ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Community Arts Workers

ANZSCO ID 272611

Overview

All Welfare, Recreation and Community Arts Workers

  • $1,374 Weekly Pay
  • Very strong Future Growth

Community Arts Workers

  • 500 workers Employment Size
  • Very high skill Skill level rating
  • 52% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 43 years Average age
  • 81% female Gender Share

Community Arts Workers identify issues of local need, concerns and aspirations through community consultation, and design and implement strategies to facilitate and encourage community arts projects and happenings, and promote the value of community cultural development.

Also known as: Community Arts Officer or Community Artist.

Specialisations: Community Cultural Development Officer.

You usually need a formal qualification in arts or another related field to work as a Community Arts Worker. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • Researches and analyses community issues, needs and problems.
  • Develops, evaluates and maintains community resources and programmes.
  • Evaluates data and writes reports such as submissions requesting funding for continuing programmes and new projects.

Prospects

Pathways

You usually need a formal qualification in arts or another related field to work as a Community Arts Worker. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Community Services and Sport, Fitness and Recreation VET training pathways.

Skills & Knowledge

Employers look for Welfare, Recreation and Community Arts Workers who can communicate and are mature and organised.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    81% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Therapy and counselling

    75% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  3. Psychology

    74% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  4. Education and training

    69% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. English language

    64% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Administration and management

    63% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Personnel and human resources

    61% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  8. Clerical

    61% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  9. Computers and electronics

    58% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  10. Sociology and anthropology

    57% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  11. Law and government

    51% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  12. Mathematics

    51% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  13. Philosophy and theology

    50% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  14. Public safety and security

    47% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  15. Sales and marketing

    45% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  16. Communications and media

    42% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Medicine and dentistry

    40% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  18. Transportation

    35% Skill level

    Moving people or goods by air, rail, sea, or road.

  19. Economics and accounting

    34% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Production and processing

    26% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

Skills

Skills can be improved through training or experience.

  1. Social perceptiveness

    68% Skill level

    Understanding why people react the way they do.

  2. Active listening

    64% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Management of personnel resources

    64% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  4. Monitoring

    64% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Coordination with others

    63% Skill level

    Being adaptable and coordinating work with other people.

  6. Reading comprehension

    63% Skill level

    Reading work related information.

  7. Speaking

    63% Skill level

    Talking to others.

  8. Time management

    63% Skill level

    Managing your own and other peoples' time to get work done.

  9. Writing

    63% Skill level

    Writing things for co-workers or customers.

  10. Critical thinking

    61% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  11. Judgment and decision making

    61% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Systems evaluation

    61% Skill level

    Measuring how well a system is working and how to improve it.

  13. Serving others

    59% Skill level

    Looking for ways to help people.

  14. Active learning

    59% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Learning strategies

    59% Skill level

    Figuring out the best way to teach or learn something new.

  16. Management of financial resources

    59% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  17. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Systems analysis

    57% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Instructing

    57% Skill level

    Teaching people how to do something.

  20. Persuasion

    55% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    64% Skill level

    Listen to and understand what people say.

  2. Oral expression

    64% Skill level

    Communicate by speaking.

  3. Speech clarity

    64% Skill level

    Speak clearly so others can understand you.

  4. Written comprehension

    63% Skill level

    Read and understand written information.

  5. Written expression

    63% Skill level

    Write in a way that people can understand.

  6. Deductive reasoning

    61% Skill level

    Use general rules to find answers or solve problems logically.

  7. Problem spotting

    61% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Speech recognition

    61% Skill level

    Identify and understand the speech of another person.

  9. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  10. Brainstorming

    59% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  11. Originality

    59% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  12. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  14. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  15. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  16. Working with numbers

    52% Skill level

    Add, subtract, multiply, or divide.

  17. Far vision

    46% Skill level

    See details that are far away.

  18. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Multitasking

    45% Skill level

    Do two or more things at the same time.

  20. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

Activities

These are kinds of activities workers regularly do in this job.

  1. Negotiating and resolving conflicts

    85% Skill level

    Handling complaints and disagreements, and negotiating with people.

  2. Guiding and directing staff

    84% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  3. Building good relationships

    84% Skill level

    Building good working relationships and keeping them over time.

  4. Giving expert advice

    82% Skill level

    Providing guidance and expert advice to management or other groups.

  5. Communicating within a team

    82% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Making decisions and solving problems

    81% Skill level

    Using information to work out the best solution and solve problems.

  7. Coordinating the work of a team

    79% Skill level

    Getting members of a group to work together to finish a task.

