Other Clerical and Office Support Workers includes occupations such as Classified Advertising Clerks, Meter Readers and Parking Inspectors.

    You can work as an Other Clerical or Office Support Worker without formal qualifications. Some on the job training may be provided. Training is also available through VET (Vocational Education and Training).

    Tasks

    • receives and records advertising copy for publication and broadcasting
    • reads electric, gas or water meters, records usage, inspects meters and connections for defects and damage, and reports irregularities
    • patrols assigned areas and issues parking infringement notices to owners of vehicles that are illegally parked

    More about Other Clerical and Office Support Workers

    All Other Clerical and Office Support Workers

    All Other Clerical and Office Support Workers

    • $1,165 Weekly Pay
    • Stable Future Growth
    • Higher Unemployment Unemployment
    • 7,700 workers Employment Size
    • Entry level Skill level rating
    • 48% Full-Time Full-Time Share
    • 41 hours Average full-time
    • 44 years Average age
    • 57% female Gender Share

    The number of people working as Other Clerical and Office Support Workers (in their main job) fell over the past 5 years and is expected to stay about the same over the next 5 years:
    from 7,700 in 2018 to 7,900 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 5,000 job openings over 5 years (that's about 1,000 a year).

    • Size: This is a small occupation.
    • Unemployment: Unemployment was above average in 2018.
    • Location: Other Clerical and Office Support Workers work in many regions of Australia.
    • Industries: Most work in Professional, Scientific and Technical Services; Public Administration and Safety; and Administrative and Support Services.
    • Earnings: Full-time workers on an adult wage earn around $1,165 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Around half work full-time (48%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 44 years (compared to the average of 40 years).
    • Gender: 57% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200810300
    20099600
    20109700
    201112100
    20126500
    20138100
    20147200
    20156500
    20168200
    20178900
    20187700
    20237900

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsOther Clerical and Office Support WorkersAll Jobs Average
    Full-Time Earnings11651460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Professional, Scientific and Technical Services35.7
    Public Administration and Safety19.4
    Administrative and Support Services12.5
    Retail Trade11.0
    Other Industries21.4

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateOther Clerical and Office Support WorkersAll Jobs Average
    NSW29.731.6
    VIC23.725.6
    QLD20.220.0
    SA8.67.0
    WA11.010.8
    TAS3.62.0
    NT1.61.0
    ACT1.51.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketOther Clerical and Office Support WorkersAll Jobs AverageAll Jobs Average
    15-198.5-5.05.0
    20-2410.6-9.39.3
    25-3415.2-22.922.9
    35-4415.8-22.022.0
    45-5419.6-21.621.6
    55-5911.0-9.09.0
    60-6410.4-6.06.0
    65 and Over9.0-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationOther Clerical and Office Support WorkersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate6.3-10.110.1
    Bachelor degree15.1-21.821.8
    Advanced Diploma/Diploma11.3-11.611.6
    Certificate III/IV18.9-21.121.1
    Year 1226.5-18.118.1
    Year 117.5-4.84.8
    Year 10 and below14.5-12.512.5

    You can work as an Other Clerical or Office Support Worker without formal qualifications. Some on the job training may be provided. Training is also available through VET (Vocational Education and Training).

    Checks, licences and tickets

    You may need:

    • driver's licence

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Public Sector VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Clerical and Office Support Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Clerical

      86% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    2. Customer and personal service

      62% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. English language

      52% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Computers and electronics

      47% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    5. Mathematics

      40% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Electronic mail

      96% Important

      Use electronic mail.

    2. Telephone

      96% Important

      Talk on the telephone.

    3. Contact with people

      94% Important

      Have contact with people by telephone, face-to-face, or any other way.

    4. Spend time sitting

      90% Important

      Spend time sitting at work.

    5. Unstructured work

      90% Important

      Have freedom to decide on tasks, priorities, and goals.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

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