ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All Checkout Operators and Office Cashiers

  • $900 Weekly Pay
  • Moderate Future Growth

Cashiers

  • 7,600 workers Employment Size
  • Entry level Skill level rating
  • 21% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 25 years Average age
  • 78% female Gender Share

Office Cashiers receive payments from customers, issue receipts, return change due, and meet the public and explain charging and billing policies.

You can work as a Cashier without formal qualifications. Some on the job training may be provided. A certificate I or II in retail services might be helpful.

Tasks
  • Scans, weighs and records prices of goods.
  • Receives and processes payments for goods and services by cash, cheques, gift vouchers, credit and debit cards and other payment types.
  • Issues sales dockets and gives change.
  • Maintains supplies of change, wrapping and other materials used.
  • Counts and records money received and balances against register sales records, and prepares money for deposit in financial institutions.
  • Records and balances petty cash disbursements.
  • Operates a computer terminal to administer the store's financial transaction system.
  • Cashes authorised cheques.

Prospects

Pathways

You can work as a Cashier without formal qualifications. Some on the job training may be provided. A certificate I or II in retail services might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Skills & Knowledge

Employers look for Checkout Operators and Office Cashiers who interact well with others, provide good customer service and are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    57% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mathematics

    48% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  3. English language

    38% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Sales and marketing

    38% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  5. Computers and electronics

    34% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  6. Education and training

    32% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Psychology

    27% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Clerical

    23% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  10. Administration and management

    21% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  11. Communications and media

    20% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Sociology and anthropology

    17% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  13. Mechanical

    16% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  14. Production and processing

    15% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Economics and accounting

    15% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Telecommunications

    15% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  17. Personnel and human resources

    14% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  18. Transportation

    14% Skill level

    Moving people or goods by air, rail, sea, or road.

  19. Law and government

    14% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  20. Food production

    14% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

Skills

Skills can be improved through training or experience.

  1. Active listening

    41% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Serving others

    39% Skill level

    Looking for ways to help people.

  4. Reading comprehension

    39% Skill level

    Reading work related information.

  5. Speaking

    37% Skill level

    Talking to others.

  6. Social perceptiveness

    37% Skill level

    Understanding why people react the way they do.

  7. Coordination with others

    37% Skill level

    Being adaptable and coordinating work with other people.

  8. Monitoring

    36% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Time management

    36% Skill level

    Managing your own and other peoples' time to get work done.

  10. Writing

    36% Skill level

    Writing things for co-workers or customers.

  11. Judgment and decision making

    34% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Mathematics

    34% Skill level

    Using maths to solve problems.

  13. Instructing

    32% Skill level

    Teaching people how to do something.

  14. Active learning

    30% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  16. Management of personnel resources

    29% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  17. Negotiation

    29% Skill level

    Bringing people together and trying to sort out their differences.

  18. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Systems evaluation

    27% Skill level

    Measuring how well a system is working and how to improve it.

  20. Learning strategies

    27% Skill level

    Figuring out the best way to teach or learn something new.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    50% Skill level

    Listen to and understand what people say.

  2. Oral expression

    46% Skill level

    Communicate by speaking.

  3. Near vision

    46% Skill level

    See details that are up-close (within a few feet).

  4. Speech recognition

    45% Skill level

    Identify and understand the speech of another person.

  5. Written comprehension

    45% Skill level

    Read and understand written information.

  6. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Speech clarity

    41% Skill level

    Speak clearly so others can understand you.

  8. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  9. Problem spotting

    41% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  11. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  13. Categorising

    36% Skill level

    Come up with different ways of grouping things.

  14. Finger dexterity

    36% Skill level

    Put together small parts with your fingers.

  15. Written expression

    36% Skill level

    Write in a way that people can understand.

  16. Working with numbers

    34% Skill level

    Add, subtract, multiply, or divide.

  17. Arm-hand steadiness

    32% Skill level

    Keep your hand or arm steady.

  18. Manual dexterity

    32% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  19. Memorization

    32% Skill level

    Remember things like words, numbers, pictures, and procedures.

  20. Mathematics

    29% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    65% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Handling and moving objects

    56% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  3. Building good relationships

    54% Skill level

    Building good working relationships and keeping them over time.

  4. Communicating within a team

    51% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Influencing people

    45% Skill level

    Convincing people to buy something or to change their minds or actions.

  6. Communicating with the public

    41% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  7. Negotiating and resolving conflicts

    41% Skill level

    Handling complaints and disagreements, and negotiating with people.

