Overview
All Delivery Drivers
-
$1,010 Weekly Pay
-
Strong Future Growth
-
72,500 workers Employment Size
-
Lower skill Skill level rating
-
52% Full-Time Full-Time Share
-
43 hours Average full-time
-
39 years Average age
-
10% female Gender Share
Delivery Drivers drive vans and cars to deliver goods.
Also known as: Van Driver.
Specialisations: Fast Food Delivery Driver, Grocery Deliverer, Meals on Wheels Driver, Taxi Truck Driver.
You can work as a Delivery Driver without formal qualifications, however, a certificate II or III in driving operations may be useful.
Tasks
- determining the destinations of goods and most appropriate delivery routes
- manoeuvring vehicles into position for loading and unloading
- assisting with loading to ensure goods are arranged for ease of delivery and safely secured to avoid damage
- verifying loading documents
- arranging and performing unloading operations and obtaining certification of deliveries
- reporting vehicle maintenance needs
- may receive payments for deliveries and arrange accounts
Prospects
There were 72,500 Delivery Drivers in 2020. The number of workers:
- grew very strongly over the past 5 years
- is expected to grow strongly over the next five years
- is likely to reach 79,800 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a very large occupation.
- Location: Delivery Drivers work in many regions of Australia.
- Industries: Most work in Transport, Postal and Warehousing; Accommodation and Food Services; and Wholesale Trade.
- Earnings: Full-time workers on an adult wage earn around $1,010 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Around half work full-time (52%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 39 years (compared to the average of 40 years). Many workers are under 25 years of age (24%).
- Gender: 10% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You can work as a Delivery Driver without formal qualifications, however, a certificate II or III in driving operations may be useful.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Transport and Logistics Training Package VET training pathways.
Skills & Knowledge
Employers look for Delivery Drivers who are reliable, provide good customer service and can interact well with a variety of people.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Physics
The physical laws of matter, motion and energy, and how they interact through space and time.
-
Building and construction
Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.
Skills
Skills can be improved through training or experience.
-
Operation and control
Controlling equipment or systems.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Time management
Managing your own and other peoples' time to get work done.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Writing
Writing things for co-workers or customers.
-
Serving others
Looking for ways to help people.
-
Social perceptiveness
Understanding why people react the way they do.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Mathematics
Using maths to solve problems.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Equipment maintenance
Maintaining equipment and deciding what maintenance will be needed in the future.
-
Repairing
Fixing machines or systems.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Troubleshooting
Figuring out why a machine or system went wrong and working out what to do about it.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Static strength
Lift, push, pull, or carry things.
-
Far vision
See details that are far away.
-
Oral comprehension
Listen to and understand what people say.
-
Near vision
See details that are up-close (within a few feet).
-
Spatial orientation
Know where things are around you.
-
Response orientation
Quickly choose the right movement of the hand, foot, or other body part when there are two or more different signals (lights, sounds, pictures).
-
Multilimb coordination
Use your arms and/or legs at the same time while sitting, standing, or lying down.
-
Control precision
Quickly change the controls of a machine, car, truck or boat.
-
Multitasking
Do two or more things at the same time.
-
Reaction time
Quickly move your hand, finger, or foot when a sound, light, picture or something else appears.
-
Written comprehension
Read and understand written information.
-
Extent flexibility
Bend, stretch, twist, or reach with your body, arms, and/or legs.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Selective attention
Pay attention to something without being distracted.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Depth perception
Decide which thing is closer or further away from you, or decide how far away it is.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Speech clarity
Speak clearly so others can understand you.
Activities
These are kinds of activities workers regularly do in this job.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-3033.00 - Light Truck or Delivery Services Drivers.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
In an enclosed vehicle or equipment
Work in a closed vehicle (e.g., car).
-
Time pressure
Work to strict deadlines.
-
Face-to-face discussions
Talk with people face-to-face.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Outdoors, exposed to weather
Work outdoors, exposed to the weather.
-
Contact with the public
Work with customers or the public.
-
Being exact or accurate
Be very exact or highly accurate.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Teamwork
Work with people in a group or team.
-
Telephone
Talk on the telephone.
-
Physically close to people
Work physically close to other people.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Very hot or cold temperatures
Work in very hot or cold temperatures.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Consequence of error
Work where mistakes have serious consequences.
-
Competition
Compete with others, or be aware of competitive pressures.
-
Making repetitive motions
Spend time making repetitive motions.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Helping
Working with people. Helping or providing service to others.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-3033.00 - Light Truck or Delivery Services Drivers.
