Sales Representatives (Personal and Household Goods) represent their company in selling consumer goods, such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, toiletries and groceries, to wholesale and retail establishments.
You can work as a Sales Representative (Personal and Household Goods) without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).
- Promotes and sells their company's products and services.
- Acquires and updates knowledge of employer's and competitors' goods and services, and market conditions.
- Uses directories and other sources to compile lists of prospective business clients.
- Visits clients and retail outlets to establish selling opportunities.
- Quotes prices and credit terms, records orders and arranges deliveries.
- Follows up clients and ensures satisfaction with goods and services and resolves any problems.
- Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management.
- Prepares sales reports.
- Maintains and submits records of business expenses incurred.
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