  8. Doing physically active work

    39% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Researching and investigating

    39% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Making decisions and solving problems

    38% Skill level

    Using information to work out the best solution and solve problems.

  11. Looking for changes over time

    38% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  12. Keeping your knowledge up-to-date

    36% Skill level

    Keeping up-to-date with technology and new ideas.

  13. Coaching and developing others

    36% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  14. Coordinating the work of a team

    34% Skill level

    Getting members of a group to work together to finish a task.

  15. Assessing and evaluating things

    33% Skill level

    Working out the value, importance, or quality of things, services or people.

  16. Collecting and organising information

    32% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Helping and caring for others

    32% Skill level

    Providing personal assistance, medical attention, or emotional support.

  18. Working with computers

    29% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Training and teaching others

    29% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  20. Leading and encouraging a team

    28% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    95% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Spend time standing

    94% Important

    Spend time standing at work.

  3. Contact with the public

    93% Important

    Work with customers or the public.

  4. Telephone

    91% Important

    Talk on the telephone.

  5. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  6. Physically close to people

    83% Important

    Work physically close to other people.

  7. Being exact or accurate

    82% Important

    Be very exact or highly accurate.

  8. Face-to-face discussions

    82% Important

    Talk with people face-to-face.

  9. Teamwork

    80% Important

    Work with people in a group or team.

  10. Repeating same tasks

    80% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Making repetitive motions

    77% Important

    Spend time making repetitive motions.

  12. Using your hands to handle, control, or feel

    74% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  13. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  14. Frequent decision making

    69% Important

    Frequently make decisions that impact other people.

  15. Freedom to make decisions

    66% Important

    Have freedom to make decision on your own.

  16. Lead or coordinate a team

    65% Important

    Lead others to do work activities.

  17. Unstructured work

    64% Important

    Have freedom to decide on tasks, priorities, and goals.

  18. Impact of decisions

    63% Important

    Make decisions that have a large impact on other people.

  19. Walking and running

    60% Important

    Spend time walking and running.

  20. Conflict situations

    56% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Achievement

    38% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Working conditions

    31% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    95% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    62% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    38% Important

    Working with people. Helping or providing service to others.

  4. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.

All Checkout Operators and Office Cashiers

  • $900 Weekly Pay
  • Moderate Future Growth

Cashiers

  • 7,600 workers Employment Size
  • Entry level Skill level rating
  • 21% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 25 years Average age
  • 78% female Gender Share

Office Cashiers receive payments from customers, issue receipts, return change due, and meet the public and explain charging and billing policies.

You can work as a Cashier without formal qualifications. Some on the job training may be provided. A certificate I or II in retail services might be helpful.

Tasks
  • Scans, weighs and records prices of goods.
  • Receives and processes payments for goods and services by cash, cheques, gift vouchers, credit and debit cards and other payment types.
  • Issues sales dockets and gives change.
  • Maintains supplies of change, wrapping and other materials used.
  • Counts and records money received and balances against register sales records, and prepares money for deposit in financial institutions.
  • Records and balances petty cash disbursements.
  • Operates a computer terminal to administer the store's financial transaction system.
  • Cashes authorised cheques.

You can work as a Cashier without formal qualifications. Some on the job training may be provided. A certificate I or II in retail services might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Employers look for Checkout Operators and Office Cashiers who interact well with others, provide good customer service and are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    57% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mathematics

    48% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  3. English language

    38% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Sales and marketing

    38% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  5. Computers and electronics

    34% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  6. Education and training

    32% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Psychology

    27% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Clerical

    23% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  10. Administration and management

    21% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  11. Communications and media

    20% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Sociology and anthropology

    17% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  13. Mechanical

    16% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  14. Production and processing

    15% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Economics and accounting

    15% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Telecommunications

    15% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  17. Personnel and human resources

    14% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  18. Transportation

    14% Skill level

    Moving people or goods by air, rail, sea, or road.

  19. Law and government

    14% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  20. Food production

    14% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

Skills

Skills can be improved through training or experience.

  1. Active listening

    41% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Serving others

    39% Skill level

    Looking for ways to help people.

  4. Reading comprehension

    39% Skill level

    Reading work related information.

  5. Speaking

    37% Skill level

    Talking to others.

  6. Social perceptiveness

    37% Skill level

    Understanding why people react the way they do.

  7. Coordination with others

    37% Skill level

    Being adaptable and coordinating work with other people.

