Storepersons receive, handle and despatch goods in stores and warehouses.

A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in this job. Around one in three workers have Year 12 as their highest level of education. Even with a qualification, sometimes experience or on-the-job training is necessary. Additional tickets may also be needed to work in this job.

Tasks

  • receiving incoming goods, checking for damage and for discrepancies between goods and invoices
  • unloading vehicles, opening packages and removing contents
  • operating computers to obtain details of location and quantity of items in stock
  • labelling goods with details of storage location
  • packing and weighing goods and sealing boxes
  • operating machines to lift, place and remove goods on high levels
  • operating specialised equipment, such as manually and electronically guided order pickers, and checking goods off picking list
  • assisting with regular stocktakes
  • may use materials handling equipment, such as hydraulic pallet lifters and hand trucks, to move goods

Job Titles

  • Storeperson
  • Storeperson (also called Stores Assistant or Warehouse Assistant)

    Specialisations: Chiller Hand, Manufacturing Storeperson, Operator Supply (Army), Order Picker/Assembler, Stores Despatch Hand, Stores Naval (Navy)

Fast Facts

  • $927 Weekly Pay
  • 131,600 workers Employment Size
  • Stable Future Growth
  • Lower skill Skill level rating
  • Higher unemployment Unemployment
  • 77.5% Full-Time Full-Time Share
  • 37.2 hours Average full-time
  • 38 years Average age
  • 20.3% female Gender Share

The number of Storepersons grew strongly over the past 5 years and is expected to stay about the same over the next 5 years:
from 131,600 in 2018 to 133,400 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 96,000 job openings over 5 years (that's about 19,200 a year).

  • Size: This is a very large occupation.
  • Unemployment: Unemployment was above average in 2017.
  • Location: Storepersons work in most regions of Australia.
  • Industries: Most work in Transport, Postal and Warehousing; Wholesale Trade; and Retail Trade.
  • Earnings: Full-time workers earn around $927 per week (lower than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (77.5%, higher than the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 37.2 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 38 years (compared to the all jobs average of 40 years).
  • Gender: 20.3% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
2008114500
2009105500
2010103600
2011111500
2012113400
2013121300
2014123100
2015127700
2016121300
2017119700
2018131600
2023133400

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsStorepersonsAll Jobs Average
Full-Time Earnings9271230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Transport, Postal and Warehousing25.7
Wholesale Trade22.0
Retail Trade21.4
Manufacturing15.3
Other Industries15.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateStorepersonsAll Jobs Average
NSW35.731.6
VIC26.226.2
QLD18.319.7
SA5.76.7
WA11.310.8
TAS1.32.0
NT1.01.1
ACT0.51.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketStorepersonsAll Jobs AverageAll Jobs Average
15-195.8-5.25.2
20-2415.7-9.99.9
25-3421.2-23.623.6
35-4421.4-21.721.7
45-5418.6-20.820.8
55-599.6-8.88.8
60-644.9-6.06.0
65 and Over2.8-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationStorepersonsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate1.4-8.68.6
Bachelor degree7.4-17.917.9
Advanced Diploma/Diploma7.3-10.110.1
Certificate III/IV23.5-18.918.9
Year 1229.4-18.718.7
Years 11 & 1023.9-17.717.7
Below Year 107.2-8.18.1

A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in this job.
Around one in three workers have Year 12 as their highest level of education. Even with a qualification, sometimes experience or on-the-job training is necessary. Additional tickets may also be needed to work in this job.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Retail Services VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Storepersons who are hardworking, with a strong work ethic and are trustworthy, responsible and reliable.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    60% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English Language

    57% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Production and Processing

    55% Important

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  4. Computers and Electronics

    49% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Clerical

    45% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.03 - Stock Clerks- Stockroom, Warehouse, or Storage Yard.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and Moving Objects

    86% Important

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  2. Performing General Physical Activities

    86% Important

    Doing things that use of your arms and legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

  3. Getting Information

    79% Important

    Looking for, getting and understanding different kinds of information.

  4. Communicating with Supervisors, Peers, or Staff

    77% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  5. Building Good Relationships

    63% Important

    Building and keeping constructive and cooperative working relationships with others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.03 - Stock Clerks- Stockroom, Warehouse, or Storage Yard.

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