ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All Bar Attendants and Baristas

  • $1,154 Weekly Pay
  • Strong Future Growth

Baristas

  • 37,200 workers Employment Size
  • Lower skill Skill level rating
  • 31% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 24 years Average age
  • 68% female Gender Share

Baristas prepare and serve espresso coffee and other hot beverages to patrons in cafes, coffee shops, restaurants or dining establishments.

You can work as a Barista without formal qualifications. Some on the job training may be provided. A certificate III in hospitality might be helpful.

Tasks
  • Prepares, serves and sells a variety of coffee beverages such as lattes, cappuccinos and other espresso-based beverages.
  • Cleans and maintains bar service area, coffee-making area and espresso machine.
  • Collects payment for sales and operates cash registers.
  • Promotes services and products.
  • Sells light snacks.
  • Selects and grinds coffee.

Prospects

Pathways

You can work as a Barista without formal qualifications. Some on the job training may be provided. A certificate III in hospitality might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Skills & Knowledge

Employers look for Bar Attendants and Baristas with good interpersonal skill, are well presented and provide good customer service.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    50% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    40% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Food production

    37% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  4. English language

    33% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Administration and management

    33% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Computers and electronics

    31% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Mathematics

    27% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  8. Personnel and human resources

    25% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  9. Education and training

    25% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Chemistry

    23% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  12. Public safety and security

    18% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Economics and accounting

    18% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Production and processing

    18% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Clerical

    17% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  16. Mechanical

    16% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Transportation

    15% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Foreign language

    13% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Telecommunications

    13% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Law and government

    10% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

Skills

Skills can be improved through training or experience.

  1. Serving others

    41% Skill level

    Looking for ways to help people.

  2. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  3. Critical thinking

    39% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Reading comprehension

    39% Skill level

    Reading work related information.

  5. Active listening

    37% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Speaking

    37% Skill level

    Talking to others.

  7. Social perceptiveness

    37% Skill level

    Understanding why people react the way they do.

  8. Active learning

    37% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Monitoring

    36% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  10. Persuasion

    36% Skill level

    Talking people into changing their minds or their behaviour.

  11. Instructing

    36% Skill level

    Teaching people how to do something.

  12. Negotiation

    36% Skill level

    Bringing people together and trying to sort out their differences.

  13. Operation monitoring

    34% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  14. Time management

    34% Skill level

    Managing your own and other peoples' time to get work done.

  15. Writing

    34% Skill level

    Writing things for co-workers or customers.

  16. Operation and control

    32% Skill level

    Controlling equipment or systems.

  17. Complex problem solving

    32% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  19. Learning strategies

    29% Skill level

    Figuring out the best way to teach or learn something new.

  20. Quality control analysis

    27% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    50% Skill level

    Communicate by speaking.

  2. Oral comprehension

    46% Skill level

    Listen to and understand what people say.

  3. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  4. Speech clarity

    45% Skill level

    Speak clearly so others can understand you.

  5. Finger dexterity

    45% Skill level

    Put together small parts with your fingers.

  6. Written comprehension

    45% Skill level

    Read and understand written information.

  7. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  8. Trunk strength

    43% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  9. Arm-hand steadiness

    41% Skill level

    Keep your hand or arm steady.

  10. Extent flexibility

    41% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  11. Manual dexterity

    41% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  12. Categorising

    39% Skill level

    Come up with different ways of grouping things.

  13. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  15. Control precision

    37% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  16. Deductive reasoning

    37% Skill level

    Use general rules to find answers or solve problems logically.

  17. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Multitasking

    36% Skill level

    Do two or more things at the same time.

  19. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

  20. Hearing sensitivity

    30% Skill level

    Tell the difference between sounds.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  2. Handling and moving objects

    65% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  3. Working with the public

    63% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Looking for changes over time

    54% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  5. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Planning and prioritising work

    52% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Controlling equipment or machines

    51% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  8. Doing physically active work

    48% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Communicating with the public

    48% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Negotiating and resolving conflicts

    47% Skill level

    Handling complaints and disagreements, and negotiating with people.