  8. Monitoring

    36% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Time management

    36% Skill level

    Managing your own and other peoples' time to get work done.

  10. Writing

    36% Skill level

    Writing things for co-workers or customers.

  11. Judgment and decision making

    34% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Mathematics

    34% Skill level

    Using maths to solve problems.

  13. Instructing

    32% Skill level

    Teaching people how to do something.

  14. Active learning

    30% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  16. Management of personnel resources

    29% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  17. Negotiation

    29% Skill level

    Bringing people together and trying to sort out their differences.

  18. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Systems evaluation

    27% Skill level

    Measuring how well a system is working and how to improve it.

  20. Learning strategies

    27% Skill level

    Figuring out the best way to teach or learn something new.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    50% Skill level

    Listen to and understand what people say.

  2. Oral expression

    46% Skill level

    Communicate by speaking.

  3. Near vision

    46% Skill level

    See details that are up-close (within a few feet).

  4. Speech recognition

    45% Skill level

    Identify and understand the speech of another person.

  5. Written comprehension

    45% Skill level

    Read and understand written information.

  6. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Speech clarity

    41% Skill level

    Speak clearly so others can understand you.

  8. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  9. Problem spotting

    41% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  11. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  13. Categorising

    36% Skill level

    Come up with different ways of grouping things.

  14. Finger dexterity

    36% Skill level

    Put together small parts with your fingers.

  15. Written expression

    36% Skill level

    Write in a way that people can understand.

  16. Working with numbers

    34% Skill level

    Add, subtract, multiply, or divide.

  17. Arm-hand steadiness

    32% Skill level

    Keep your hand or arm steady.

  18. Manual dexterity

    32% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  19. Memorization

    32% Skill level

    Remember things like words, numbers, pictures, and procedures.

  20. Mathematics

    29% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    65% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Handling and moving objects

    56% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  3. Building good relationships

    54% Skill level

    Building good working relationships and keeping them over time.

  4. Communicating within a team

    51% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Influencing people

    45% Skill level

    Convincing people to buy something or to change their minds or actions.

  6. Communicating with the public

    41% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  7. Negotiating and resolving conflicts

    41% Skill level

    Handling complaints and disagreements, and negotiating with people.

  8. Doing physically active work

    39% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Researching and investigating

    39% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Making decisions and solving problems

    38% Skill level

    Using information to work out the best solution and solve problems.

  11. Looking for changes over time

    38% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  12. Keeping your knowledge up-to-date

    36% Skill level

    Keeping up-to-date with technology and new ideas.

  13. Coaching and developing others

    36% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  14. Coordinating the work of a team

    34% Skill level

    Getting members of a group to work together to finish a task.

  15. Assessing and evaluating things

    33% Skill level

    Working out the value, importance, or quality of things, services or people.

  16. Collecting and organising information

    32% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Helping and caring for others

    32% Skill level

    Providing personal assistance, medical attention, or emotional support.

  18. Working with computers

    29% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Training and teaching others

    29% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  20. Leading and encouraging a team

    28% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    95% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Spend time standing

    94% Important

    Spend time standing at work.

  3. Contact with the public

    93% Important

    Work with customers or the public.

  4. Telephone

    91% Important

    Talk on the telephone.

  5. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  6. Physically close to people

    83% Important

    Work physically close to other people.

  7. Being exact or accurate

    82% Important

    Be very exact or highly accurate.

  8. Face-to-face discussions

    82% Important

    Talk with people face-to-face.

  9. Teamwork

    80% Important

    Work with people in a group or team.

  10. Repeating same tasks

    80% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Making repetitive motions

    77% Important

    Spend time making repetitive motions.

  12. Using your hands to handle, control, or feel

    74% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  13. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  14. Frequent decision making

    69% Important

    Frequently make decisions that impact other people.

  15. Freedom to make decisions

    66% Important

    Have freedom to make decision on your own.

  16. Lead or coordinate a team

    65% Important

    Lead others to do work activities.

  17. Unstructured work

    64% Important

    Have freedom to decide on tasks, priorities, and goals.

  18. Impact of decisions

    63% Important

    Make decisions that have a large impact on other people.

  19. Walking and running

    60% Important

    Spend time walking and running.

  20. Conflict situations

    56% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Achievement

    38% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Working conditions

    31% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    95% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    62% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    38% Important

    Working with people. Helping or providing service to others.

  4. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2011.00 - Cashiers.
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