  8. Communicating with the public

    79% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  9. Helping and caring for others

    79% Skill level

    Providing personal assistance, medical attention, or emotional support.

  10. Planning and prioritising work

    79% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  11. Working with the public

    78% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  12. Thinking creatively

    76% Skill level

    Using your own ideas for developing, designing, or creating something new.

  13. Checking compliance with standards

    72% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  14. Assessing and evaluating things

    69% Skill level

    Working out the value, importance, or quality of things, services or people.

  15. Leading and encouraging a team

    67% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Collecting and organising information

    66% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Coming up with systems and processes

    66% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  18. Researching and investigating

    65% Skill level

    Looking for, getting and understanding different kinds of information.

  19. Documenting or recording information

    62% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Face-to-face discussions

    100% Important

    Talk with people face-to-face.

  3. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Teamwork

    97% Important

    Work with people in a group or team.

  5. Contact with the public

    93% Important

    Work with customers or the public.

  6. Impact of decisions

    90% Important

    Make decisions that have a large impact on other people.

  7. Electronic mail

    90% Important

    Use electronic mail.

  8. Frequent decision making

    89% Important

    Frequently make decisions that impact other people.

  9. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  10. Freedom to make decisions

    87% Important

    Have freedom to make decision on your own.

  11. Letters and memos

    85% Important

    Write letters and memos.

  12. Lead or coordinate a team

    84% Important

    Lead others to do work activities.

  13. Unstructured work

    81% Important

    Have freedom to decide on tasks, priorities, and goals.

  14. Time pressure

    80% Important

    Work to strict deadlines.

  15. Spend time sitting

    79% Important

    Spend time sitting at work.

  16. Responsible for outcomes

    78% Important

    Take responsibility for the results of other people's work.

  17. Consequence of error

    76% Important

    Work where mistakes have serious consequences.

  18. Being exact or accurate

    73% Important

    Be very exact or highly accurate.

  19. Angry or unpleasant people

    70% Important

    Deal with unpleasant, angry, or rude people.

  20. Health and safety of others

    68% Important

    Take responsibility for the health and safety of others.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    90% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Working conditions

    79% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    95% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    86% Important

    Working with people. Helping or providing service to others.

  3. Administrative

    48% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    38% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Practical

    14% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.

All Welfare, Recreation and Community Arts Workers

  • $1,374 Weekly Pay
  • Very strong Future Growth

Community Arts Workers

  • 500 workers Employment Size
  • Very high skill Skill level rating
  • 52% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 43 years Average age
  • 81% female Gender Share

Community Arts Workers identify issues of local need, concerns and aspirations through community consultation, and design and implement strategies to facilitate and encourage community arts projects and happenings, and promote the value of community cultural development.

Also known as: Community Arts Officer or Community Artist.

Specialisations: Community Cultural Development Officer.

You usually need a formal qualification in arts or another related field to work as a Community Arts Worker. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • Researches and analyses community issues, needs and problems.
  • Develops, evaluates and maintains community resources and programmes.
  • Evaluates data and writes reports such as submissions requesting funding for continuing programmes and new projects.

You usually need a formal qualification in arts or another related field to work as a Community Arts Worker. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Community Services and Sport, Fitness and Recreation VET training pathways.

Employers look for Welfare, Recreation and Community Arts Workers who can communicate and are mature and organised.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    81% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Therapy and counselling

    75% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  3. Psychology

    74% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  4. Education and training

    69% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. English language

    64% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Administration and management

    63% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Personnel and human resources

    61% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  8. Clerical

    61% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  9. Computers and electronics

    58% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  10. Sociology and anthropology

    57% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  11. Law and government

    51% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  12. Mathematics

    51% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  13. Philosophy and theology

    50% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  14. Public safety and security

    47% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  15. Sales and marketing

    45% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  16. Communications and media

    42% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Medicine and dentistry

    40% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  18. Transportation

    35% Skill level

    Moving people or goods by air, rail, sea, or road.

  19. Economics and accounting

    34% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Production and processing

    26% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

Skills

Skills can be improved through training or experience.

  1. Social perceptiveness

    68% Skill level

    Understanding why people react the way they do.

  2. Active listening

    64% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Management of personnel resources

    64% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  4. Monitoring

    64% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Coordination with others

    63% Skill level

    Being adaptable and coordinating work with other people.

  6. Reading comprehension

    63% Skill level

    Reading work related information.

  7. Speaking

    63% Skill level

    Talking to others.

