Checkout Operators operate cash registers and receive payments for goods purchased by customers.

Specialisations: Service Station Console Operator.

You can work as a Checkout Operator without formal qualifications. Some on the job training may be provided. A course in retail services might be helpful.

Tasks

  • Scans, weighs and records prices of goods.
  • Receives and processes payments for goods and services by cash, cheques, gift vouchers, credit and debit cards and other payment types.
  • Issues sales dockets and gives change.
  • Maintains supplies of change, wrapping and other materials used at checkouts.
  • Counts and records money received and balances against register sales records.

More about Checkout Operators and Office Cashiers

All Checkout Operators and Office Cashiers

  • $900 Weekly Pay
  • Stable Future Growth
  • Average unemployment Unemployment

Checkout Operators

  • 95,100 workers Employment Size
  • Entry level Skill level rating
  • 13% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 21 years Average age
  • 75% female Gender Share

The number of people working as Checkout Operators (in their main job) fell over 5 years:
from 106,200 in 2011 to 95,100 in 2016.

  • Size: This is a very large occupation.
  • Location: Checkout Operators work in many regions of Australia.
  • Industries: Most work in Retail Trade; Accommodation and Food Services; and Wholesale Trade.
  • Full-time: Less than half work full-time (13%, less than the average of 66%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 40 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 21 years (compared to the average of 40 years). Many workers are under 25 years of age (60%).
  • Gender: 75% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Retail Trade82.6
Accommodation and Food Services11.7
Wholesale Trade1.5
Public Administration and Safety0.9
Other Industries3.3

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateCheckout OperatorsAll Jobs Average
NSW27.531.6
VIC25.925.6
QLD21.120.0
SA8.77.0
WA12.410.8
TAS2.22.0
NT0.81.0
ACT1.51.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketCheckout OperatorsAll Jobs AverageAll Jobs Average
15-1941.0-5.05.0
20-2419.1-9.39.3
25-3413.5-22.922.9
35-448.2-22.022.0
45-549.3-21.621.6
55-594.5-9.09.0
60-643.0-6.06.0
65 and Over1.4-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationCheckout OperatorsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate2.3-10.110.1
Bachelor degree6.9-21.821.8
Advanced Diploma/Diploma4.9-11.611.6
Certificate III/IV8.5-21.121.1
Year 1236.1-18.118.1
Year 1114.1-4.84.8
Year 10 and below27.2-12.512.5

You can work as a Checkout Operator without formal qualifications. Some on the job training may be provided. A course in retail services might be helpful.

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Retail Services VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Checkout Operators and Office Cashiers who interact well with others, provide good customer service and are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    57% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mathematics

    48% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  3. English Language

    38% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Sales and Marketing

    38% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  5. Computers and Electronics

    34% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact With Others

    95% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

  2. Spend Time Standing

    94% Important

    How much time do you spend standing?

  3. Deal With External Customers

    93% Important

    How important is it to work with customers or the public?

  4. Telephone

    91% Important

    How often do you talk on the telephone?

  5. Indoors, Heat Controlled

    89% Important

    How often do you work indoors with access to heating or cooling?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.

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