ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Filing and Registry Clerks

ANZSCO ID 5613

Overview

All Filing and Registry Clerks

  • $1,265 Weekly Pay
  • Stable Future Growth
  • 21,200 workers Employment Size
  • Entry level Skill level rating
  • 59% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 42 years Average age
  • 79% female Gender Share

Filing and Registry Clerks process and handle information and documents to maintain access to and security of database and record management systems.

Also known as: Records Clerk.

Specialisations: Medical Record Clerk.

You can work as a Filing or Registry Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business administration, information management or clerical studies.

Tasks
  • sorting information and documents for filing according to database and record management system protocols
  • classifying and coding information and documents for inclusion in database and record management systems
  • updating and modifying records
  • filing information and documents in database and record management systems
  • identifying and retrieving information and documents for users
  • recording file and document movements
  • labelling storage locations, and assembling and labelling new files
  • removing inactive and dead files

Prospects

Pathways

You can work as a Filing or Registry Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business administration, information management or clerical studies.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Public Sector VET training pathways.

Skills & Knowledge

Employers look for Filing and Registry Clerks who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    69% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Computers and electronics

    55% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Customer and personal service

    54% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. English language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Mathematics

    44% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Communications and media

    44% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  7. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  8. Education and training

    39% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Law and government

    38% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Production and processing

    38% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Public safety and security

    37% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  12. Administration and management

    37% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  13. Telecommunications

    35% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  14. Psychology

    34% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Transportation

    29% Skill level

    Moving people or goods by air, rail, sea, or road.

  16. Therapy and counselling

    28% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  17. Geography

    26% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  18. Personnel and human resources

    26% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Medicine and dentistry

    24% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  20. Sales and marketing

    21% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    43% Skill level

    Reading work related information.

  2. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Critical thinking

    43% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Speaking

    43% Skill level

    Talking to others.

  5. Writing

    43% Skill level

    Writing things for co-workers or customers.

  6. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  7. Serving others

    34% Skill level

    Looking for ways to help people.

  8. Active learning

    32% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Coordination with others

    32% Skill level

    Being adaptable and coordinating work with other people.

  10. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Monitoring

    32% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Social perceptiveness

    32% Skill level

    Understanding why people react the way they do.

  13. Complex problem solving

    32% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Negotiation

    30% Skill level

    Bringing people together and trying to sort out their differences.

  15. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  16. Instructing

    30% Skill level

    Teaching people how to do something.

  17. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  18. Systems analysis

    30% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Systems evaluation

    27% Skill level

    Measuring how well a system is working and how to improve it.

  20. Management of personnel resources

    25% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  3. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  4. Oral expression

    45% Skill level

    Communicate by speaking.

  5. Written expression

    45% Skill level

    Write in a way that people can understand.

  6. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  7. Written comprehension

    43% Skill level

    Read and understand written information.

  8. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  9. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  11. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  12. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  13. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  14. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  15. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  16. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  17. Originality

    39% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  18. Brainstorming

    37% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  19. Far vision

    37% Skill level

    See details that are far away.

  20. Arm-hand steadiness

    29% Skill level

    Keep your hand or arm steady.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  2. Planning and prioritising work

    65% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  3. Handling and moving objects

    60% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  4. Keeping your knowledge up-to-date

    58% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Collecting and organising information

    56% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Communicating within a team

    55% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Making decisions and solving problems

    52% Skill level

    Using information to work out the best solution and solve problems.

  8. Working with computers

    49% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Providing office support

    48% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  10. Researching and investigating

    47% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Documenting or recording information

    47% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Checking compliance with standards

    46% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Monitoring people, processes and things

    43% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  14. Looking for changes over time

    43% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  15. Assessing and evaluating things

    41% Skill level

    Working out the value, importance, or quality of things, services or people.

  16. Scheduling work and activities

    40% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  17. Making sense of information and ideas

    39% Skill level

    Looking at, working with, and understanding data or information.

  18. Negotiating and resolving conflicts

    39% Skill level

    Handling complaints and disagreements, and negotiating with people.

  19. Helping and caring for others

    39% Skill level

    Providing personal assistance, medical attention, or emotional support.

  20. Communicating with the public

    38% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Electronic mail

    92% Important

    Use electronic mail.

  3. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  4. Contact with people

    90% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Teamwork

    86% Important

    Work with people in a group or team.

  6. Spend time sitting

    85% Important

    Spend time sitting at work.

  7. Letters and memos

    82% Important

    Write letters and memos.

  8. Responsible for outcomes

    80% Important

    Take responsibility for the results of other people's work.

  9. Face-to-face discussions

    79% Important

    Talk with people face-to-face.

  10. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  11. Contact with the public

    78% Important

    Work with customers or the public.

  12. Unstructured work

    75% Important

    Have freedom to decide on tasks, priorities, and goals.

  13. Indoors, heat controlled

    75% Important

    Work indoors with access to heating or cooling.

  14. Repeating same tasks

    73% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Time pressure

    72% Important

    Work to strict deadlines.

  16. Angry or unpleasant people

    64% Important

    Deal with unpleasant, angry, or rude people.

  17. Health and safety of others

    61% Important

    Take responsibility for the health and safety of others.

  18. Making repetitive motions

    61% Important

    Spend time making repetitive motions.

  19. Freedom to make decisions

    58% Important

    Have freedom to make decision on your own.