  8. Time management

    63% Skill level

    Managing your own and other peoples' time to get work done.

  9. Writing

    63% Skill level

    Writing things for co-workers or customers.

  10. Critical thinking

    61% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  11. Judgment and decision making

    61% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Systems evaluation

    61% Skill level

    Measuring how well a system is working and how to improve it.

  13. Serving others

    59% Skill level

    Looking for ways to help people.

  14. Active learning

    59% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Learning strategies

    59% Skill level

    Figuring out the best way to teach or learn something new.

  16. Management of financial resources

    59% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  17. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Systems analysis

    57% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Instructing

    57% Skill level

    Teaching people how to do something.

  20. Persuasion

    55% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    64% Skill level

    Listen to and understand what people say.

  2. Oral expression

    64% Skill level

    Communicate by speaking.

  3. Speech clarity

    64% Skill level

    Speak clearly so others can understand you.

  4. Written comprehension

    63% Skill level

    Read and understand written information.

  5. Written expression

    63% Skill level

    Write in a way that people can understand.

  6. Deductive reasoning

    61% Skill level

    Use general rules to find answers or solve problems logically.

  7. Problem spotting

    61% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Speech recognition

    61% Skill level

    Identify and understand the speech of another person.

  9. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  10. Brainstorming

    59% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  11. Originality

    59% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  12. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  14. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  15. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  16. Working with numbers

    52% Skill level

    Add, subtract, multiply, or divide.

  17. Far vision

    46% Skill level

    See details that are far away.

  18. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Multitasking

    45% Skill level

    Do two or more things at the same time.

  20. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

Activities

These are kinds of activities workers regularly do in this job.

  1. Negotiating and resolving conflicts

    85% Skill level

    Handling complaints and disagreements, and negotiating with people.

  2. Guiding and directing staff

    84% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  3. Building good relationships

    84% Skill level

    Building good working relationships and keeping them over time.

  4. Giving expert advice

    82% Skill level

    Providing guidance and expert advice to management or other groups.

  5. Communicating within a team

    82% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Making decisions and solving problems

    81% Skill level

    Using information to work out the best solution and solve problems.

  7. Coordinating the work of a team

    79% Skill level

    Getting members of a group to work together to finish a task.

  8. Communicating with the public

    79% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  9. Helping and caring for others

    79% Skill level

    Providing personal assistance, medical attention, or emotional support.

  10. Planning and prioritising work

    79% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  11. Working with the public

    78% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  12. Thinking creatively

    76% Skill level

    Using your own ideas for developing, designing, or creating something new.

  13. Checking compliance with standards

    72% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  14. Assessing and evaluating things

    69% Skill level

    Working out the value, importance, or quality of things, services or people.

  15. Leading and encouraging a team

    67% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Collecting and organising information

    66% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Coming up with systems and processes

    66% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  18. Researching and investigating

    65% Skill level

    Looking for, getting and understanding different kinds of information.

  19. Documenting or recording information

    62% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Face-to-face discussions

    100% Important

    Talk with people face-to-face.

  3. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Teamwork

    97% Important

    Work with people in a group or team.

  5. Contact with the public

    93% Important

    Work with customers or the public.

  6. Impact of decisions

    90% Important

    Make decisions that have a large impact on other people.

  7. Electronic mail

    90% Important

    Use electronic mail.

  8. Frequent decision making

    89% Important

    Frequently make decisions that impact other people.

  9. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  10. Freedom to make decisions

    87% Important

    Have freedom to make decision on your own.

  11. Letters and memos

    85% Important

    Write letters and memos.

  12. Lead or coordinate a team

    84% Important

    Lead others to do work activities.

  13. Unstructured work

    81% Important

    Have freedom to decide on tasks, priorities, and goals.

  14. Time pressure

    80% Important

    Work to strict deadlines.

  15. Spend time sitting

    79% Important

    Spend time sitting at work.

  16. Responsible for outcomes

    78% Important

    Take responsibility for the results of other people's work.

  17. Consequence of error

    76% Important

    Work where mistakes have serious consequences.

  18. Being exact or accurate

    73% Important

    Be very exact or highly accurate.

  19. Angry or unpleasant people

    70% Important

    Deal with unpleasant, angry, or rude people.

  20. Health and safety of others

    68% Important

    Take responsibility for the health and safety of others.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    90% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Working conditions

    79% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    95% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    86% Important

    Working with people. Helping or providing service to others.

  3. Administrative

    48% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    38% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Practical

    14% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.
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