  11. Training and teaching others

    43% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  12. Influencing people

    43% Skill level

    Convincing people to buy something or to change their minds or actions.

  13. Researching and investigating

    41% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Managing payments and orders

    40% Skill level

    Monitoring and controlling resources and the spending of money.

  15. Monitoring people, processes and things

    40% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Making decisions and solving problems

    38% Skill level

    Using information to work out the best solution and solve problems.

  17. Assessing and evaluating things

    36% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Checking for errors or defects

    36% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  19. Estimating amounts, costs and resources

    34% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  20. Guiding and directing staff

    32% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3022.01 - Baristas.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Spend time standing

    96% Important

    Spend time standing at work.

  2. Contact with people

    93% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Using your hands to handle, control, or feel

    91% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  4. Contact with the public

    87% Important

    Work with customers or the public.

  5. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  6. Making repetitive motions

    82% Important

    Spend time making repetitive motions.

  7. Teamwork

    82% Important

    Work with people in a group or team.

  8. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  9. Physically close to people

    80% Important

    Work physically close to other people.

  10. Indoors, heat controlled

    79% Important

    Work indoors with access to heating or cooling.

  11. Angry or unpleasant people

    77% Important

    Deal with unpleasant, angry, or rude people.

  12. Being exact or accurate

    73% Important

    Be very exact or highly accurate.

  13. Unstructured work

    68% Important

    Have freedom to decide on tasks, priorities, and goals.

  14. Telephone

    68% Important

    Talk on the telephone.

  15. Frequent decision making

    68% Important

    Frequently make decisions that impact other people.

  16. Loud or uncomfortable sounds

    67% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  17. Minor burns, cuts, bites, or stings

    67% Important

    Be exposed to minor burns, cuts, bites, or stings.

  18. Lead or coordinate a team

    64% Important

    Lead others to do work activities.

  19. Impact of decisions

    64% Important

    Make decisions that have a large impact on other people.

  20. Conflict situations

    63% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    67% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    52% Important

    Working with people. Helping or providing service to others.

  5. Creative

    48% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3022.01 - Baristas.

All Bar Attendants and Baristas

  • $1,154 Weekly Pay
  • Strong Future Growth

Baristas

  • 37,200 workers Employment Size
  • Lower skill Skill level rating
  • 31% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 24 years Average age
  • 68% female Gender Share

Baristas prepare and serve espresso coffee and other hot beverages to patrons in cafes, coffee shops, restaurants or dining establishments.

You can work as a Barista without formal qualifications. Some on the job training may be provided. A certificate III in hospitality might be helpful.

Tasks
  • Prepares, serves and sells a variety of coffee beverages such as lattes, cappuccinos and other espresso-based beverages.
  • Cleans and maintains bar service area, coffee-making area and espresso machine.
  • Collects payment for sales and operates cash registers.
  • Promotes services and products.
  • Sells light snacks.
  • Selects and grinds coffee.

You can work as a Barista without formal qualifications. Some on the job training may be provided. A certificate III in hospitality might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Employers look for Bar Attendants and Baristas with good interpersonal skill, are well presented and provide good customer service.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    50% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    40% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Food production

    37% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  4. English language

    33% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Administration and management

    33% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Computers and electronics

    31% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Mathematics

    27% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  8. Personnel and human resources

    25% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  9. Education and training

    25% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Chemistry

    23% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  12. Public safety and security

    18% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Economics and accounting

    18% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Production and processing

    18% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Clerical

    17% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  16. Mechanical

    16% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Transportation

    15% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Foreign language

    13% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Telecommunications

    13% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Law and government

    10% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

Skills

Skills can be improved through training or experience.

  1. Serving others

    41% Skill level

    Looking for ways to help people.

  2. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  3. Critical thinking

    39% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Reading comprehension

    39% Skill level

    Reading work related information.

  5. Active listening

    37% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Speaking

    37% Skill level

    Talking to others.

  7. Social perceptiveness

    37% Skill level

    Understanding why people react the way they do.

  8. Active learning

    37% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Monitoring

    36% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  10. Persuasion

    36% Skill level

    Talking people into changing their minds or their behaviour.

