ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Gaming Workers

ANZSCO ID 4313

Overview

All Gaming Workers

  • $1,317 Weekly Pay
  • Stable Future Growth
  • 6,000 workers Employment Size
  • Lower skill Skill level rating
  • 57% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 33 years Average age
  • 43% female Gender Share

Gaming Workers provide gaming services within casinos and other gambling establishments.

Also known as: Croupier.

Specialisations: Casino Gaming Inspector, Gaming Pit Boss.

You can work as a Gaming Worker without formal qualifications. Some on the job training may be provided. A certificate III or IV in hospitality and gaming might be helpful.

Tasks
  • ensuring that games operating in the casino pit run smoothly
  • monitoring cash drops to cashiers and chip transactions
  • observing incidents and settling disputes arising at gaming tables
  • dealing games in accordance with casino rules, policies and procedures and ensuring that bets are placed within the rules of the game
  • checking that appropriate betting limit signs are in place
  • checking playing cards
  • verifying cash and colour chip change involving larger amounts with the casino gaming inspector
  • advising patrons about the rules and etiquette of games
  • counting the amount of cash chips in the float and entering a closer slip with the corresponding amount in the cash total
  • calculating and paying winning bets

Prospects

Pathways

You can work as a Gaming Worker without formal qualifications. Some on the job training may be provided. A certificate III or IV in hospitality and gaming might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Skills & Knowledge

Employers look for Gaming Workers who have good people skills, provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    65% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mathematics

    42% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  3. English language

    31% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Psychology

    29% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  5. Sales and marketing

    23% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  6. Administration and management

    21% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Public safety and security

    21% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Education and training

    20% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Personnel and human resources

    18% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  10. Law and government

    17% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  11. Communications and media

    16% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Economics and accounting

    15% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  13. Sociology and anthropology

    15% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  14. Clerical

    14% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  15. Computers and electronics

    14% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  16. Philosophy and theology

    9% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  17. Foreign language

    9% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Mechanical

    7% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  19. Transportation

    5% Skill level

    Moving people or goods by air, rail, sea, or road.

  20. Engineering and technology

    4% Skill level

    Use engineering, science and technology to design and produce goods and services.

Skills

Skills can be improved through training or experience.

  1. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  2. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Serving others

    43% Skill level

    Looking for ways to help people.

  4. Instructing

    43% Skill level

    Teaching people how to do something.

  5. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  6. Speaking

    41% Skill level

    Talking to others.

  7. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  8. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  9. Persuasion

    41% Skill level

    Talking people into changing their minds or their behaviour.

  10. Negotiation

    39% Skill level

    Bringing people together and trying to sort out their differences.

  11. Writing

    39% Skill level

    Writing things for co-workers or customers.

  12. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  13. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  14. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Reading comprehension

    36% Skill level

    Reading work related information.

  16. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  17. Learning strategies

    34% Skill level

    Figuring out the best way to teach or learn something new.

  18. Mathematics

    32% Skill level

    Using maths to solve problems.

  19. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Systems analysis

    27% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    50% Skill level

    Communicate by speaking.

  3. Near vision

    46% Skill level

    See details that are up-close (within a few feet).

  4. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  5. Selective attention

    45% Skill level

    Pay attention to something without being distracted.

  6. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  7. Speech recognition

    45% Skill level

    Identify and understand the speech of another person.

  8. Manual dexterity

    45% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  9. Perceptual speed

    45% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  10. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  11. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  12. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Working with numbers

    43% Skill level

    Add, subtract, multiply, or divide.

  14. Written comprehension

    43% Skill level

    Read and understand written information.

  15. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  16. Far vision

    39% Skill level

    See details that are far away.

  17. Multitasking

    37% Skill level

    Do two or more things at the same time.

  18. Speed of recognition

    37% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  19. Arm-hand steadiness

    34% Skill level

    Keep your hand or arm steady.

  20. Trunk strength

    34% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    64% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  3. Monitoring people, processes and things

    53% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  4. Checking compliance with standards

    51% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  5. Looking for changes over time

    51% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  6. Communicating within a team

    50% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Assessing and evaluating things

    49% Skill level

    Working out the value, importance, or quality of things, services or people.

  8. Doing physically active work

    49% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Making decisions and solving problems

    49% Skill level

    Using information to work out the best solution and solve problems.

