Pharmacy Sales Assistants sell pharmaceutical goods, toiletries and related goods in retail pharmacies (Pharmacy Technicians are not included here, they are included in Medical Technicians).

    You can work as a Pharmacy Sales Assistant without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

    Tasks

    • accepting prescriptions for filling by Retail Pharmacists
    • determining customer requirements and advising customers on the selection, price and usage of non-prescription medicines
    • advising customers on the correct application and storage of medicines
    • selling goods such as non-prescription drugs, first aid supplies, toiletries and cosmetics
    • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
    • promoting goods and services that are for sale
    • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
    • stacking and displaying goods for sale, and wrapping and packing goods sold

    All Pharmacy Sales Assistants

    • $874 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment
    • 41,400 workers Employment Size
    • Entry level Skill level rating
    • 28% Full-Time Full-Time Share
    • 39 hours Average full-time
    • 26 years Average age
    • 90% female Gender Share

    The number of people working as Pharmacy Sales Assistants (in their main job) grew strongly over the past 5 years and is expected to stay about the same over the next 5 years:
    from 41,400 in 2018 to 42,400 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 36,000 job openings over 5 years (that's about 7,200 a year).

    • Size: This is a large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Pharmacy Sales Assistants work in many regions of Australia.
    • Industries: Most work in the Retail Trade industry.
    • Earnings: Full-time workers on an adult wage earn around $874 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Less than half work full-time (28%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 39 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 26 years (compared to the average of 40 years). Many workers are under 25 years of age (47%).
    • Gender: 90% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200833300
    200935600
    201034800
    201133700
    201232500
    201336700
    201443100
    201534200
    201640700
    201734000
    201841400
    202342400

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsPharmacy Sales AssistantsAll Jobs Average
    Full-Time Earnings8741460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Retail Trade95.9
    Health Care and Social Assistance1.7
    Wholesale Trade1.6
    Manufacturing0.2
    Other Industries0.6

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StatePharmacy Sales AssistantsAll Jobs Average
    NSW33.031.6
    VIC24.325.6
    QLD19.120.0
    SA7.97.0
    WA10.810.8
    TAS2.62.0
    NT0.61.0
    ACT1.71.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketPharmacy Sales AssistantsAll Jobs AverageAll Jobs Average
    15-1923.7-5.05.0
    20-2423.6-9.39.3
    25-3415.2-22.922.9
    35-4411.7-22.022.0
    45-5413.6-21.621.6
    55-596.0-9.09.0
    60-644.1-6.06.0
    65 and Over2.1-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationPharmacy Sales AssistantsAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate1.8-10.110.1
    Bachelor degree9.0-21.821.8
    Advanced Diploma/Diploma6.3-11.611.6
    Certificate III/IV15.1-21.121.1
    Year 1237.2-18.118.1
    Year 1110.1-4.84.8
    Year 10 and below20.5-12.512.5

    You can work as a Pharmacy Sales Assistant without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

    Checks, licences and tickets

    You may need:

    • national police check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Retail Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Pharmacy Sales Assistants who can communicate well with a variety of people, can provide good customer service and are well presented.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and personal service

      64% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Law and government

      44% Skill level

      How our laws and courts work. Government rules and regulations, and the political system.

    3. Clerical

      40% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    4. Computers and electronics

      36% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    5. English language

      36% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-9095.00 - Pharmacy Aides.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Indoors, heat controlled

      98% Important

      Work indoors with access to heating or cooling.

    2. Telephone

      98% Important

      Talk on the telephone.

    3. Spend time standing

      98% Important

      Spend time standing at work.

    4. Contact with people

      97% Important

      Have contact with people by telephone, face-to-face, or any other way.

    5. Teamwork

      93% Important

      Work with people in a group or team.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-9095.00 - Pharmacy Aides.

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