Disabilities Services Officers

Understanding why people react the way they do.

Listening to others, not interrupting, and asking good questions.

Reading work related information.

Looking for ways to help people.

Talking to others.

Writing things for co-workers or customers.

Being adaptable and coordinating work with other people.

Thinking about the pros and cons of different ways to solve a problem.

Figuring out the pros and cons of different options and choosing the best one.

Being able to use what you have learnt to solve problems now and again in the future.

Keeping track of how well work is progressing so you can make changes or improvements.

Figuring out the best way to teach or learn something new.

Noticing a problem and figuring out the best way to solve it.

Talking people into changing their minds or their behaviour.

Measuring how well a system is working and how to improve it.

Managing your own and other peoples' time to get work done.

Teaching people how to do something.

Motivating, developing, and directing people as they work, and choosing the best people for the job.

Understanding needs and product requirements to create a design.

Bringing people together and trying to sort out their differences.

Listen to and understand what people say.

Communicate by speaking.

Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

Use general rules to find answers or solve problems logically.

Identify and understand the speech of another person.

Read and understand written information.

Write in a way that people can understand.

Use lots of detailed information to come up with answers or make general rules.

Come up with a number of ideas about a topic, even if the ideas aren't very good.

See details that are up-close (within a few feet).

Speak clearly so others can understand you.

Come up with different ways of grouping things.

Come up with unusual or clever ideas, or creative ways to solve a problem.

Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

See details that are far away.

See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Pay attention to something without being distracted.

Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

Remember things like words, numbers, pictures, and procedures.

Do two or more things at the same time.

Building good working relationships and keeping them over time.

Providing personal assistance, medical attention, or emotional support.

Deciding on goals and putting together a detailed plan to get the work done.

Giving information to co-workers by telephone, in writing, or in person.

Handling complaints and disagreements, and negotiating with people.

Greeting or serving customers, clients or guests, and public speaking or performing.

Keeping up-to-date with technology and new ideas.

Using information to work out the best solution and solve problems.

Providing guidance and expert advice to management or other groups.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Working out the needs of others and coaching, mentoring, or helping them to improve.

Giving information to the public, business or government by telephone, in writing, or in person.

Understanding the needs of others, developing training programs, and teaching or instructing.

Looking for, getting and understanding different kinds of information.

Comparing objects, actions, or events. Looking for differences between them or changes over time.

Using your own ideas for developing, designing, or creating something new.

Doing day-to-day office work such as filing and processing paperwork.

Deciding whether events or processes comply with laws, regulations, or standards.

Encouraging and building trust, respect, and cooperation among team members.

Using computers to program, write software, set up functions, enter data, or process information.

Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Working with people. Helping or providing service to others.

Ideas and thinking. Searching for facts and figuring out problems in your head.

Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.