Other Personal Service Workers includes occupations such as Civil Celebrants, Hair or Beauty Salon Assistants, Body Artists, First Aid Trainers and Religious Assistants.

    You can work as an Other Personal Service Worker without formal qualifications, however, they may be useful.

    Tasks

    • conducts civil marriage ceremonies, funerals, commitment ceremonies, namings and other ceremonies, and maintains appropriate records
    • assists hairdressers or beauty therapists by performing routine tasks in a hairdressing or beauty salon

    All Other Personal Service Workers

    • $1,163 Weekly Pay
    • Very strong Future Growth
    • Higher Unemployment Unemployment
    • 15,900 workers Employment Size
    • Lower skill Skill level rating
    • 34% Full-Time Full-Time Share
    • 45 hours Average full-time
    • 42 years Average age
    • 67% female Gender Share

    The number of people working as Other Personal Service Workers (in their main job) grew very strongly over the past 5 years and is expected to grow very strongly over the next 5 years:
    from 15,900 in 2018 to 19,100 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 11,000 job openings over 5 years (that's about 2,200 a year).

    • Size: This is a medium sized occupation.
    • Unemployment: Unemployment was above average in 2018.
    • Location: Other Personal Service Workers work in many regions of Australia.
    • Industries: Most work in Other Services; Health Care and Social Assistance; and Education and Training.
    • Earnings: Full-time workers on an adult wage earn around $1,163 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Less than half work full-time (34%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 45 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 42 years (compared to the average of 40 years).
    • Gender: 67% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200810500
    20099600
    201012200
    201111900
    201211300
    201313300
    201414900
    201513900
    201613500
    201712800
    201815900
    202319100

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsOther Personal Service WorkersAll Jobs Average
    Full-Time Earnings11631460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Other Services51.3
    Health Care and Social Assistance18.4
    Education and Training12.5
    Arts and Recreation Services4.2
    Other Industries13.6

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateOther Personal Service WorkersAll Jobs Average
    NSW29.831.6
    VIC27.325.6
    QLD21.420.0
    SA6.77.0
    WA10.310.8
    TAS2.02.0
    NT0.51.0
    ACT1.91.9

    Age Profile

    Age Profile (% Share)

    Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketOther Personal Service WorkersAll Jobs AverageAll Jobs Average
    15-196.9-5.05.0
    20-2412.2-9.39.3
    25-3419.1-22.922.9
    35-4416.9-22.022.0
    45-5418.7-21.621.6
    55-599.8-9.09.0
    60-648.0-6.06.0
    65 and Over8.4-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationOther Personal Service WorkersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate7.9-10.110.1
    Bachelor degree18.4-21.821.8
    Advanced Diploma/Diploma15.0-11.611.6
    Certificate III/IV17.1-21.121.1
    Year 1221.6-18.118.1
    Year 115.8-4.84.8
    Year 10 and below14.3-12.512.5

    You can work as an Other Personal Service Worker without formal qualifications, however, they may be useful.

    Registration with the relevant state or territory board may be needed to work as an Other Personal Service Worker.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Hairdressing and Beauty, Funeral Services, Public Sector, Health Industry, Community Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Personal Service Workers who are caring and compassionate, who can communicate clearly and are trustworthy.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      67% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Administration and Management

      58% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    3. Education and Training

      53% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    4. Personnel and Human Resources

      51% Skill level

      Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

    5. Clerical

      50% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1021.00 - First-Line Supervisors of Personal Service Workers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact With Others

      99% Important

      How much do you have contact with people (face-to-face, by telephone, or any other way)?

    2. Indoors, Heat Controlled

      96% Important

      How often do you work indoors with access to heating or cooling?

    3. Telephone

      94% Important

      How often do you talk on the telephone?

    4. Work With Work Group or Team

      93% Important

      How important is it to work with others in a group or team?

    5. Face-to-Face Discussions

      93% Important

      How often do you talk with people face-to-face?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1021.00 - First-Line Supervisors of Personal Service Workers.

    go to top