  10. Researching and investigating

    48% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Helping and caring for others

    44% Skill level

    Providing personal assistance, medical attention, or emotional support.

  12. Negotiating and resolving conflicts

    43% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Communicating with the public

    43% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  14. Keeping your knowledge up-to-date

    42% Skill level

    Keeping up-to-date with technology and new ideas.

  15. Scheduling work and activities

    42% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  16. Checking for errors or defects

    41% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  17. Coordinating the work of a team

    40% Skill level

    Getting members of a group to work together to finish a task.

  18. Collecting and organising information

    38% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  19. Training and teaching others

    36% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  20. Leading and encouraging a team

    31% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-3011.00 - Gaming Dealers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Being exact or accurate

    96% Important

    Be very exact or highly accurate.

  2. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Making repetitive motions

    91% Important

    Spend time making repetitive motions.

  4. Indoors, heat controlled

    90% Important

    Work indoors with access to heating or cooling.

  5. Physically close to people

    89% Important

    Work physically close to other people.

  6. Using your hands to handle, control, or feel

    88% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  7. Angry or unpleasant people

    85% Important

    Deal with unpleasant, angry, or rude people.

  8. Loud or uncomfortable sounds

    85% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  9. Spend time standing

    83% Important

    Spend time standing at work.

  10. Repeating same tasks

    83% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Teamwork

    82% Important

    Work with people in a group or team.

  12. Contact with the public

    79% Important

    Work with customers or the public.

  13. Face-to-face discussions

    78% Important

    Talk with people face-to-face.

  14. Frequent decision making

    76% Important

    Frequently make decisions that impact other people.

  15. Impact of decisions

    75% Important

    Make decisions that have a large impact on other people.

  16. Bending or twisting your body

    74% Important

    Spend time bending or twisting your body.

  17. Conflict situations

    70% Important

    Deal with conflict or disagreements.

  18. Competition

    63% Important

    Compete with others, or be aware of competitive pressures.

  19. Exposure to contaminants

    59% Important

    Be exposed to pollutants, gases, dust or odours.

  20. Lead or coordinate a team

    56% Important

    Lead others to do work activities.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    45% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    33% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    71% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-3011.00 - Gaming Dealers.

All Gaming Workers

  • $1,317 Weekly Pay
  • Stable Future Growth
  • 6,000 workers Employment Size
  • Lower skill Skill level rating
  • 57% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 33 years Average age
  • 43% female Gender Share

Gaming Workers provide gaming services within casinos and other gambling establishments.

Also known as: Croupier.

Specialisations: Casino Gaming Inspector, Gaming Pit Boss.

You can work as a Gaming Worker without formal qualifications. Some on the job training may be provided. A certificate III or IV in hospitality and gaming might be helpful.

Tasks
  • ensuring that games operating in the casino pit run smoothly
  • monitoring cash drops to cashiers and chip transactions
  • observing incidents and settling disputes arising at gaming tables
  • dealing games in accordance with casino rules, policies and procedures and ensuring that bets are placed within the rules of the game
  • checking that appropriate betting limit signs are in place
  • checking playing cards
  • verifying cash and colour chip change involving larger amounts with the casino gaming inspector
  • advising patrons about the rules and etiquette of games
  • counting the amount of cash chips in the float and entering a closer slip with the corresponding amount in the cash total
  • calculating and paying winning bets

You can work as a Gaming Worker without formal qualifications. Some on the job training may be provided. A certificate III or IV in hospitality and gaming might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Employers look for Gaming Workers who have good people skills, provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    65% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mathematics

    42% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  3. English language

    31% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Psychology

    29% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  5. Sales and marketing

    23% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  6. Administration and management

    21% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Public safety and security

    21% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Education and training

    20% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Personnel and human resources

    18% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  10. Law and government

    17% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  11. Communications and media

    16% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Economics and accounting

    15% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  13. Sociology and anthropology

    15% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  14. Clerical

    14% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  15. Computers and electronics

    14% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  16. Philosophy and theology

    9% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  17. Foreign language

    9% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Mechanical

    7% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  19. Transportation

    5% Skill level

    Moving people or goods by air, rail, sea, or road.

  20. Engineering and technology

    4% Skill level

    Use engineering, science and technology to design and produce goods and services.

Skills

Skills can be improved through training or experience.

