Overview
All Travel Attendants
-
$1,340 Weekly Pay
-
Moderate Future Growth
Flight Attendants
-
8,500 workers Employment Size
-
Medium skill Skill level rating
-
51% Full-Time Full-Time Share
-
41 hours Average full-time
-
38 years Average age
-
74% female Gender Share
Flight Attendants provide services for the safety and comfort of aircraft passengers.
Specialisations: Cabin Supervisor (Aircraft), Crew Attendant (Air Force).
You can work as a Flight Attendant without formal qualifications, some employers provide in-house training before you can start work. It is common for Flight Attendants to complete a certificate III in aviation (cabin crew). Your chances may also be improved if you speak a second language.
Tasks
- Checks passengers' tickets and directs them to seats.
- Receives and stows food, equipment and cabin baggage.
- Makes public announcements.
- Conducts safety checks and demonstrations of safety equipment and procedures.
- Carries out emergency procedures, assists and directs passengers in emergencies.
- Distributes reading material, pillows, blankets and other amenities for the comfort of passengers.
- Operates galleys, prepares and heats food for passengers and serves refreshments and meals.
- Co-ordinates the sale of goods to passengers.
- Manages the completion of any customs and immigration documentation which may be required.
- Tidies aircraft.
Prospects
The number of Flight Attendants stayed about the same over 5 years:
from 8,300 in 2011 to 8,500 in 2016.
Caution: These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with caution.
- Size: This is a small occupation.
- Location: Flight Attendants work in many regions of Australia.
- Industries: Most work in the Transport, Postal and Warehousing industry.
- Full-time: Around half work full-time (51%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 38 years (compared to the average of 40 years).
- Gender: 74% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You can work as a Flight Attendant without formal qualifications, some employers provide in-house training before you can start work. It is common for Flight Attendants to complete a certificate III in aviation (cabin crew). Your chances may also be improved if you speak a second language.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.
Skills & Knowledge
Employers look for Travel Attendants who provide good customer service, are reliable and well presented.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Food production
Planting, growing, and harvesting food (both plant and animal), including storage and handling.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Skills
Skills can be improved through training or experience.
-
Serving others
Looking for ways to help people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Social perceptiveness
Understanding why people react the way they do.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Time management
Managing your own and other peoples' time to get work done.
-
Instructing
Teaching people how to do something.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Writing
Writing things for co-workers or customers.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Speech clarity
Speak clearly so others can understand you.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Auditory attention
Pay attention to a certain sound when there are other distracting sounds.
-
Far vision
See details that are far away.
-
Near vision
See details that are up-close (within a few feet).
-
Extent flexibility
Bend, stretch, twist, or reach with your body, arms, and/or legs.
-
Balance
Keep your balance or stay upright.
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Selective attention
Pay attention to something without being distracted.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Multilimb coordination
Use your arms and/or legs at the same time while sitting, standing, or lying down.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Multitasking
Do two or more things at the same time.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
Activities
These are kinds of activities workers regularly do in this job.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Explaining things to people
Helping people to understand and use information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-2031.00 - Flight Attendants.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Physically close to people
Work physically close to other people.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Contact with the public
Work with customers or the public.
-
Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
-
Face-to-face discussions
Talk with people face-to-face.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Spend time standing
Spend time standing at work.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Cramped work space
Work in an awkward position or in cramped work spaces.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Walking and running
Spend time walking and running.
-
Health and safety of others
Take responsibility for the health and safety of others.
-
Making repetitive motions
Spend time making repetitive motions.
-
Electronic mail
Use electronic mail.
-
Bending or twisting your body
Spend time bending or twisting your body.
-
Disease or infection
Be exposed to disease or infections.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-2031.00 - Flight Attendants.
All Travel Attendants
-
$1,340 Weekly Pay
-
Moderate Future Growth
Flight Attendants
-
8,500 workers Employment Size
-
Medium skill Skill level rating
-
51% Full-Time Full-Time Share
-
41 hours Average full-time
-
38 years Average age
-
74% female Gender Share
Flight Attendants provide services for the safety and comfort of aircraft passengers.
Specialisations: Cabin Supervisor (Aircraft), Crew Attendant (Air Force).
You can work as a Flight Attendant without formal qualifications, some employers provide in-house training before you can start work. It is common for Flight Attendants to complete a certificate III in aviation (cabin crew). Your chances may also be improved if you speak a second language.
Tasks
- Checks passengers' tickets and directs them to seats.
- Receives and stows food, equipment and cabin baggage.
- Makes public announcements.
- Conducts safety checks and demonstrations of safety equipment and procedures.
- Carries out emergency procedures, assists and directs passengers in emergencies.
- Distributes reading material, pillows, blankets and other amenities for the comfort of passengers.
- Operates galleys, prepares and heats food for passengers and serves refreshments and meals.
- Co-ordinates the sale of goods to passengers.
- Manages the completion of any customs and immigration documentation which may be required.
- Tidies aircraft.
The number of Flight Attendants stayed about the same over 5 years:
from 8,300 in 2011 to 8,500 in 2016.
Caution: These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with caution.
- Size: This is a small occupation.
- Location: Flight Attendants work in many regions of Australia.
- Industries: Most work in the Transport, Postal and Warehousing industry.
- Full-time: Around half work full-time (51%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 38 years (compared to the average of 40 years).
- Gender: 74% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You can work as a Flight Attendant without formal qualifications, some employers provide in-house training before you can start work. It is common for Flight Attendants to complete a certificate III in aviation (cabin crew). Your chances may also be improved if you speak a second language.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.
Employers look for Travel Attendants who provide good customer service, are reliable and well presented.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Food production
Planting, growing, and harvesting food (both plant and animal), including storage and handling.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Skills
Skills can be improved through training or experience.
-
Serving others
Looking for ways to help people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Social perceptiveness
Understanding why people react the way they do.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Time management
Managing your own and other peoples' time to get work done.
-
Instructing
Teaching people how to do something.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Writing
Writing things for co-workers or customers.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Speech clarity
Speak clearly so others can understand you.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Auditory attention
Pay attention to a certain sound when there are other distracting sounds.
-
Far vision
See details that are far away.
-
Near vision
See details that are up-close (within a few feet).
-
Extent flexibility
Bend, stretch, twist, or reach with your body, arms, and/or legs.
-
Balance
Keep your balance or stay upright.
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Selective attention
Pay attention to something without being distracted.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Multilimb coordination
Use your arms and/or legs at the same time while sitting, standing, or lying down.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Multitasking
Do two or more things at the same time.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
Activities
These are kinds of activities workers regularly do in this job.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Explaining things to people
Helping people to understand and use information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-2031.00 - Flight Attendants.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Physically close to people
Work physically close to other people.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Contact with the public
Work with customers or the public.
-
Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
-
Face-to-face discussions
Talk with people face-to-face.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Spend time standing
Spend time standing at work.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Cramped work space
Work in an awkward position or in cramped work spaces.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Walking and running
Spend time walking and running.
-
Health and safety of others
Take responsibility for the health and safety of others.
-
Making repetitive motions
Spend time making repetitive motions.
-
Electronic mail
Use electronic mail.
-
Bending or twisting your body
Spend time bending or twisting your body.
-
Disease or infection
Be exposed to disease or infections.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-2031.00 - Flight Attendants.