  11. Instructing

    36% Skill level

    Teaching people how to do something.

  12. Negotiation

    36% Skill level

    Bringing people together and trying to sort out their differences.

  13. Operation monitoring

    34% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  14. Time management

    34% Skill level

    Managing your own and other peoples' time to get work done.

  15. Writing

    34% Skill level

    Writing things for co-workers or customers.

  16. Operation and control

    32% Skill level

    Controlling equipment or systems.

  17. Complex problem solving

    32% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  19. Learning strategies

    29% Skill level

    Figuring out the best way to teach or learn something new.

  20. Quality control analysis

    27% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    50% Skill level

    Communicate by speaking.

  2. Oral comprehension

    46% Skill level

    Listen to and understand what people say.

  3. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  4. Speech clarity

    45% Skill level

    Speak clearly so others can understand you.

  5. Finger dexterity

    45% Skill level

    Put together small parts with your fingers.

  6. Written comprehension

    45% Skill level

    Read and understand written information.

  7. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  8. Trunk strength

    43% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  9. Arm-hand steadiness

    41% Skill level

    Keep your hand or arm steady.

  10. Extent flexibility

    41% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  11. Manual dexterity

    41% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  12. Categorising

    39% Skill level

    Come up with different ways of grouping things.

  13. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  15. Control precision

    37% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  16. Deductive reasoning

    37% Skill level

    Use general rules to find answers or solve problems logically.

  17. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Multitasking

    36% Skill level

    Do two or more things at the same time.

  19. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

  20. Hearing sensitivity

    30% Skill level

    Tell the difference between sounds.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  2. Handling and moving objects

    65% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  3. Working with the public

    63% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Looking for changes over time

    54% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  5. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Planning and prioritising work

    52% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Controlling equipment or machines

    51% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  8. Doing physically active work

    48% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Communicating with the public

    48% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Negotiating and resolving conflicts

    47% Skill level

    Handling complaints and disagreements, and negotiating with people.

  11. Training and teaching others

    43% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  12. Influencing people

    43% Skill level

    Convincing people to buy something or to change their minds or actions.

  13. Researching and investigating

    41% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Managing payments and orders

    40% Skill level

    Monitoring and controlling resources and the spending of money.

  15. Monitoring people, processes and things

    40% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Making decisions and solving problems

    38% Skill level

    Using information to work out the best solution and solve problems.

  17. Assessing and evaluating things

    36% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Checking for errors or defects

    36% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  19. Estimating amounts, costs and resources

    34% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  20. Guiding and directing staff

    32% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3022.01 - Baristas.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Spend time standing

    96% Important

    Spend time standing at work.

  2. Contact with people

    93% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Using your hands to handle, control, or feel

    91% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  4. Contact with the public

    87% Important

    Work with customers or the public.

  5. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  6. Making repetitive motions

    82% Important

    Spend time making repetitive motions.

  7. Teamwork

    82% Important

    Work with people in a group or team.

  8. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  9. Physically close to people

    80% Important

    Work physically close to other people.

  10. Indoors, heat controlled

    79% Important

    Work indoors with access to heating or cooling.

  11. Angry or unpleasant people

    77% Important

    Deal with unpleasant, angry, or rude people.

  12. Being exact or accurate

    73% Important

    Be very exact or highly accurate.

  13. Unstructured work

    68% Important

    Have freedom to decide on tasks, priorities, and goals.

  14. Telephone

    68% Important

    Talk on the telephone.

  15. Frequent decision making

    68% Important

    Frequently make decisions that impact other people.

  16. Loud or uncomfortable sounds

    67% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  17. Minor burns, cuts, bites, or stings

    67% Important

    Be exposed to minor burns, cuts, bites, or stings.

  18. Lead or coordinate a team

    64% Important

    Lead others to do work activities.

  19. Impact of decisions

    64% Important

    Make decisions that have a large impact on other people.

  20. Conflict situations

    63% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    67% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    52% Important

    Working with people. Helping or providing service to others.

  5. Creative

    48% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3022.01 - Baristas.
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