  20. Physically close to people

    57% Important

    Work physically close to other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    48% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    31% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    52% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    33% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.

All Filing and Registry Clerks

  • $1,265 Weekly Pay
  • Stable Future Growth
  • 21,200 workers Employment Size
  • Entry level Skill level rating
  • 59% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 42 years Average age
  • 79% female Gender Share

Filing and Registry Clerks process and handle information and documents to maintain access to and security of database and record management systems.

Also known as: Records Clerk.

Specialisations: Medical Record Clerk.

You can work as a Filing or Registry Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business administration, information management or clerical studies.

Tasks
  • sorting information and documents for filing according to database and record management system protocols
  • classifying and coding information and documents for inclusion in database and record management systems
  • updating and modifying records
  • filing information and documents in database and record management systems
  • identifying and retrieving information and documents for users
  • recording file and document movements
  • labelling storage locations, and assembling and labelling new files
  • removing inactive and dead files

You can work as a Filing or Registry Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business administration, information management or clerical studies.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Public Sector VET training pathways.

Employers look for Filing and Registry Clerks who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    69% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Computers and electronics

    55% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Customer and personal service

    54% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. English language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Mathematics

    44% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Communications and media

    44% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  7. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  8. Education and training

    39% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Law and government

    38% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Production and processing

    38% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Public safety and security

    37% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  12. Administration and management

    37% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  13. Telecommunications

    35% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  14. Psychology

    34% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Transportation

    29% Skill level

    Moving people or goods by air, rail, sea, or road.

  16. Therapy and counselling

    28% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  17. Geography

    26% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  18. Personnel and human resources

    26% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Medicine and dentistry

    24% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  20. Sales and marketing

    21% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    43% Skill level

    Reading work related information.

  2. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Critical thinking

    43% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Speaking

    43% Skill level

    Talking to others.

  5. Writing

    43% Skill level

    Writing things for co-workers or customers.

  6. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  7. Serving others

    34% Skill level

    Looking for ways to help people.

  8. Active learning

    32% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Coordination with others

    32% Skill level

    Being adaptable and coordinating work with other people.

  10. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Monitoring

    32% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Social perceptiveness

    32% Skill level

    Understanding why people react the way they do.

  13. Complex problem solving

    32% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Negotiation

    30% Skill level

    Bringing people together and trying to sort out their differences.

  15. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  16. Instructing

    30% Skill level

    Teaching people how to do something.

  17. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  18. Systems analysis

    30% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Systems evaluation

    27% Skill level

    Measuring how well a system is working and how to improve it.

  20. Management of personnel resources

    25% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  3. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  4. Oral expression

    45% Skill level

    Communicate by speaking.

  5. Written expression

    45% Skill level

    Write in a way that people can understand.

  6. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  7. Written comprehension

    43% Skill level

    Read and understand written information.

  8. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  9. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  11. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  12. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  13. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  14. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  15. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  16. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  17. Originality

    39% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  18. Brainstorming

    37% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  19. Far vision

    37% Skill level

    See details that are far away.

  20. Arm-hand steadiness

    29% Skill level

    Keep your hand or arm steady.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  2. Planning and prioritising work

    65% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  3. Handling and moving objects

    60% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  4. Keeping your knowledge up-to-date

    58% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Collecting and organising information

    56% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Communicating within a team

    55% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Making decisions and solving problems

    52% Skill level

    Using information to work out the best solution and solve problems.

  8. Working with computers

    49% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Providing office support

    48% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  10. Researching and investigating

    47% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Documenting or recording information

    47% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Checking compliance with standards

    46% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Monitoring people, processes and things

    43% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  14. Looking for changes over time

    43% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  15. Assessing and evaluating things

    41% Skill level

    Working out the value, importance, or quality of things, services or people.

  16. Scheduling work and activities

    40% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  17. Making sense of information and ideas

    39% Skill level

    Looking at, working with, and understanding data or information.

  18. Negotiating and resolving conflicts

    39% Skill level

    Handling complaints and disagreements, and negotiating with people.

  19. Helping and caring for others

    39% Skill level

    Providing personal assistance, medical attention, or emotional support.

  20. Communicating with the public

    38% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Electronic mail

    92% Important

    Use electronic mail.

  3. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  4. Contact with people

    90% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Teamwork

    86% Important

    Work with people in a group or team.

  6. Spend time sitting

    85% Important

    Spend time sitting at work.

  7. Letters and memos

    82% Important

    Write letters and memos.

  8. Responsible for outcomes

    80% Important

    Take responsibility for the results of other people's work.

  9. Face-to-face discussions

    79% Important

    Talk with people face-to-face.

  10. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  11. Contact with the public

    78% Important

    Work with customers or the public.

  12. Unstructured work

    75% Important

    Have freedom to decide on tasks, priorities, and goals.

  13. Indoors, heat controlled

    75% Important

    Work indoors with access to heating or cooling.

  14. Repeating same tasks

    73% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Time pressure

    72% Important

    Work to strict deadlines.

  16. Angry or unpleasant people

    64% Important

    Deal with unpleasant, angry, or rude people.

  17. Health and safety of others

    61% Important

    Take responsibility for the health and safety of others.

  18. Making repetitive motions

    61% Important

    Spend time making repetitive motions.

  19. Freedom to make decisions

    58% Important

    Have freedom to make decision on your own.

  20. Physically close to people

    57% Important

    Work physically close to other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    48% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    31% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    52% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    33% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.
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