Office Cashiers receive payments from customers, issue receipts, return change due, and meet the public and explain charging and billing policies.

    You can work as a Cashier without formal qualifications. Some on the job training may be provided. A course in retail services might be helpful.

    Tasks

    • Scans, weighs and records prices of goods.
    • Receives and processes payments for goods and services by cash, cheques, gift vouchers, credit and debit cards and other payment types.
    • Issues sales dockets and gives change.
    • Maintains supplies of change, wrapping and other materials used.
    • Counts and records money received and balances against register sales records, and prepares money for deposit in financial institutions.
    • Records and balances petty cash disbursements.
    • Operates a computer terminal to administer the store's financial transaction system.
    • Cashes authorised cheques.

    More about Checkout Operators and Office Cashiers

    All Checkout Operators and Office Cashiers

    • $900 Weekly Pay
    • Stable Future Growth
    • Average unemployment Unemployment

    Cashiers

    • 7,600 workers Employment Size
    • Entry level Skill level rating
    • 21% Full-Time Full-Time Share
    • 41 hours Average full-time
    • 25 years Average age
    • 78% female Gender Share

    The number of people working as Cashiers (in their main job) grew very strongly over 5 years:
    from 4,700 in 2011 to 7,600 in 2016.

    • Size: This is a small occupation.
    • Location: Cashiers work in many regions of Australia.
    • Industries: Most work in Retail Trade; Accommodation and Food Services; and Arts and Recreation Services.
    • Full-time: Less than half work full-time (21%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 25 years (compared to the average of 40 years). Many workers are under 25 years of age (48%).
    • Gender: 78% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Retail Trade48.1
    Accommodation and Food Services29.1
    Arts and Recreation Services7.6
    Public Administration and Safety2.1
    Other Industries13.1

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateCashiersAll Jobs Average
    NSW30.731.6
    VIC27.025.6
    QLD20.420.0
    SA4.27.0
    WA13.910.8
    TAS1.52.0
    NT0.91.0
    ACT1.41.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketCashiersAll Jobs AverageAll Jobs Average
    15-1926.1-5.05.0
    20-2421.9-9.39.3
    25-3420.7-22.922.9
    35-4411.0-22.022.0
    45-5410.2-21.621.6
    55-594.2-9.09.0
    60-643.4-6.06.0
    65 and Over2.5-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationCashiersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate4.3-10.110.1
    Bachelor degree12.4-21.821.8
    Advanced Diploma/Diploma7.5-11.611.6
    Certificate III/IV7.9-21.121.1
    Year 1237.3-18.118.1
    Year 1110.5-4.84.8
    Year 10 and below20.1-12.512.5

    You can work as a Cashier without formal qualifications. Some on the job training may be provided. A course in retail services might be helpful.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Retail Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Checkout Operators and Office Cashiers who interact well with others, provide good customer service and are reliable.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and personal service

      57% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Mathematics

      48% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    3. English language

      38% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Sales and marketing

      38% Skill level

      Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

    5. Computers and electronics

      34% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact with people

      95% Important

      Have contact with people by telephone, face-to-face, or any other way.

    2. Spend time standing

      94% Important

      Spend time standing at work.

    3. Contact with the public

      93% Important

      Work with customers or the public.

    4. Telephone

      91% Important

      Talk on the telephone.

    5. Indoors, heat controlled

      89% Important

      Work indoors with access to heating or cooling.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.

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