Disabilities Services Officers work in a range of service units which provide education and community access to people with intellectual, physical, social and emotional disabilities.

    You usually need a formal qualification in disability to work as a Disabilities Services Officer. VET (Vocational Education and Training) and university are both common study pathways for Disabilities Services Officers.

    Tasks

    • Supports families and provides education and care for disabled persons in adult service units, group housing and government institutions.
    • Assesses clients' needs and plans, develops and implements educational, training and support programs.
    • Interviews clients and assesses the nature and extent of difficulties.
    • Monitors and reports on the progress of clients.

    All Welfare Support Workers

    • $1,328 Weekly Pay
    • Strong Future Growth
    • Lower unemployment Unemployment

    Disabilities Services Officers

    • 6,500 workers Employment Size
    • High skill Skill level rating
    • 66% Full-Time Full-Time Share
    • 41 hours Average full-time
    • 45 years Average age
    • 74% female Gender Share

    The number of people working as Disabilities Services Officers (in their main job) fell over 5 years:
    from 7,500 in 2011 to 6,500 in 2016.

    • Size: This is a small occupation.
    • Location: Disabilities Services Officers work in many regions of Australia.
    • Industries: Most work in Health Care and Social Assistance; Administrative and Support Services; and Public Administration and Safety.
    • Full-time: Many work full-time (66%, similar to the average of 66%).
    • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 45 years (compared to the average of 40 years). Many workers are 45 years or older (52%).
    • Gender: 74% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance58.1
    Administrative and Support Services18.3
    Public Administration and Safety10.9
    Education and Training7.3
    Other Industries5.4

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateDisabilities Services OfficersAll Jobs Average
    NSW28.931.6
    VIC29.725.6
    QLD12.020.0
    SA10.27.0
    WA16.010.8
    TAS1.52.0
    NT0.41.0
    ACT1.31.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketDisabilities Services OfficersAll Jobs AverageAll Jobs Average
    15-190.3-5.05.0
    20-245.0-9.39.3
    25-3420.5-22.922.9
    35-4422.2-22.022.0
    45-5426.4-21.621.6
    55-5912.6-9.09.0
    60-648.7-6.06.0
    65 and Over4.3-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationDisabilities Services OfficersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate11.7-10.110.1
    Bachelor degree26.8-21.821.8
    Advanced Diploma/Diploma23.3-11.611.6
    Certificate III/IV24.5-21.121.1
    Year 128.0-18.118.1
    Year 111.8-4.84.8
    Year 10 and below3.9-12.512.5

    You usually need a formal qualification in disability to work as a Disabilities Services Officer. VET (Vocational Education and Training) and university are both common study pathways for Disabilities Services Officers.

    Membership with the Australian Community Workers Association may be useful.

    Checks, licences and tickets

    You may need:

    • national police check
    • working with children check

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Community Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Welfare Support Workers who are caring, compassionate and empathetic, and can communicate well with others.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Therapy and counselling

      98% Skill level

      Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

    2. Psychology

      93% Skill level

      Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

    3. Customer and personal service

      87% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    4. English language

      74% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    5. Education and training

      72% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1022.00 - Healthcare Social Workers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Face-to-face discussions

      100% Important

      Talk with people face-to-face.

    2. Electronic mail

      99% Important

      Use electronic mail.

    3. Telephone

      99% Important

      Talk on the telephone.

    4. Contact with people

      94% Important

      Have contact with people by telephone, face-to-face, or any other way.

    5. Teamwork

      93% Important

      Work with people in a group or team.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1022.00 - Healthcare Social Workers.

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