ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Clinical Coders

ANZSCO ID 599915

Overview

All Other Clerical & Administrative Workers

  • $1,383 Weekly Pay
  • Stable Future Growth

Clinical Coders

  • 1,300 workers Employment Size
  • Medium skill Skill level rating
  • 56% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 50 years Average age
  • 93% female Gender Share

Clinical Coders assign codes to narrative descriptions of patients' diseases, operations and procedures in accordance with recognised classification systems to allow for easy storage, retrieval and analysis of health data.

You usually need a formal qualification in health or information management to work as a Clinical Coder. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • Types information from documents into a computer.
  • Analyses and determines classifications.
  • Reviews information received for accuracy and correctness.
  • Contacts providers and various other sources to obtain information required to resolve discrepancies.
  • Generates reports.

Prospects

Pathways

You usually need a formal qualification in health or information management to work as a Clinical Coder. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Skills & Knowledge

Employers look for Clerical and Administrative Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    63% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. English language

    50% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Computers and electronics

    45% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Customer and personal service

    42% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Administration and management

    37% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Public safety and security

    30% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  7. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  8. Education and training

    27% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Mathematics

    25% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Medicine and dentistry

    22% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  12. Personnel and human resources

    18% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  13. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  14. Psychology

    14% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Therapy and counselling

    13% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  16. Production and processing

    13% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  17. Economics and accounting

    11% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  18. Foreign language

    10% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Transportation

    9% Skill level

    Moving people or goods by air, rail, sea, or road.

  20. Sociology and anthropology

    8% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    48% Skill level

    Reading work related information.

  2. Active listening

    45% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Speaking

    45% Skill level

    Talking to others.

  4. Writing

    43% Skill level

    Writing things for co-workers or customers.

  5. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  7. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  8. Complex problem solving

    37% Skill level

    Noticing a problem and figuring out the best way to solve it.

  9. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  11. Social perceptiveness

    36% Skill level

    Understanding why people react the way they do.

  12. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Serving others

    36% Skill level

    Looking for ways to help people.

  14. Instructing

    34% Skill level

    Teaching people how to do something.

  15. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  16. Coordination with others

    30% Skill level

    Being adaptable and coordinating work with other people.

  17. Mathematics

    27% Skill level

    Using maths to solve problems.

  18. Negotiation

    27% Skill level

    Bringing people together and trying to sort out their differences.

  19. Systems analysis

    27% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Persuasion

    25% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  3. Oral expression

    50% Skill level

    Communicate by speaking.

  4. Written comprehension

    48% Skill level

    Read and understand written information.

  5. Categorising

    46% Skill level

    Come up with different ways of grouping things.

  6. Written expression

    46% Skill level

    Write in a way that people can understand.

  7. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  8. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  10. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Problem spotting

    41% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  12. Speech clarity

    39% Skill level

    Speak clearly so others can understand you.

  13. Speech recognition

    39% Skill level

    Identify and understand the speech of another person.

  14. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  15. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  16. Brainstorming

    36% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  17. Far vision

    36% Skill level

    See details that are far away.

  18. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Originality

    36% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  20. Manual dexterity

    30% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    72% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Keeping your knowledge up-to-date

    72% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Documenting or recording information

    66% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  5. Communicating within a team

    63% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Building good relationships

    63% Skill level

    Building good working relationships and keeping them over time.

  7. Researching and investigating

    61% Skill level

    Looking for, getting and understanding different kinds of information.

  8. Working with computers

    57% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Making sense of information and ideas

    53% Skill level

    Looking at, working with, and understanding data or information.

  10. Providing office support

    53% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  11. Monitoring people, processes and things

    51% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Looking for changes over time

    50% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  13. Communicating with the public

    48% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  14. Making decisions and solving problems

    48% Skill level

    Using information to work out the best solution and solve problems.

  15. Checking compliance with standards

    46% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  16. Thinking creatively

    43% Skill level

    Using your own ideas for developing, designing, or creating something new.

  17. Explaining things to people

    34% Skill level

    Helping people to understand and use information.

  18. Helping and caring for others

    33% Skill level

    Providing personal assistance, medical attention, or emotional support.

  19. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Training and teaching others

    27% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 29-2071.00 - Medical Records and Health Information Technicians.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Being exact or accurate

    94% Important

    Be very exact or highly accurate.

  2. Repeating same tasks

    91% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  3. Indoors, heat controlled

    88% Important

    Work indoors with access to heating or cooling.

  4. Spend time sitting

    87% Important

    Spend time sitting at work.

  5. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  6. Telephone

    84% Important

    Talk on the telephone.

  7. Teamwork

    84% Important

    Work with people in a group or team.

  8. Unstructured work

    79% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Electronic mail

    79% Important

    Use electronic mail.

  10. Contact with people

    79% Important

    Have contact with people by telephone, face-to-face, or any other way.

  11. Time pressure

    78% Important

    Work to strict deadlines.

  12. Freedom to make decisions

    77% Important

    Have freedom to make decision on your own.

  13. Making repetitive motions

    76% Important

    Spend time making repetitive motions.

  14. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  15. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  16. Loud or uncomfortable sounds

    63% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  17. Contact with the public

    63% Important

    Work with customers or the public.

  18. Lead or coordinate a team

    62% Important

    Lead others to do work activities.

  19. Using your hands to handle, control, or feel

    62% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  20. Letters and memos

    61% Important

    Write letters and memos.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    76% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    45% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    43% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    52% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    33% Important

    Working with people. Helping or providing service to others.

