Sales Representatives (Personal and Household Goods) represent their company in selling consumer goods, such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, toiletries and groceries, to wholesale and retail establishments.

    You can work as a Sales Representative (Personal and Household Goods) without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

    Tasks

    • Promotes and sells their company's products and services.
    • Acquires and updates knowledge of employer's and competitors' goods and services, and market conditions.
    • Uses directories and other sources to compile lists of prospective business clients.
    • Visits clients and retail outlets to establish selling opportunities.
    • Quotes prices and credit terms, records orders and arranges deliveries.
    • Follows up clients and ensures satisfaction with goods and services and resolves any problems.
    • Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management.
    • Prepares sales reports.
    • Maintains and submits records of business expenses incurred.

    All Sales Representatives

    • $1,419 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment

    Sales Representatives (Personal and Household Goods)

    • 28,500 workers Employment Size
    • Lower skill Skill level rating
    • 82% Full-Time Full-Time Share
    • 44 hours Average full-time
    • 43 years Average age
    • 38% female Gender Share

    The number of people working as Sales Representatives (Personal and Household Goods) (in their main job) fell over 5 years:
    from 30,100 in 2011 to 28,500 in 2016.

    • Size: This is a large occupation.
    • Location: Sales Representatives (Personal and Household Goods) work in many regions of Australia.
    • Industries: Most work in Retail Trade; Wholesale Trade; and Manufacturing.
    • Full-time: Most work full-time (82%, much higher than the average of 66%).
    • Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 43 years (compared to the average of 40 years).
    • Gender: 38% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Retail Trade32.9
    Wholesale Trade30.5
    Manufacturing21.8
    Construction2.6
    Other Industries12.2

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateSales Representatives (Personal and Household Goods)All Jobs Average
    NSW32.031.6
    VIC29.025.6
    QLD19.020.0
    SA7.27.0
    WA9.710.8
    TAS1.82.0
    NT0.51.0
    ACT0.81.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketSales Representatives (Personal and Household Goods)All Jobs AverageAll Jobs Average
    15-191.0-5.05.0
    20-244.5-9.39.3
    25-3421.7-22.922.9
    35-4427.5-22.022.0
    45-5425.8-21.621.6
    55-599.3-9.09.0
    60-646.0-6.06.0
    65 and Over4.2-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationSales Representatives (Personal and Household Goods)All Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate3.9-10.110.1
    Bachelor degree16.3-21.821.8
    Advanced Diploma/Diploma12.9-11.611.6
    Certificate III/IV17.6-21.121.1
    Year 1228.2-18.118.1
    Year 117.0-4.84.8
    Year 10 and below14.1-12.512.5

    You can work as a Sales Representative (Personal and Household Goods) without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

    Checks, licences and tickets

    You may need:

    • driver's licence

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Property Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Sales Representatives who have good interpersonal and communication skills, can provide good customer service and are well presented.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Sales and Marketing

      74% Skill level

      Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

    2. Customer and Personal Service

      68% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Administration and Management

      53% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    4. English Language

      49% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    5. Clerical

      46% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Telephone

      99% Important

      How often do you talk on the telephone?

    2. Electronic Mail

      97% Important

      How often do you use electronic mail?

    3. Contact With Others

      96% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    4. Face-to-Face Discussions

      90% Important

      How often do you talk with people face-to-face?

    5. Structured versus Unstructured Work

      89% Important

      How much freedom do you have to decide on tasks, priorities, and goals?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.

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