  1. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  2. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Serving others

    43% Skill level

    Looking for ways to help people.

  4. Instructing

    43% Skill level

    Teaching people how to do something.

  5. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  6. Speaking

    41% Skill level

    Talking to others.

  7. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  8. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  9. Persuasion

    41% Skill level

    Talking people into changing their minds or their behaviour.

  10. Negotiation

    39% Skill level

    Bringing people together and trying to sort out their differences.

  11. Writing

    39% Skill level

    Writing things for co-workers or customers.

  12. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  13. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  14. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Reading comprehension

    36% Skill level

    Reading work related information.

  16. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  17. Learning strategies

    34% Skill level

    Figuring out the best way to teach or learn something new.

  18. Mathematics

    32% Skill level

    Using maths to solve problems.

  19. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Systems analysis

    27% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    50% Skill level

    Communicate by speaking.

  3. Near vision

    46% Skill level

    See details that are up-close (within a few feet).

  4. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  5. Selective attention

    45% Skill level

    Pay attention to something without being distracted.

  6. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  7. Speech recognition

    45% Skill level

    Identify and understand the speech of another person.

  8. Manual dexterity

    45% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  9. Perceptual speed

    45% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  10. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  11. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  12. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Working with numbers

    43% Skill level

    Add, subtract, multiply, or divide.

  14. Written comprehension

    43% Skill level

    Read and understand written information.

  15. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  16. Far vision

    39% Skill level

    See details that are far away.

  17. Multitasking

    37% Skill level

    Do two or more things at the same time.

  18. Speed of recognition

    37% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  19. Arm-hand steadiness

    34% Skill level

    Keep your hand or arm steady.

  20. Trunk strength

    34% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    64% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  3. Monitoring people, processes and things

    53% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  4. Checking compliance with standards

    51% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  5. Looking for changes over time

    51% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  6. Communicating within a team

    50% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Assessing and evaluating things

    49% Skill level

    Working out the value, importance, or quality of things, services or people.

  8. Doing physically active work

    49% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Making decisions and solving problems

    49% Skill level

    Using information to work out the best solution and solve problems.

  10. Researching and investigating

    48% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Helping and caring for others

    44% Skill level

    Providing personal assistance, medical attention, or emotional support.

  12. Negotiating and resolving conflicts

    43% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Communicating with the public

    43% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  14. Keeping your knowledge up-to-date

    42% Skill level

    Keeping up-to-date with technology and new ideas.

  15. Scheduling work and activities

    42% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  16. Checking for errors or defects

    41% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  17. Coordinating the work of a team

    40% Skill level

    Getting members of a group to work together to finish a task.

  18. Collecting and organising information

    38% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  19. Training and teaching others

    36% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  20. Leading and encouraging a team

    31% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-3011.00 - Gaming Dealers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Being exact or accurate

    96% Important

    Be very exact or highly accurate.

  2. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Making repetitive motions

    91% Important

    Spend time making repetitive motions.

  4. Indoors, heat controlled

    90% Important

    Work indoors with access to heating or cooling.

  5. Physically close to people

    89% Important

    Work physically close to other people.

  6. Using your hands to handle, control, or feel

    88% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  7. Angry or unpleasant people

    85% Important

    Deal with unpleasant, angry, or rude people.

  8. Loud or uncomfortable sounds

    85% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  9. Spend time standing

    83% Important

    Spend time standing at work.

  10. Repeating same tasks

    83% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Teamwork

    82% Important

    Work with people in a group or team.

  12. Contact with the public

    79% Important

    Work with customers or the public.

  13. Face-to-face discussions

    78% Important

    Talk with people face-to-face.

  14. Frequent decision making

    76% Important

    Frequently make decisions that impact other people.

  15. Impact of decisions

    75% Important

    Make decisions that have a large impact on other people.

  16. Bending or twisting your body

    74% Important

    Spend time bending or twisting your body.

  17. Conflict situations

    70% Important

    Deal with conflict or disagreements.

  18. Competition

    63% Important

    Compete with others, or be aware of competitive pressures.

  19. Exposure to contaminants

    59% Important

    Be exposed to pollutants, gases, dust or odours.

  20. Lead or coordinate a team

    56% Important

    Lead others to do work activities.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    45% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    33% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    71% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-3011.00 - Gaming Dealers.
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