ICT Business Analysts identify and communicate with users to formulate and produce requirements specifications to create system and software solutions.

Specialisations: Business Systems Analyst.

You can work as an ICT Business Analyst without formal qualifications if you are able to demonstrate your technical competency to employers. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers. However, most workers do hold a VET or university qualification.

Tasks

  • Identifies, investigates, and analyses business processes, procedures and work practices.
  • Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour.
  • Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.
  • Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system.
  • Creates user and trainer documentation, and conducts formal training classes.
  • Develops functional specifications for use by system developers.
  • Uses data and process modelling techniques to create clear system specifications for the design and development of system software.
  • Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.

More about ICT Business and Systems Analysts

All ICT Business and Systems Analysts

  • $2,274 Weekly Pay
  • Strong Future Growth
  • Lower unemployment Unemployment

ICT Business Analysts

  • 13,500 workers Employment Size
  • Very high skill Skill level rating
  • 90% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 40 years Average age
  • 31% female Gender Share

The number of people working as ICT Business Analysts (in their main job) grew very strongly over 5 years:
from 10,700 in 2011 to 13,500 in 2016.

  • Size: This is a medium sized occupation.
  • Location: ICT Business Analysts work in many parts of Australia. Victoria has a large share of workers.
  • Industries: Most work in Professional, Scientific and Technical Services; Financial and Insurance Services; and Public Administration and Safety.
  • Full-time: Most work full-time (90%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 40 years (compared to the average of 40 years).
  • Gender: 31% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services41.7
Financial and Insurance Services14.9
Public Administration and Safety9.8
Information Media and Telecommunications7.3
Other Industries26.3

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateICT Business AnalystsAll Jobs Average
NSW36.031.6
VIC34.625.6
QLD13.120.0
SA3.67.0
WA6.010.8
TAS0.62.0
NT0.21.0
ACT5.91.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketICT Business AnalystsAll Jobs AverageAll Jobs Average
15-190.1-5.05.0
20-242.1-9.39.3
25-3426.0-22.922.9
35-4437.2-22.022.0
45-5424.0-21.621.6
55-596.7-9.09.0
60-642.6-6.06.0
65 and Over1.1-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationICT Business AnalystsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate27.9-10.110.1
Bachelor degree48.5-21.821.8
Advanced Diploma/Diploma8.8-11.611.6
Certificate III/IV3.2-21.121.1
Year 129.7-18.118.1
Year 110.8-4.84.8
Year 10 and below1.1-12.512.5

You can work as an ICT Business Analyst without formal qualifications if you are able to demonstrate your technical competency to employers. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers. However, most workers do hold a VET or university qualification.

Membership with information technology associations or peak bodies may be useful.

Checks, licences and tickets

You may need:

  • additional IT certifications offered by peak bodies, industry associations and vendors

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Information and Communications Technology VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for ICT Business and Systems Analysts who can communicate clearly, work well in a team and have strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    83% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. English language

    65% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Mathematics

    63% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Customer and personal service

    58% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    56% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1121.00 - Computer Systems Analysts.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  3. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Spend time sitting

    88% Important

    Spend time sitting at work.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1121.00 - Computer Systems Analysts.

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