Radio Despatchers provide radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations.

Also known as: Communications Controller or Control Room Operator.

You can work as a Radio Despatcher without formal qualifications. Some on the job training may be provided. An ambulance dispatcher will generally undertake a certificate III or IV within 12 months of starting work.

Tasks

  • Monitors radio frequencies including vhf, hf, channel 16 and other emergency frequencies.
  • Sends and receives messages.
  • Maintains a log of messages sent and received.
  • Broadcast weather reports and warnings.
  • Answers queries.
  • Listens for and answers distress calls.
  • Works with emergency to find and locate vessels and other persons using radio distress signals.
  • Monitors equipment and may undertake minor repairs as required.
  • May set up telecommunication equipment.

All Other Clerical & Administrative Workers

  • $1,383 Weekly Pay
  • Moderate Future Growth
  • Average unemployment Unemployment

Radio Despatchers

  • 3,800 workers Employment Size
  • Lower skill Skill level rating
  • 82% Full-Time Full-Time Share
  • 45 hours Average full-time
  • 40 years Average age
  • 54% female Gender Share

The number of people working as Radio Despatchers (in their main job) grew strongly over 5 years:
from 3,400 in 2011 to 3,800 in 2016.

  • Size: This is a very small occupation.
  • Location: Radio Despatchers work in many regions of Australia.
  • Industries: Most work in Public Administration and Safety; Transport, Postal and Warehousing; and Health Care and Social Assistance.
  • Full-time: Most work full-time (82%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 45 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 40 years (compared to the average of 40 years).
  • Gender: 54% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety28.2
Transport, Postal and Warehousing24.9
Health Care and Social Assistance21.7
Information Media and Telecommunications13.5
Other Industries11.7

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateRadio DespatchersAll Jobs Average
NSW23.131.6
VIC28.925.6
QLD25.220.0
SA5.47.0
WA11.110.8
TAS2.82.0
NT2.21.0
ACT1.41.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketRadio DespatchersAll Jobs AverageAll Jobs Average
15-190.4-5.05.0
20-246.6-9.39.3
25-3429.5-22.922.9
35-4425.2-22.022.0
45-5423.8-21.621.6
55-597.2-9.09.0
60-644.9-6.06.0
65 and Over2.5-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationRadio DespatchersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate2.6-10.110.1
Bachelor degree12.4-21.821.8
Advanced Diploma/Diploma16.0-11.611.6
Certificate III/IV27.0-21.121.1
Year 1224.8-18.118.1
Year 115.7-4.84.8
Year 10 and below11.5-12.512.5

You can work as a Radio Despatcher without formal qualifications. Some on the job training may be provided. An ambulance dispatcher will generally undertake a certificate III or IV within 12 months of starting work.

Checks, licences and tickets

You may need:

  • national police check
  • first aid certificate
  • medical test
  • Psychometric or aptitude tests
  • Australian citizenship or permanent residency

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Property Services VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Clerical and Administrative Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    76% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Computers and Electronics

    58% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Public Safety and Security

    56% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  4. English Language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Communications and Media

    54% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 27-4013.00 - Radio Operators.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact With Others

    99% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

  2. Telephone

    97% Important

    How often do you talk on the telephone?

  3. Being Exact or Accurate

    96% Important

    How important is being very exact or highly accurate?

  4. Indoors, Heat Controlled

    95% Important

    How often do you work indoors with access to heating or cooling?

  5. Work With Work Group or Team

    95% Important

    How important is it to work with others in a group or team?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 27-4013.00 - Radio Operators.

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