All Delivery Drivers
-
$1,010 Weekly Pay
-
Strong Future Growth
-
72,500 workers Employment Size
-
Lower skill Skill level rating
-
52% Full-Time Full-Time Share
-
43 hours Average full-time
-
39 years Average age
-
10% female Gender Share
Delivery Drivers drive vans and cars to deliver goods.
Also known as: Van Driver.
Specialisations: Fast Food Delivery Driver, Grocery Deliverer, Meals on Wheels Driver, Taxi Truck Driver.
You can work as a Delivery Driver without formal qualifications, however, a certificate II or III in driving operations may be useful.
Tasks
- determining the destinations of goods and most appropriate delivery routes
- manoeuvring vehicles into position for loading and unloading
- assisting with loading to ensure goods are arranged for ease of delivery and safely secured to avoid damage
- verifying loading documents
- arranging and performing unloading operations and obtaining certification of deliveries
- reporting vehicle maintenance needs
- may receive payments for deliveries and arrange accounts
There were 72,500 Delivery Drivers in 2020. The number of workers:
- grew very strongly over the past 5 years
- is expected to grow strongly over the next five years
- is likely to reach 79,800 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a very large occupation.
- Location: Delivery Drivers work in many regions of Australia.
- Industries: Most work in Transport, Postal and Warehousing; Accommodation and Food Services; and Wholesale Trade.
- Earnings: Full-time workers on an adult wage earn around $1,010 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Around half work full-time (52%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 39 years (compared to the average of 40 years). Many workers are under 25 years of age (24%).
- Gender: 10% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You can work as a Delivery Driver without formal qualifications, however, a certificate II or III in driving operations may be useful.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Transport and Logistics Training Package VET training pathways.
Employers look for Delivery Drivers who are reliable, provide good customer service and can interact well with a variety of people.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Physics
The physical laws of matter, motion and energy, and how they interact through space and time.
-
Building and construction
Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.
Skills
Skills can be improved through training or experience.
-
Operation and control
Controlling equipment or systems.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Time management
Managing your own and other peoples' time to get work done.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Writing
Writing things for co-workers or customers.
-
Serving others
Looking for ways to help people.
-
Social perceptiveness
Understanding why people react the way they do.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Mathematics
Using maths to solve problems.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Equipment maintenance
Maintaining equipment and deciding what maintenance will be needed in the future.
-
Repairing
Fixing machines or systems.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Troubleshooting
Figuring out why a machine or system went wrong and working out what to do about it.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Static strength
Lift, push, pull, or carry things.
-
Far vision
See details that are far away.
-
Oral comprehension
Listen to and understand what people say.
-
Near vision
See details that are up-close (within a few feet).
-
Spatial orientation
Know where things are around you.
-
Response orientation
Quickly choose the right movement of the hand, foot, or other body part when there are two or more different signals (lights, sounds, pictures).
-
Multilimb coordination
Use your arms and/or legs at the same time while sitting, standing, or lying down.
-
Control precision
Quickly change the controls of a machine, car, truck or boat.
-
Multitasking
Do two or more things at the same time.
-
Reaction time
Quickly move your hand, finger, or foot when a sound, light, picture or something else appears.
-
Written comprehension
Read and understand written information.
-
Extent flexibility
Bend, stretch, twist, or reach with your body, arms, and/or legs.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Selective attention
Pay attention to something without being distracted.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Depth perception
Decide which thing is closer or further away from you, or decide how far away it is.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Speech clarity
Speak clearly so others can understand you.
Activities
These are kinds of activities workers regularly do in this job.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-3033.00 - Light Truck or Delivery Services Drivers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
In an enclosed vehicle or equipment
Work in a closed vehicle (e.g., car).
-
Time pressure
Work to strict deadlines.
-
Face-to-face discussions
Talk with people face-to-face.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Outdoors, exposed to weather
Work outdoors, exposed to the weather.
-
Contact with the public
Work with customers or the public.
-
Being exact or accurate
Be very exact or highly accurate.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Teamwork
Work with people in a group or team.
-
Telephone
Talk on the telephone.
-
Physically close to people
Work physically close to other people.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Very hot or cold temperatures
Work in very hot or cold temperatures.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Consequence of error
Work where mistakes have serious consequences.
-
Competition
Compete with others, or be aware of competitive pressures.
-
Making repetitive motions
Spend time making repetitive motions.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
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Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
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Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
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Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
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Helping
Working with people. Helping or providing service to others.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-3033.00 - Light Truck or Delivery Services Drivers.