Service Station Attendants sell fuel, lubricants and other automotive accessories, and perform minor maintenance on motor vehicles at service stations.

Also known as: Driveway Attendant.

You can work as a Service Station Attendant without formal qualifications. Some on the job training may be provided.

Tasks

  • filling fuel tanks and containers to level specified by customer
  • checking and replenishing air pressure in vehicle tyres, and oil and other vehicle fluid levels
  • washing vehicle windscreens and windows
  • performing minor repair work to vehicles such as replacing tyres, light bulbs and windscreen wiper blades
  • maintaining and operating automatic car wash facilities
  • collecting payments from customers for purchases
  • cleaning petrol pumps and surrounding driveway, shop and facilities
  • undertaking stock control and preparing reports on fuel, oil, accessories and other items sold
  • replenishing stock of fast foods, newspapers, magazines and grocery items

All Service Station Attendants

  • $1,074 Weekly Pay
  • Moderate Future Growth
  • Higher Unemployment Unemployment
  • 18,200 workers Employment Size
  • Entry level Skill level rating
  • 30% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 32 years Average age
  • 47% female Gender Share

The number of people working as Service Station Attendants (in their main job) grew very strongly over the past 5 years and is expected to grow over the next 5 years:
from 18,200 in 2018 to 19,300 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 17,000 job openings over 5 years (that's about 3,400 a year).

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was above average in 2018.
  • Location: Service Station Attendants work in many regions of Australia.
  • Industries: Most work in the Retail Trade industry.
  • Earnings: Full-time workers on an adult wage earn around $1,074 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Less than half work full-time (30%, less than the average of 66%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 32 years (compared to the average of 40 years). Many workers are under 25 years of age (29%).
  • Gender: 47% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
20087200
20097700
20107700
20118800
20129900
201310500
201411300
20158500
201612000
201710800
201818200
202319300

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsService Station AttendantsAll Jobs Average
Full-Time Earnings10741460

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Retail Trade91.9
Wholesale Trade3.5
Transport, Postal and Warehousing1.2
Accommodation and Food Services0.8
Other Industries2.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateService Station AttendantsAll Jobs Average
NSW29.331.6
VIC20.925.6
QLD22.920.0
SA8.97.0
WA12.210.8
TAS3.52.0
NT1.11.0
ACT1.11.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketService Station AttendantsAll Jobs AverageAll Jobs Average
15-1910.4-5.05.0
20-2418.4-9.39.3
25-3428.3-22.922.9
35-4415.8-22.022.0
45-5413.9-21.621.6
55-596.0-9.09.0
60-644.4-6.06.0
65 and Over2.9-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationService Station AttendantsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate8.5-10.110.1
Bachelor degree12.4-21.821.8
Advanced Diploma/Diploma7.4-11.611.6
Certificate III/IV12.8-21.121.1
Year 1229.4-18.118.1
Year 117.9-4.84.8
Year 10 and below21.6-12.512.5

You can work as a Service Station Attendant without formal qualifications. Some on the job training may be provided.

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Service Station Attendants who are well presented and provide good customer service.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    71% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mechanical

    64% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  3. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Chemistry

    58% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  5. Administration and Management

    55% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6031.00 - Automotive and Watercraft Service Attendants.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Face-to-Face Discussions

    99% Important

    How often do you talk with people face-to-face?

  2. Telephone

    97% Important

    How often do you talk on the telephone?

  3. Wear Common Protective or Safety Equipment

    95% Important

    How often do you wear equipment like safety shoes, glasses, gloves, hard hats or life jackets?

  4. Spend Time Using Your Hands to Handle, Control, or Feel

    94% Important

    How much time do you spend using your hands to handle, control, or feel objects, tools or controls?

  5. Time Pressure

    92% Important

    How often does this job require the worker to meet strict deadlines?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6031.00 - Automotive and Watercraft Service Attendants.

go to top