.410.8
    TAS1.42.0
    NT0.91.0
    ACT0.71.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketTransport and Despatch ClerksAll Jobs AverageAll Jobs Average
    15-190.8-5.05.0
    20-246.3-9.39.3
    25-3424.6-22.922.9
    35-4425.8-22.022.0
    45-5424.2-21.621.6
    55-599.5-9.09.0
    60-645.9-6.06.0
    65 and Over2.8-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationTransport and Despatch ClerksAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate4.6-10.110.1
    Bachelor degree11.6-21.821.8
    Advanced Diploma/Diploma12.3-11.611.6
    Certificate III/IV21.6-21.121.1
    Year 1225.9-18.118.1
    Year 117.3-4.84.8
    Year 10 and below16.7-12.512.5

    Either extensive experience or a formal qualification in logistics or warehousing operations is needed to work as a Transport or Despatch Clerk. Training is available through VET (Vocational Education and Training). Traineeships may be available.

    Checks, licences and tickets

    You may need:

    • high risk work licence
    • forklift licence
    • driver's licence

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Transport and Despatch Clerks who provide good customer service, can work independently as well as part of a team and can communicate clearly.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Clerical

      48% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    2. Production and Processing

      45% Skill level

      Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

    3. Customer and Personal Service

      41% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    4. Administration and Management

      41% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    5. Computers and Electronics

      40% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5071.00 - Shipping, Receiving, and Traffic Clerks.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact With Others

      92% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    2. Face-to-Face Discussions

      92% Important

      How often do you talk with people face-to-face?

    3. Being Exact or Accurate

      88% Important

      How important is being very exact or highly accurate?

    4. Work With Work Group or Team

      87% Important

      How important is it to work with others in a group or team?

    5. Time Pressure

      84% Important

      How often does this job require the worker to meet strict deadlines?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5071.00 - Shipping, Receiving, and Traffic Clerks.

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