Transport and Despatch Clerks verify and maintain records of incoming and outgoing goods, prepare goods for despatch, arrange clearance and collection of imported cargo from customs and bond stores, and arrange shipment of cargo for export.
A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in this job. Around one in three workers have a Certificate III or higher Vocational Education and Training (VET) qualification. Even with a qualification, sometimes experience or on-the-job training is necessary
- identifying items and containers of incoming and outgoing shipments and verifying them against consignment records
- ensuring outgoing shipments are in good condition and meet specifications
- arranging internal distribution of goods received
- organising the despatch of goods with completed documentation
- maintaining prescribed records of goods received and despatched
- examining shipping documents and verifying cargo to be released
- recording customs clearance requirements and authorising collection of cargo
- calculating storage and clearance charges and billing customers
- receiving details of outgoing cargo, and arranging bookings of freight space and collection of goods from customers
- providing information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods
- Despatching and Receiving Clerk
- Import-Export Clerk
Despatching and Receiving Clerk (also called Despatch Clerk or Freight Clerk)
Verifies and maintains records of incoming and outgoing goods in a warehouse or distribution centre and prepares goods for despatch.
Specialisations: Aircraft Load Controller, Shipping and Receiving Clerk, Truck Despatcher
Import-Export Clerk (also called Customs Broker)
Arranges the clearance and collection of imported cargo from customs and bond stores, and the shipment of cargo for export.
Specialisations: Bond Clerk, Customs Agent, Wharf Tally Clerk