This group includes Sales Support Workers not covered elsewhere.

Specialisations: Mystery Shopper, Personal Shopper.

You can work as an Other Sales Support Worker without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

Tasks

  • no tasks are available for this occupation

All Other Sales Support Workers

  • $1,510 Weekly Pay
  • Strong Future Growth
  • Lower unemployment Unemployment
  • 3,800 workers Employment Size
  • Entry level Skill level rating
  • 31% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 35 years Average age
  • 66% female Gender Share

The number of people working as Other Sales Support Workers (in their main job) grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years:
from 3,800 in 2018 to 4,200 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 2,000 job openings over 5 years (that's about 400 a year).

  • Size: This is a very small occupation.
  • Unemployment: Unemployment was below average in 2018.
  • Location: Other Sales Support Workers work in many regions of Australia.
  • Industries: Most work in Retail Trade; Professional, Scientific and Technical Services; and Wholesale Trade.
  • Earnings: Full-time workers on an adult wage earn around $1,510 per week (similar to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Less than half work full-time (31%, less than the average of 66%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 35 years (compared to the average of 40 years). Many workers are under 25 years of age (26%).
  • Gender: 66% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
20082800
20092500
20102900
20112600
20122400
20132400
20142300
20152500
20164000
20173100
20183800
20234200

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsOther Sales Support WorkersAll Jobs Average
Full-Time Earnings15101460

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Retail Trade58.6
Professional, Scientific and Technical Services12.4
Wholesale Trade8.5
Manufacturing4.6
Other Industries15.9

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateOther Sales Support WorkersAll Jobs Average
NSW33.531.6
VIC23.625.6
QLD20.720.0
SA7.87.0
WA10.910.8
TAS1.52.0
NT0.71.0
ACT1.31.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketOther Sales Support WorkersAll Jobs AverageAll Jobs Average
15-196.4-5.05.0
20-2419.3-9.39.3
25-3422.5-22.922.9
35-4418.6-22.022.0
45-5418.5-21.621.6
55-596.4-9.09.0
60-644.5-6.06.0
65 and Over3.8-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationOther Sales Support WorkersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate5.4-10.110.1
Bachelor degree16.3-21.821.8
Advanced Diploma/Diploma11.4-11.611.6
Certificate III/IV14.8-21.121.1
Year 1232.0-18.118.1
Year 116.1-4.84.8
Year 10 and below14.1-12.512.5

You can work as an Other Sales Support Worker without formal qualifications. Some on the job training may be provided. Training may also be available through VET (Vocational Education and Training).

Checks, licences and tickets

You may need:

  • driver's licence

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Retail Services VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Other Sales Support Workers who interact well with others, provide good customer service and who are reliable.

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