  4. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 29-2071.00 - Medical Records and Health Information Technicians.

All Other Clerical & Administrative Workers

  • $1,383 Weekly Pay
  • Stable Future Growth

Clinical Coders

  • 1,300 workers Employment Size
  • Medium skill Skill level rating
  • 56% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 50 years Average age
  • 93% female Gender Share

Clinical Coders assign codes to narrative descriptions of patients' diseases, operations and procedures in accordance with recognised classification systems to allow for easy storage, retrieval and analysis of health data.

You usually need a formal qualification in health or information management to work as a Clinical Coder. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • Types information from documents into a computer.
  • Analyses and determines classifications.
  • Reviews information received for accuracy and correctness.
  • Contacts providers and various other sources to obtain information required to resolve discrepancies.
  • Generates reports.

You usually need a formal qualification in health or information management to work as a Clinical Coder. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Employers look for Clerical and Administrative Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    63% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. English language

    50% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Computers and electronics

    45% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Customer and personal service

    42% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Administration and management

    37% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Public safety and security

    30% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  7. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  8. Education and training

    27% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Mathematics

    25% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Medicine and dentistry

    22% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  12. Personnel and human resources

    18% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  13. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  14. Psychology

    14% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Therapy and counselling

    13% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  16. Production and processing

    13% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  17. Economics and accounting

    11% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  18. Foreign language

    10% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Transportation

    9% Skill level

    Moving people or goods by air, rail, sea, or road.

  20. Sociology and anthropology

    8% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    48% Skill level

    Reading work related information.

  2. Active listening

    45% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Speaking

    45% Skill level

    Talking to others.

  4. Writing

    43% Skill level

    Writing things for co-workers or customers.

  5. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  7. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  8. Complex problem solving

    37% Skill level

    Noticing a problem and figuring out the best way to solve it.

  9. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  11. Social perceptiveness

    36% Skill level

    Understanding why people react the way they do.

  12. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Serving others

    36% Skill level

    Looking for ways to help people.

  14. Instructing

    34% Skill level

    Teaching people how to do something.

  15. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  16. Coordination with others

    30% Skill level

    Being adaptable and coordinating work with other people.

  17. Mathematics

    27% Skill level

    Using maths to solve problems.

  18. Negotiation

    27% Skill level

    Bringing people together and trying to sort out their differences.

  19. Systems analysis

    27% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Persuasion

    25% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  3. Oral expression

    50% Skill level

    Communicate by speaking.

  4. Written comprehension

    48% Skill level

    Read and understand written information.

  5. Categorising

    46% Skill level

    Come up with different ways of grouping things.

  6. Written expression

    46% Skill level

    Write in a way that people can understand.

  7. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  8. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  10. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Problem spotting

    41% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  12. Speech clarity

    39% Skill level

    Speak clearly so others can understand you.

  13. Speech recognition

    39% Skill level

    Identify and understand the speech of another person.

  14. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  15. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  16. Brainstorming

    36% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  17. Far vision

    36% Skill level

    See details that are far away.

  18. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Originality

    36% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  20. Manual dexterity

    30% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    72% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Keeping your knowledge up-to-date

    72% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Documenting or recording information

    66% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  5. Communicating within a team

    63% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Building good relationships

    63% Skill level

    Building good working relationships and keeping them over time.

  7. Researching and investigating

    61% Skill level

    Looking for, getting and understanding different kinds of information.

  8. Working with computers

    57% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Making sense of information and ideas

    53% Skill level

    Looking at, working with, and understanding data or information.

  10. Providing office support

    53% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  11. Monitoring people, processes and things

    51% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Looking for changes over time

    50% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  13. Communicating with the public

    48% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  14. Making decisions and solving problems

    48% Skill level

    Using information to work out the best solution and solve problems.

  15. Checking compliance with standards

    46% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  16. Thinking creatively

    43% Skill level

    Using your own ideas for developing, designing, or creating something new.

  17. Explaining things to people

    34% Skill level

    Helping people to understand and use information.

  18. Helping and caring for others

    33% Skill level

    Providing personal assistance, medical attention, or emotional support.

  19. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Training and teaching others

    27% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 29-2071.00 - Medical Records and Health Information Technicians.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Being exact or accurate

    94% Important

    Be very exact or highly accurate.

  2. Repeating same tasks

    91% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  3. Indoors, heat controlled

    88% Important

    Work indoors with access to heating or cooling.

  4. Spend time sitting

    87% Important

    Spend time sitting at work.

  5. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  6. Telephone

    84% Important

    Talk on the telephone.

  7. Teamwork

    84% Important

    Work with people in a group or team.

  8. Unstructured work

    79% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Electronic mail

    79% Important

    Use electronic mail.

  10. Contact with people

    79% Important

    Have contact with people by telephone, face-to-face, or any other way.

  11. Time pressure

    78% Important

    Work to strict deadlines.

  12. Freedom to make decisions

    77% Important

    Have freedom to make decision on your own.

  13. Making repetitive motions

    76% Important

    Spend time making repetitive motions.

  14. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  15. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  16. Loud or uncomfortable sounds

    63% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  17. Contact with the public

    63% Important

    Work with customers or the public.

  18. Lead or coordinate a team

    62% Important

    Lead others to do work activities.

  19. Using your hands to handle, control, or feel

    62% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  20. Letters and memos

    61% Important

    Write letters and memos.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    76% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    45% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    43% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    52% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    33% Important

    Working with people. Helping or providing service to others.

  4. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 29-2071.00 - Medical Records and Health Information Technicians.
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