Storepersons receive, handle and despatch goods in stores and warehouses.

Also known as: Stores Assistant or Warehouse Assistant.

Specialisations: Chiller Hand, Manufacturing Storeperson, Operator Supply (Army), Order Picker/Assembler, Stores Despatch Hand, Stores Naval (Navy).

You can work as a Storeperson without formal qualifications. Some on the job training may be provided. Training is available through VET (Vocational Education and Training).

Tasks

  • receiving incoming goods, checking for damage and for discrepancies between goods and invoices
  • unloading vehicles, opening packages and removing contents
  • operating computers to obtain details of location and quantity of items in stock
  • labelling goods with details of storage location
  • packing and weighing goods and sealing boxes
  • operating machines to lift, place and remove goods on high levels
  • operating specialised equipment, such as manually and electronically guided order pickers, and checking goods off picking list
  • assisting with regular stocktakes
  • may use materials handling equipment, such as hydraulic pallet lifters and hand trucks, to move goods

All Storepersons

  • $1,052 Weekly Pay
  • Stable Future Growth
  • Average unemployment Unemployment
  • 131,600 workers Employment Size
  • Lower skill Skill level rating
  • 73% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 38 years Average age
  • 21% female Gender Share

The number of people working as Storepersons (in their main job) grew strongly over the past 5 years and is expected to stay about the same over the next 5 years:
from 131,600 in 2018 to 133,400 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 96,000 job openings over 5 years (that's about 19,200 a year).

  • Size: This is a very large occupation.
  • Unemployment: Unemployment was average in 2018.
  • Location: Storepersons work in many regions of Australia.
  • Industries: Most work in Retail Trade; Transport, Postal and Warehousing; and Wholesale Trade.
  • Earnings: Full-time workers on an adult wage earn around $1,052 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (73%, higher than the average of 66%).
  • Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 38 years (compared to the average of 40 years).
  • Gender: 21% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
2008114500
2009105500
2010103600
2011111500
2012113400
2013121300
2014123100
2015127700
2016121300
2017119700
2018131600
2023133400

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsStorepersonsAll Jobs Average
Full-Time Earnings10521460

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Retail Trade25.7
Transport, Postal and Warehousing20.2
Wholesale Trade19.6
Manufacturing14.7
Other Industries19.8

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateStorepersonsAll Jobs Average
NSW32.531.6
VIC28.325.6
QLD19.520.0
SA6.77.0
WA10.310.8
TAS1.52.0
NT0.81.0
ACT0.51.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketStorepersonsAll Jobs AverageAll Jobs Average
15-194.9-5.05.0
20-2413.4-9.39.3
25-3423.7-22.922.9
35-4420.6-22.022.0
45-5420.8-21.621.6
55-598.7-9.09.0
60-645.5-6.06.0
65 and Over2.4-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationStorepersonsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate2.0-10.110.1
Bachelor degree6.8-21.821.8
Advanced Diploma/Diploma6.8-11.611.6
Certificate III/IV19.4-21.121.1
Year 1231.6-18.118.1
Year 119.2-4.84.8
Year 10 and below24.2-12.512.5

You can work as a Storeperson without formal qualifications. Some on the job training may be provided. Training is available through VET (Vocational Education and Training).

Checks, licences and tickets

You may need:

  • high risk work licence
  • forklift licence
  • driver's licence
  • Psychometric or aptitude tests

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Retail Services VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

The course listings on this page are provided by Good Education Group.

Employers look for Storepersons who are hardworking, with a strong work ethic and are trustworthy, responsible and reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. English language

    43% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Production and processing

    35% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  3. Customer and personal service

    34% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Computers and electronics

    29% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Mathematics

    24% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.03 - Stock Clerks- Stockroom, Warehouse, or Storage Yard.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Face-to-face discussions

    99% Important

    Talk with people face-to-face.

  2. Being exact or accurate

    91% Important

    Be very exact or highly accurate.

  3. Spend time standing

    83% Important

    Spend time standing at work.

  4. Using your hands to handle, control, or feel

    82% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  5. Contact with people

    81% Important

    Have contact with people by telephone, face-to-face, or any other way.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.03 - Stock Clerks- Stockroom, Warehouse, or Storage Yard.

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